Their Browne sundae is the best also the banana split is 🔥
Jessica Anderson
POOR SERVICE!!
MANAGEMENT YOU NEED TO RE-TRAIN YOUR EMPLOYEES. THEY DON'T LISTEN, THEY DON'T SMILE EITHER.
SHOULD MELTED JACKHAMMERS AND CONCRETES BE GOING OUT THE WINDOW?
SHOULD I PAY FOR A LARGER SIZE ONLY TO RECEIVE THE SMALLER PORTION INSIDE MY CUP?
SHOULD YOUR CUSTOMERS HAVE TO PAY FOR CRAP SERVICE AND THE MESSED UP CUSTARD YOUR EMPLOYEES ARE SERVING? NOT MADE CORRECTLY OR HOW IT WAS ORDERED. READ OTHER RECENT REVIEWS! ----> HOW IS THAT FAIR?
THIS PLACE IS SOOO EXTREMELY BUSY AT TIMES, THAT TO KEEP MESSING UP WHAT PEOPLE PAY FOR IS JUST RUDE. ----> THAT ISN'T QUALITY.
IT'S THE EMPLOYEES. OUTSIDE TAKING ORDERS, NOT PLEASANT. INSIDE MESSING UP ORDERS AND SENDING YOU HOME TO BE DISAPPOINTED.
Lisa
Went there Sunday night at 7:30 been there four times before. It was not busy at all it was my daughter my best friend and I. I ordered a medium vanilla concrete with toffee and caramel, my best friend ordered a concrete with mixed fruit and almonds a small, and my daughter had a vanilla jackhammer with cheesecake and caramel she had a medium. We live within walking distance but we drove because it was dark. So we got home within minutes after ordering took our things out of the bag and we're very disappointed. Was there something wrong with the custard machine that night that people should have been told about? Not any one of the three where Jack hammers or concretes. None of them were made correctly. All three of them were shakes!!! And I'm giving it credit by saying a shake cuz they were melted it wasn't even ice cream consistency. My daughter put hers back in the freezer. My friend and I drank ours didn't even need a straw. I must say this is the worst experience I've had there, the gentleman outside taking the order didn't smile acted like he didn't want to be there at all. But to spend $27.60 on three shakes is a ripoff!!! Also another disappointment was my daughter and I ordered mediums and my best friend ordered a small when we had the cups sitting together on the counter we all three got Smalls but my daughter and I paid for medium size. I can understand leaving a little room to put a lid on the top but leaving 2 almost three inches and putting a small into a medium cup is just plain out crooked! This is the second time getting shorted of an amount when we paid for it. So needless to say Dairy Queen starting to look pretty good at this point won't be going back to Andy's. After reading reviews it seems like this Lee's Summit location on 291 is having an issue with quality, following directions and serving sizes.
Angela Florine
Always fast, efficient and delicious!
Calli Mackey
Normally they’re ok. But i got a large root beer float. Asked if it was supposed to be this much and the window worker said yeah the root beer is probably flat. So not only did i get 1/2 a float but flat soda.
Ryan Wagoner
This is the first time I had a bad experience with this Andy's. It was not busy. I ordered a chocolate concrete with double bananas, it was repeated back chocolate and I received a vanilla one. Sad. More scrutiny is needed for togo orders.
Abdullah Yousef
Can’t beat an Andy’s ice cream after a five guys meal!
I'm not supposed to have ice cream. However, they are worth the trip
Chloe Reliford
Love taking the family here! Can’t wait for the fall treats to launch. Thinking about Apple pie concrete already!
Sam
Not the easiest parking lot to get through. Tucked into a small strip mall off a highway. The usual great custard selection and fast service.
JB John
Visiting from Alaska and so happy an ice cream place was open late as well as the teenagers. Service was great, quick and delicious. I found my place when I visit my daughter!
Jacqueline Burec
First time going there, people were nice and the treats were very tasty.
Delicious
Their Browne sundae is the best also the banana split is 🔥
POOR SERVICE!!
MANAGEMENT YOU NEED TO RE-TRAIN YOUR EMPLOYEES.
THEY DON'T LISTEN, THEY DON'T SMILE EITHER.
SHOULD MELTED JACKHAMMERS AND CONCRETES BE GOING OUT THE WINDOW?
SHOULD I PAY FOR A LARGER SIZE ONLY TO RECEIVE THE SMALLER PORTION INSIDE MY CUP?
SHOULD YOUR CUSTOMERS HAVE TO PAY FOR CRAP SERVICE AND THE MESSED UP CUSTARD YOUR EMPLOYEES ARE SERVING? NOT MADE CORRECTLY OR HOW IT WAS ORDERED. READ OTHER RECENT REVIEWS!
----> HOW IS THAT FAIR?
THIS PLACE IS SOOO EXTREMELY BUSY AT TIMES, THAT TO KEEP MESSING UP WHAT PEOPLE PAY FOR IS JUST RUDE.
----> THAT ISN'T QUALITY.
IT'S THE EMPLOYEES. OUTSIDE TAKING ORDERS, NOT PLEASANT. INSIDE MESSING UP ORDERS AND SENDING YOU HOME TO BE DISAPPOINTED.
Went there Sunday night at 7:30 been there four times before. It was not busy at all it was my daughter my best friend and I. I ordered a medium vanilla concrete with toffee and caramel, my best friend ordered a concrete with mixed fruit and almonds a small, and my daughter had a vanilla jackhammer with cheesecake and caramel she had a medium. We live within walking distance but we drove because it was dark. So we got home within minutes after ordering took our things out of the bag and we're very disappointed. Was there something wrong with the custard machine that night that people should have been told about? Not any one of the three where Jack hammers or concretes. None of them were made correctly. All three of them were shakes!!! And I'm giving it credit by saying a shake cuz they were melted it wasn't even ice cream consistency. My daughter put hers back in the freezer. My friend and I drank ours didn't even need a straw. I must say this is the worst experience I've had there, the gentleman outside taking the order didn't smile acted like he didn't want to be there at all. But to spend $27.60 on three shakes is a ripoff!!! Also another disappointment was my daughter and I ordered mediums and my best friend ordered a small when we had the cups sitting together on the counter we all three got Smalls but my daughter and I paid for medium size. I can understand leaving a little room to put a lid on the top but leaving 2 almost three inches and putting a small into a medium cup is just plain out crooked! This is the second time getting shorted of an amount when we paid for it. So needless to say Dairy Queen starting to look pretty good at this point won't be going back to Andy's. After reading reviews it seems like this Lee's Summit location on 291 is having an issue with quality, following directions and serving sizes.
Always fast, efficient and delicious!
Normally they’re ok. But i got a large root beer float. Asked if it was supposed to be this much and the window worker said yeah the root beer is probably flat. So not only did i get 1/2 a float but flat soda.
This is the first time I had a bad experience with this Andy's. It was not busy. I ordered a chocolate concrete with double bananas, it was repeated back chocolate and I received a vanilla one. Sad. More scrutiny is needed for togo orders.
Can’t beat an Andy’s ice cream after a five guys meal!
Great custard
Like it. And a great place for ice cream
Restaurantji Recommends
I'm not supposed to have ice cream. However, they are worth the trip
Love taking the family here! Can’t wait for the fall treats to launch. Thinking about Apple pie concrete already!
Not the easiest parking lot to get through. Tucked into a small strip mall off a highway. The usual great custard selection and fast service.
Visiting from Alaska and so happy an ice cream place was open late as well as the teenagers. Service was great, quick and delicious. I found my place when I visit my daughter!
First time going there, people were nice and the treats were very tasty.
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