I was picking up an order for a friend. When I came the drive thru had 10 cars in it which is a management failure on its own. I wasn't about to wait in that line when the order just needed to be picked up so I went inside. I had the employees check both the front counter and the drive thru orders and even watched them check the drive thru and then tell me there was no order for me.
I leave, my friend calls because they charged his card, and they tell him it was a mixup and to come back and they'll make it fresh for me to pick up.
When I get there I tell them I'm picking up an order and that someone should have called about the mixup. The manager overheard this, took the order ticket, and then held it while she insisted on giving me an extremely condescending "apology" where she implied it was my fault for the mixup since I came in through the front counter. I told her I watched them check the drive thru twice and she got upset at me and kept insisting on continuing with her long-winded, condescending, and pointless "apology." Only when I let her get through her whole "apology" did she finally hand off the order ticket for it to be made.
I'm a grown man and an X Marine and she tried to talk to me like a child when it was her management failure that was at fault.
Next time, just say you're sorry and throw an extra item in the bag. I do not care about why the order got messed up. Maybe all this time-wasting crap is why you had a line of ten cars at the drive thru in the first place.
I don't allow people to treat me like this and I certainly don't pay for it. Goodbye Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Salvador Avila
10 workers. 3 people in the drive thru. Zero service for 10 minutes as they all took turns staring over at the order counter refusing to acknowledge that anybody was at the register.
Service: 1
Harald Bever
Food was great as usual.
Atmosphere: 4
Food: 5
Service: 5
Jonathan H
Great place for a soda!!!
Atmosphere: 5
Food: 5
Service: 5
Jeanie Marie B
Always fast, accurate, friendly 😀
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Taco Salad
Connie Westerman
Love the rebuild - it has been a while since I have been to this location.
Atmosphere: 5
Food: 5
Service: 5
Anna Cooley Henson
My favorite $5 meal deal, EVER! Biggie Bags 🤗
Atmosphere: 5
Food: 5
Service: 5
Amanda Lauder
Always Get good food from this location. Love being able to use the app and order ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Amy Hawkins
Clean fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
Paul Mulligan
We only used the drive through. Food was Wendy's standard, we went here because it's my Mom's favorite.
They can't get an order right. Mistakes happen. But they get it wrong almost every time. If you tell them no cheese they will put cheese on it. If the hamburger doesn't even come with cheese they will still put cheese on it. You get sick of having to drive all the way back across town because they can't get it right. Then when they remake it. They still get it wrong and it takes a 3rd time.
Food: 1
Service: 1
Mark Hardel
Stopped off to grab a quick lunch and get back to work. Service was good and the food came out in a timely manner and was freshly cooked. Crispy fries, hot burger and a refreshing cold soda. Couldn't have asked for more and yes it tastes good too!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Big Bacon Classic Combo
jeremy ault
Check your bags, double check when it's supposed to be corrected.
Food: 4
Service: 1
Cody Wilson
Was very nice and got my food and it was hot and I had 0 complaints and the drive through guy was awesome
Atmosphere: 3
Food: 4
Service: 3
Renee Jones
This is the best Wendys ever. Always great service and they are quick getting hot food out that is accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Jr Cheeseburger
The manager here needs to be fired.
I was picking up an order for a friend. When I came the drive thru had 10 cars in it which is a management failure on its own. I wasn't about to wait in that line when the order just needed to be picked up so I went inside. I had the employees check both the front counter and the drive thru orders and even watched them check the drive thru and then tell me there was no order for me.
I leave, my friend calls because they charged his card, and they tell him it was a mixup and to come back and they'll make it fresh for me to pick up.
When I get there I tell them I'm picking up an order and that someone should have called about the mixup. The manager overheard this, took the order ticket, and then held it while she insisted on giving me an extremely condescending "apology" where she implied it was my fault for the mixup since I came in through the front counter. I told her I watched them check the drive thru twice and she got upset at me and kept insisting on continuing with her long-winded, condescending, and pointless "apology." Only when I let her get through her whole "apology" did she finally hand off the order ticket for it to be made.
I'm a grown man and an X Marine and she tried to talk to me like a child when it was her management failure that was at fault.
Next time, just say you're sorry and throw an extra item in the bag. I do not care about why the order got messed up. Maybe all this time-wasting crap is why you had a line of ten cars at the drive thru in the first place.
I don't allow people to treat me like this and I certainly don't pay for it. Goodbye Wendy's.
Atmosphere: 1
Food: 1
Service: 1
10 workers. 3 people in the drive thru. Zero service for 10 minutes as they all took turns staring over at the order counter refusing to acknowledge that anybody was at the register.
Service: 1
Food was great as usual.
Atmosphere: 4
Food: 5
Service: 5
Great place for a soda!!!
Atmosphere: 5
Food: 5
Service: 5
Always fast, accurate, friendly 😀
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Taco Salad
Love the rebuild - it has been a while since I have been to this location.
Atmosphere: 5
Food: 5
Service: 5
My favorite $5 meal deal, EVER! Biggie Bags 🤗
Atmosphere: 5
Food: 5
Service: 5
Always Get good food from this location. Love being able to use the app and order ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Clean fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
We only used the drive through. Food was Wendy's standard, we went here because it's my Mom's favorite.
Food: 3
Service: 5
Restaurantji Recommends
They can't get an order right. Mistakes happen. But they get it wrong almost every time. If you tell them no cheese they will put cheese on it. If the hamburger doesn't even come with cheese they will still put cheese on it. You get sick of having to drive all the way back across town because they can't get it right. Then when they remake it. They still get it wrong and it takes a 3rd time.
Food: 1
Service: 1
Stopped off to grab a quick lunch and get back to work. Service was good and the food came out in a timely manner and was freshly cooked. Crispy fries, hot burger and a refreshing cold soda. Couldn't have asked for more and yes it tastes good too!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Big Bacon Classic Combo
Check your bags, double check when it's supposed to be corrected.
Food: 4
Service: 1
Was very nice and got my food and it was hot and I had 0 complaints and the drive through guy was awesome
Atmosphere: 3
Food: 4
Service: 3
This is the best Wendys ever. Always great service and they are quick getting hot food out that is accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Jr Cheeseburger
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