Dairy Queen Grill & Chill

Got pulled forward waited. Got food not all of it was there.

Food: 1

Service: 1

Recommended dishes: Chicken Strips

Food if amazing first off never had such good brownies and I get brownies at every place I go almost! The service was nice and fast! And the atmosphere was amazing they asked me to pull forward and I said no to mess with them and they wasn’t rude at all and I pulled forward 5/5!

Atmosphere: 5

Food: 5

Service: 5

Perfect peanut buster

I ask for my onion rings to be burnt and the lady did it for, not many places will do that for a fellow, greatly appreciated ?

Team was quick and very friendly, great experience

Food: 5

Service: 5

The service was almost as good as the food!

The whole restaurant is clean and service was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

They need to learn a thing or two before hiring management. It's not okay to have a manager with multiple complaints from staff and customers about them screaming in staffs faces. Absolutely ridiculous it has gone on this long with no consequences. That tells your staff that you do not care about them one bit.

Atmosphere: 1

Service: 1

The whole restaurant is clean and service was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

Honestly, best DQ I’ve ever been too. Food was good, service was excellent. What more could we ask for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo, French Fries, Chicken Fingers

This Dairy Queen is OK, but not very customer friendly. They close at 10, so they shut down usually 10-15 mins before. If you do go between 9:30 and 10, then are not very pleasant with you. The blizzards are good, but it often takes them a while to get them to you for some reason. If it wasn't for their blizzards though, I probably wouldn't fo back. Simply off of their customer service skills. They act as if we are a bother when we show up at night time. They most definately could use some customer service training.

Atmosphere: 3

Food: 4

Service: 3

Walked in at 8:50 pm to get ice cream for my grandchildren and was greeted with " the lobby closes at 9" usually if you go into an establishment before they close to eat your are able to finish your food that you ordered inside.. we ordered and took it to go as the seats were already stacked up so we couldn't sit down if we wanted to. Why didn't they just lock the doors and have us go through the drive through.. very poor service if you ask me...

Food: 4

Service: 1

I went through the drive-thru this evening thought I would get me a banana split I get it home it's just a big bowl of ice cream with very little chocolate strawberry and pineapple so I call and tell them about this and she hangs up on me not very customer friendly considering I work in customer service

this review reflects my first visit after the reopen in Lebanon. It was pretty slow, I wanted a sample of a new shake but they do not sell or give samples, and I'm not paying 6 bucks for something I may not like . So ordered and was given my food but had to pull to the side JUST for a van shake... (And my food order was wrong but I was HOT my car hot and I was done .)
Anyway food was good n hot

Atmosphere: 5

Food: 5

Service: 2

Always love you the ice cream here!

Atmosphere: 5

Food: 5

Service: 5