They wouldn't allow me to use my husband's card without his id ?!? After waiting 15 minutes . I ask if he could send me a pic of his id they wouldn't allow that ! Like yeah I carry around all his info ...come on !!
ming ho
The girl in this shop is careless and disrespectful. She did not give us the deal on the day. When we discovered it, she still refused to change it, only because she already typed the receipt. We paid 20 dollars more than we should and she continued to treat us disrespectfully. We drove 1000 miles to visit this area and got a bad impression this place on the first day. It is such a shame.
Atmosphere: 1
Food: 1
Service: 1
Macie Mahler
Staff was great. Got our food in a timely manor. Just the food wasn't warm
Atmosphere: 3
Food: 3
Service: 4
Christina Paul
Second time I got the chicken nuggets and they were not done. Today I had got the meal and nuggets werent done nor the fries. The tea was the only thing I could get out of this meal after working 14 hours today
Becca Bean
This is not just the worst KFC location, but the worst restaurant in this town. They are always slow and a lot of the time they have no chicken ready. Tonight I ordered on the app. Since they're always so slow, we gave them an extra 15 minutes before we arrived. There were multiple vehicles in the drive thru ahead of us. They all left after they got to the speaker. When it was finally our turn we told them we had an online order, we were told it would be another 45 minutes before it would be ready. I asked for a refund and was told I would have to call customer service. There was no apology and the tone of the woman was very rude and unprofessional. KFC corporate really needs to do something to improve this location. Also, if they're going to have an app that allows you to order ahead, it needs to be more accurate. It said the estimated ready time was 5 minutes. It does state that could be longer during busy times, but 45 minutes is excessive. So now, I'm waiting 1-3 business days to get my money back. The prices are pretty outrageous too. They're obviously really, really proud of their food. I know this isn't a location thing, that's a corporate decision. But if they're going to charge what they charge, you should at least get courteous service.
Atmosphere: 1
Food: 3
Service: 1
Perry Harris
Ordered waited 60 minutes wanted to cancel. My order was told no refunds. Didnβt want to chicken told no refunds manager was rude not the first time will cross KFC off our list of places to dine
Crystal M
I came here about a week ago to get something for lunch. I came in to the lobby, and stood there for almost 5 minutes and not one person came to the counter. So I left I completely understand how fast food works, I work fast food for years and I know things happen. But without customers you don't have a job. And there are certain things you gotta do and be aware of. And that is and was bad service, where they were all so preoccupied with playing around in the back, can't come to the front and take care of their customers. And there are those who are outspoken and will just flat out say something. But they're are those who quietly never come back because of that, and just how many of those people have you lost. Customers and customers service come first.
Atmosphere: 1
Food: 1
Service: 1
Storm Lane
Love food not bog fan this kfc
Atmosphere: 1
Food: 5
Service: 2
Jane Wehmeyer
My husband went to get me some chicken for dinner . I have 4th stage cancer and he is my caregiver. He went through the drive through. He was treated with so much disrespect by the girl in the window that he will never go to KFC again. She told him he wasnβt getting his credit card back until he proved he hadnβt stolen it. She said a few other things too, but having chemo brain, I canβt remember it.
They wouldn't allow me to use my husband's card without his id ?!? After waiting 15 minutes . I ask if he could send me a pic of his id they wouldn't allow that ! Like yeah I carry around all his info ...come on !!
The girl in this shop is careless and disrespectful. She did not give us the deal on the day. When we discovered it, she still refused to change it, only because she already typed the receipt. We paid 20 dollars more than we should and she continued to treat us disrespectfully. We drove 1000 miles to visit this area and got a bad impression this place on the first day. It is such a shame.
Atmosphere: 1
Food: 1
Service: 1
Staff was great. Got our food in a timely manor. Just the food wasn't warm
Atmosphere: 3
Food: 3
Service: 4
Second time I got the chicken nuggets and they were not done. Today I had got the meal and nuggets werent done nor the fries. The tea was the only thing I could get out of this meal after working 14 hours today
This is not just the worst KFC location, but the worst restaurant in this town. They are always slow and a lot of the time they have no chicken ready. Tonight I ordered on the app. Since they're always so slow, we gave them an extra 15 minutes before we arrived. There were multiple vehicles in the drive thru ahead of us. They all left after they got to the speaker. When it was finally our turn we told them we had an online order, we were told it would be another 45 minutes before it would be ready. I asked for a refund and was told I would have to call customer service. There was no apology and the tone of the woman was very rude and unprofessional. KFC corporate really needs to do something to improve this location. Also, if they're going to have an app that allows you to order ahead, it needs to be more accurate. It said the estimated ready time was 5 minutes. It does state that could be longer during busy times, but 45 minutes is excessive. So now, I'm waiting 1-3 business days to get my money back. The prices are pretty outrageous too. They're obviously really, really proud of their food. I know this isn't a location thing, that's a corporate decision. But if they're going to charge what they charge, you should at least get courteous service.
Atmosphere: 1
Food: 3
Service: 1
Ordered waited 60 minutes wanted to cancel. My order was told no refunds. Didnβt want to chicken told no refunds manager was rude not the first time will cross KFC off our list of places to dine
I came here about a week ago to get something for lunch. I came in to the lobby, and stood there for almost 5 minutes and not one person came to the counter. So I left
I completely understand how fast food works, I work fast food for years and I know things happen. But without customers you don't have a job. And there are certain things you gotta do and be aware of. And that is and was bad service, where they were all so preoccupied with playing around in the back, can't come to the front and take care of their customers. And there are those who are outspoken and will just flat out say something. But they're are those who quietly never come back because of that, and just how many of those people have you lost. Customers and customers service come first.
Atmosphere: 1
Food: 1
Service: 1
Love food not bog fan this kfc
Atmosphere: 1
Food: 5
Service: 2
My husband went to get me some chicken for dinner . I have 4th stage cancer and he is my caregiver. He went through the drive through. He was treated with so much disrespect by the girl in the window that he will never go to KFC again. She told him he wasnβt getting his credit card back until he proved he hadnβt stolen it. She said a few other things too, but having chemo brain, I canβt remember it.
Atmosphere: 1
Food: 4
Service: 1
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Restaurantji Recommends
This is one of the best KFCS I have been to in a long time. They were very quick, friendly and helpful. Keep up the good work! :
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Always friendly and fast service and the food is always hot and fresh. One of the better fast food places in town, in my opinion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Chicken Fingers, Fried Chicken, Chicken Sandwich, Chicken Strips
Always friendly and fast service and the food is always hot and fresh. One of the better fast food places in town, in my opinion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Chicken Fingers, Fried Chicken, Chicken Sandwich, Chicken Strips
Would give higher ratings if i could choose between light and dark meat when ordering a 16pc bucket
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Gravy
Love some KFC
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