This store has gone straight downhill and I won’t ever be back. My last 4 orders were not even edible. I kept hoping it was a fluke, but no. They consistently serve half cooked pizzas now and they no longer put seasoning on the cheese sticks. There is zero difference between the hand tossed and pan crust, yet one costs more (they are not letting the frozen dough proof before using). The chicken wings had about a tablespoon of sauce, but I couldn’t eat them anyway because they were undercooked also. I don’t want raw soggy food that tastes like it was cooked in a microwave. I predict the laziness at this location will soon put them out of business.
Food: 1
Service: 1
nick rogers
I placed an on line order it did not go through call the store they said to try again they were having problems with the system. I confirmed with the phone call that they did deliver and they said yes, and to retry the app it still not not work so I called to place my order and the second employee that answered the phone told me that they were not delivering after the first person told me they were. The second employee got very ignorant with me and started arguing about what was told to me. I will never go to another pizza hut again if this is how you treat your customers.
Atmosphere: 1
Food: 1
Service: 1
Christopher Ray
I rarely ever have anything bad to say about Pizza however whomever was doing the quality control check on my pizza let me down.. how could it be raw and burnt at the same time?
This was my birthday pizza I ordered myself, and it was nasty 😞
My order was on Sunday evening, pizza and an order of wings delivered to the Z and N area. The food got there so fast but again.. yall cut some corners on quality.
Atmosphere: 1
Food: 1
Service: 5
Adam Cruze
Boo you for not doing the $2 personal pizza deal
Virginia Bechmann
the pizza & cheesy breadsticks tasted fine. we ordered the big box that came with cinnamon sticks, cheesy breadsticks & a medium 1 topping pan pizza.
I just can't have them anymore apparently.. or atleast not the pizzas, nor breadsticks!
I only had 1 1/2 slices of the pizza & 2 of the cheesy breadsticks around 8pm last night, & even after taking my evening dose of 500 metformin i woke up at 430am with a glucose level of 266.
I hadn't had pizza hut pizza nor their breadsticks in over 9 years, aka way before I was dxd with T2D, so I didn't realize those items, in that little amt, from their menu would do that to me.... thank goodness i didn't eat any cinnamon sticks!
#LiveAndLearn I guess!
Atmosphere: 4
Food: 4
Service: 4
Traci Stewart
Pizza was fantastic! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Traci Stewart Graham
great customer service!!!!
Travis Borgmann
Terrible pizza, where did my 1990s pizza hut go? Disappointed.
Brandy L
How hard is it to sauce boneless wings???!!! The lady working is sloppy and lazy. I was the ONLY order at the time, I know because I went in to place the order and she was in the back cleaning the freezer door. Which means she isn't lazy just sloppy and doesn't care about the quality of food she is putting out. Do it RIGHT or don't do it at all. Pizza's were blah......
The pizza was absolutely terrible. Tried to call for a refund because it was truly bad .. and received a rude response from Ethan & the GM even after I offered to return the pizzas. I spent almost $70 for everything pictured. I agree with the other reviews, don’t waste your time and money.
Ashley
Just picked up a grubhub from here, but the staff seemed awesome!
Abigail Moore
I order the triple treat box and the pizzas that I got looked like they were from multiple different pizzas shoved together. My cheese pizza, which was the wrong crust, none of the slices fit, and they’re all cooked differently. There was a gap between slices when I received it PROVING it was from different pizzas. I’m not eating a pizza that’s from old pizza. I want a refund but the website is janky and customer service won’t answer. Literally insane. Never go here.
Dan Milburn
I order pizza for delivery a couple days ago and they tell me 45 minutes. It shows up an 1 hour & 30 minutes later so I get an email stating that I have a free pizza for my trouble. I called today and I spoke to a woman named Abigail (the manager) because i'm trying to connect my free pizza with the order I'm about to make. The call center sends me directly to the stobecause of my free pizza email. Abigail answers the phone and hangs up on me after asking me if I wanted deliveryor carryout. So when I call back the second time I say "this is the guy that was just on the phone" and she says "I wasn't on the phone with anyone" (very sarcastically) I said well i'm just trying to place an order and also get this free pizza and she says that it can't go through on there end and that I'll have to do it online. I said doesn't that mean I'll have to place 2 separate orders? and again very sarcastically she says "oooor you can just do it all online" treating me like an idiot. So I went ahead and placed my order of two pizza's, a 6 piece wing and a bread stick totalling $71. I can see now why pizza hut is a dying franchise. This "Manager" Abigail, is the reason I will never order from there again. The price was already bothering me but Abigail's attitude sealed the deal. Yes I'm that guy who will never order again from a place where they treat the customer like an inconvenience.
Atmosphere: 1
Food: 3
Service: 1
cheryl gress
Backyard BBQ PIZZA had very little chicken, no bacon and little cheese. Crydt wasnt the typically good hand tossed…toasty and hard. I was there before if was done also.
