Waited 45 min for two burgers there was one other couple in the dining room. And wtf is up with the soda machine, gotta scan a ticket then no refills.
Hunter Martin
Food was exactly what I wanted, super nice people.
maranda smith
Worst experience. We walked in and every table was dirty and looked as if it hadn’t been cleaned in days and our food was ice cold.
The staff were all EXTREMELY loud and screaming from the back as well as cussing all while my child could hear and not to mention one had slippers on. Completely unprofessional!!
This location needs someone higher up to come in and revamp the entire system including staff!
Robert Mahanna
It's fine.
Jane Robinson
Always love stead n shake. Great burgers that r smash burgers. Great value and quality taste. Shakes u can't beat. Delicious!!
James Danner
Love this place nothing like.a good burger and shake prices are better than most
D B
Excellent service and still one of the best burgers in the area. Do yourself a favor and stop in this store is run by a top-notch staff The food is always hot and fresh and delicious The inside is always spotless One of my favorite spots for lunch Good stuff, thanks guys!...
Liz Busal
Haven’t been to the Lake St Louis store in long time due to poor quality food and terrible service. Ordered online with DoorDash tonight. Burger, fries and chili were pretty good but forgot the milkshakes. Took 2 hrs to reach someone at store. She was rude, did not apologize and told me to send dasher back to pick it up (right - like the driver was still at my door!!?). Finally offered refund for shake but not going hold my breath for that as refund has not shown up on credit card. Never experienced a Steak ‘n Shake as bad as this one, sorry they still don’t have act together
Les Horton
No waitresses, no cashier's to take your order. Computer terminals to do your own order. Debit or credit card payment only. Cooks brought the orders out. 95% selfservice.
davonne king
Mikalia was amazing and so was the service would recommend you guys to eat here
Omg! Do not eat here. I got a shake from here, an hour later I was vomiting, and had diarrhea. Terrible!
Linda Tucker
There is no table service here. You have to order on a kiosk. I ordered large fries for my husband which was $1.60 extra and he got the same amount that I got. Food was hot and very good when we got it.
Dawn Wann
this place was dirty and food horrible workers with long hair no hair nets cooking food . i will never go back
tony indelicato
I haven't been to Steak 'n Shake in well over 5 years so I decided to stop by this one after making a stop at Codes down the street, i got my old favorite the Frisco melt and it was everything I remember and delicious, the bread was toasted just right and on top of it being good the employee working drive thru on 1-16-25 was super nice and service was quick!
Waited 45 min for two burgers there was one other couple in the dining room. And wtf is up with the soda machine, gotta scan a ticket then no refills.
Food was exactly what I wanted, super nice people.
Worst experience.
We walked in and every table was dirty and looked as if it hadn’t been cleaned in days and our food was ice cold.
The staff were all EXTREMELY loud and screaming from the back as well as cussing all while my child could hear and not to mention one had slippers on. Completely unprofessional!!
This location needs someone higher up to come in and revamp the entire system including staff!
It's fine.
Always love stead n shake. Great burgers that r smash burgers. Great value and quality taste. Shakes u can't beat. Delicious!!
Love this place nothing like.a good burger and shake prices are better than most
Excellent service and still one of the best burgers in the area.
Do yourself a favor and stop in this store is run by a top-notch staff
The food is always hot and fresh and delicious
The inside is always spotless
One of my favorite spots for lunch
Good stuff, thanks guys!...
Haven’t been to the Lake St Louis store in long time due to poor quality food and terrible service. Ordered online with DoorDash tonight. Burger, fries and chili were pretty good but forgot the milkshakes. Took 2 hrs to reach someone at store. She was rude, did not apologize and told me to send dasher back to pick it up (right - like the driver was still at my door!!?). Finally offered refund for shake but not going hold my breath for that as refund has not shown up on credit card. Never experienced a Steak ‘n Shake as bad as this one, sorry they still don’t have act together
No waitresses, no cashier's to take your order. Computer terminals to do your own order. Debit or credit card payment only. Cooks brought the orders out. 95% selfservice.
Mikalia was amazing and so was the service would recommend you guys to eat here
Restaurantji Recommends
Much better
Omg! Do not eat here. I got a shake from here, an hour later I was vomiting, and had diarrhea. Terrible!
There is no table service here. You have to order on a kiosk. I ordered large fries for my husband which was $1.60 extra and he got the same amount that I got. Food was hot and very good when we got it.
this place was dirty and food horrible workers with long hair no hair nets cooking food . i will never go back
I haven't been to Steak 'n Shake in well over 5 years so I decided to stop by this one after making a stop at Codes down the street, i got my old favorite the Frisco melt and it was everything I remember and delicious, the bread was toasted just right and on top of it being good the employee working drive thru on 1-16-25 was super nice and service was quick!
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