Guess I’ll keep up with the trend with this location and add my ONE STAR REVIEW! The manager Sam and the general manager Lisa have absolutely no business being in their positions. Had a coupon via the Arbys app for a free french dip with any additional purchase of $10 or more. I clicked redeem in store and it gave a code for them to use. They kept telling me the computer wouldnt accept it because the food I was ordering that totaled MORE than $10 was a promotional item. NOWHERE ON THE COUPON DID IT SAY ANYTHING ABOUT WHAT COULD BE ORDERED…. ONLY THAT IT HAD TO BE A $10 ADDITIONAL PURCHASE! And this isnt like a few cents difference. This is an $8 issue. And the computer took the code because it is no longer available on my app to use. So not only did they not accept it, but now I dont have the coupon to be able to use at a later time or most importantly, A DIFFERENT STORE!!! Sam, the manager, had an attitude when I asked to speak to the general manager and then after I was told there was nothing they could do, they stood behind the food line and kept looking at me, clearly talking about me but not enough to say it directly to me. Extremely unprofessional! The conversation between us at the counter was civil but when I asked them to just give me the additional french dip since the computer wouldnt accept it for whatever reason, I was told we cant do that cuz if we do it for you, we’d have to do it for everyone! Absolutely zero problem solving skills. Zero people skills. Zero customer service skills. And in addition to all this, after debating the situation for 15 mins at the counter, the sandwhich I received was freaking cold! Cannot believe with minimum wage going up that people like Sam and Lisa will be making AT LEAST $15 an hour for this kind of service! They have no business dealing with customers in any capacity! Too many other places to eat and spend my money than to deal with people like them!
Atmosphere: 1
Food: 1
Service: 1
Reine Schenk
There was hair in my sandwich and the guy at drive thru was rude.
Jermaine Butler
The Thanksgiving sandwich was the worst attempt I have ever tasted in my life fries had there entire supply of salt on them and the Mac and cheese somehow tasted like tuna absolutely avoid here
Atmosphere: 1
Food: 1
Service: 1
Annie Kamp
Close to work. I stop 1 or 2 times a month after work.
Atmosphere: 5
Food: 5
Service: 5
Brandon Johnston
Has always been pretty decent when I've gone through I've been on the night shift for a while and Arby's always takes care of me pretty well.
Atmosphere: 5
Food: 5
Service: 5
ChristyLee Cabra
Everything was great. Love thier roast beast!
Atmosphere: 5
Food: 5
Service: 5
Kaylee Sanders
Very friendly and helpful
Marcia Byers
The food was great! I got a Turkey Bacon ranch sandwich without the ranch dressing.
J. Evan Williams
Great location! ÜberEats messed our order but the staff and management team did their best and that is what I look for in a business. Thank you for doing the best you could. Next time we will come in and dine so the food is hot and ready. Not your fault that the ÜberEats delivery driver failed to give us both bags. Much thanks to Arby’s but steer clear of ÜberEats. 🚨
Changed my rating from 5 to 1. I’ll let the photos speak for themselves. Be aware of what you may get.
Jason Bange
Clean, quick service. Food was fresh
rob six
Clean inside and out. Friendly service.
Candi Lion
I arrived right at 11 when it was posted online that they opened. There was only me and another car in line. The employee on the speaker seemed rushed and when I got to the windows he was very short and rude. I ordered the turkey bacon ranch sandwich, my sandwich was good but at 11 am the fries were cold
Guess I’ll keep up with the trend with this location and add my ONE STAR REVIEW! The manager Sam and the general manager Lisa have absolutely no business being in their positions. Had a coupon via the Arbys app for a free french dip with any additional purchase of $10 or more. I clicked redeem in store and it gave a code for them to use. They kept telling me the computer wouldnt accept it because the food I was ordering that totaled MORE than $10 was a promotional item. NOWHERE ON THE COUPON DID IT SAY ANYTHING ABOUT WHAT COULD BE ORDERED…. ONLY THAT IT HAD TO BE A $10 ADDITIONAL PURCHASE! And this isnt like a few cents difference. This is an $8 issue. And the computer took the code because it is no longer available on my app to use. So not only did they not accept it, but now I dont have the coupon to be able to use at a later time or most importantly, A DIFFERENT STORE!!! Sam, the manager, had an attitude when I asked to speak to the general manager and then after I was told there was nothing they could do, they stood behind the food line and kept looking at me, clearly talking about me but not enough to say it directly to me. Extremely unprofessional! The conversation between us at the counter was civil but when I asked them to just give me the additional french dip since the computer wouldnt accept it for whatever reason, I was told we cant do that cuz if we do it for you, we’d have to do it for everyone! Absolutely zero problem solving skills. Zero people skills. Zero customer service skills. And in addition to all this, after debating the situation for 15 mins at the counter, the sandwhich I received was freaking cold! Cannot believe with minimum wage going up that people like Sam and Lisa will be making AT LEAST $15 an hour for this kind of service! They have no business dealing with customers in any capacity! Too many other places to eat and spend my money than to deal with people like them!
Atmosphere: 1
Food: 1
Service: 1
There was hair in my sandwich and the guy at drive thru was rude.
The Thanksgiving sandwich was the worst attempt I have ever tasted in my life fries had there entire supply of salt on them and the Mac and cheese somehow tasted like tuna absolutely avoid here
Atmosphere: 1
Food: 1
Service: 1
Close to work. I stop 1 or 2 times a month after work.
Atmosphere: 5
Food: 5
Service: 5
Has always been pretty decent when I've gone through I've been on the night shift for a while and Arby's always takes care of me pretty well.
Atmosphere: 5
Food: 5
Service: 5
Everything was great. Love thier roast beast!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and helpful
The food was great! I got a Turkey Bacon ranch sandwich without the ranch dressing.
Great location! ÜberEats messed our order but the staff and management team did their best and that is what I look for in a business. Thank you for doing the best you could. Next time we will come in and dine so the food is hot and ready. Not your fault that the ÜberEats delivery driver failed to give us both bags. Much thanks to Arby’s but steer clear of ÜberEats. 🚨
Very friendly & considerate. James did great!
Restaurantji Recommends
Changed my rating from 5 to 1. I’ll let the photos speak for themselves. Be aware of what you may get.
Clean, quick service. Food was fresh
Clean inside and out. Friendly service.
I arrived right at 11 when it was posted online that they opened. There was only me and another car in line. The employee on the speaker seemed rushed and when I got to the windows he was very short and rude. I ordered the turkey bacon ranch sandwich, my sandwich was good but at 11 am the fries were cold
Food: 2
Service: 2
Recommended dishes: Roast Turkey Ranch & Bacon Sandwich
Live the remodel, friendly employees and fast service
Atmosphere: 5
Food: 4
Service: 5
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