Just order somewhere else it's bad
Food: 1
Service: 2
This store has gone straight downhill and I won’t ever be back. My last 4 orders were not even edible. I kept hoping it was a fluke, but no. They consistently serve half cooked pizzas now and they no longer put seasoning on the cheese sticks. There is zero difference between the hand tossed and pan crust, yet one costs more (they are not letting the frozen dough proof before using). The chicken wings had about a tablespoon of sauce, but I couldn’t eat them anyway because they were undercooked also. I don’t want raw soggy food that tastes like it was cooked in a microwave. I predict the laziness at this location will soon put them out of business.
Food: 1
Service: 1
I placed an on line order it did not go through call the store they said to try again they were having problems with the system. I confirmed with the phone call that they did deliver and they said yes, and to retry the app it still not not work so I called to place my order and the second employee that answered the phone told me that they were not delivering after the first person told me they were. The second employee got very ignorant with me and started arguing about what was told to me. I will never go to another pizza hut again if this is how you treat your customers.
Atmosphere: 1
Food: 1
Service: 1
I rarely ever have anything bad to say about Pizza however whomever was doing the quality control check on my pizza let me down.. how could it be raw and burnt at the same time?
This was my birthday pizza I ordered myself, and it was nasty 😞
My order was on Sunday evening, pizza and an order of wings delivered to the Z and N area. The food got there so fast but again.. yall cut some corners on quality.
Atmosphere: 1
Food: 1
Service: 5
Boo you for not doing the $2 personal pizza deal
the pizza & cheesy breadsticks tasted fine. we ordered the big box that came with cinnamon sticks, cheesy breadsticks & a medium 1 topping pan pizza.
I just can't have them anymore apparently.. or atleast not the pizzas, nor breadsticks!
I only had 1 1/2 slices of the pizza & 2 of the cheesy breadsticks around 8pm last night, & even after taking my evening dose of 500 metformin i woke up at 430am with a glucose level of 266.
I hadn't had pizza hut pizza nor their breadsticks in over 9 years, aka way before I was dxd with T2D, so I didn't realize those items, in that little amt, from their menu would do that to me.... thank goodness i didn't eat any cinnamon sticks!
#LiveAndLearn I guess!
Atmosphere: 4
Food: 4
Service: 4
Pizza was fantastic! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
great customer service!!!!
Terrible pizza, where did my 1990s pizza hut go? Disappointed.
How hard is it to sauce boneless wings???!!! The lady working is sloppy and lazy. I was the ONLY order at the time, I know because I went in to place the order and she was in the back cleaning the freezer door. Which means she isn't lazy just sloppy and doesn't care about the quality of food she is putting out. Do it RIGHT or don't do it at all. Pizza's were blah......
Restaurantji Recommends
The pizza was absolutely terrible. Tried to call for a refund because it was truly bad .. and received a rude response from Ethan & the GM even after I offered to return the pizzas. I spent almost $70 for everything pictured. I agree with the other reviews, don’t waste your time and money.
Just picked up a grubhub from here, but the staff seemed awesome!
I order the triple treat box and the pizzas that I got looked like they were from multiple different pizzas shoved together. My cheese pizza, which was the wrong crust, none of the slices fit, and they’re all cooked differently. There was a gap between slices when I received it PROVING it was from different pizzas. I’m not eating a pizza that’s from old pizza. I want a refund but the website is janky and customer service won’t answer. Literally insane. Never go here.
I order pizza for delivery a couple days ago and they tell me 45 minutes. It shows up an 1 hour & 30 minutes later so I get an email stating that I have a free pizza for my trouble. I called today and I spoke to a woman named Abigail (the manager) because i'm trying to connect my free pizza with the order I'm about to make.
The call center sends me directly to the stobecause of my free pizza email. Abigail answers the phone and hangs up on me after asking me if I wanted deliveryor carryout.
So when I call back the second time I say "this is the guy that was just on the phone" and she says "I wasn't on the phone with anyone" (very sarcastically) I said well i'm just trying to place an order and also get this free pizza and she says that it can't go through on there end and that I'll have to do it online.
I said doesn't that mean I'll have to place 2 separate orders? and again very sarcastically she says "oooor you can just do it all online" treating me like an idiot. So I went ahead and placed my order of two pizza's, a 6 piece wing and a bread stick totalling $71.
I can see now why pizza hut is a dying franchise. This "Manager" Abigail, is the reason I will never order from there again. The price was already bothering me but Abigail's attitude sealed the deal.
Yes I'm that guy who will never order again from a place where they treat the customer like an inconvenience.
Atmosphere: 1
Food: 3
Service: 1
Backyard BBQ PIZZA had very little chicken, no bacon and little cheese. Crydt wasnt the typically good hand tossed…toasty and hard. I was there before if was done also.
Atmosphere: 3
Food: 1
Service: 1
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