KFC

300 NE Rice Rd, Lee's Summit
(816) 246-6160

Recent Reviews

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Tyler

Ordered the new cheese curds with my meal. Somehow they couldn’t figure out a double order of curds. So the meal plan of splitting the food with someone was ruined.
My queso arrived hotter than warm, my 8pc nuggets arrived cold, like deli meat. My fries were cold and my curds were warm.

0/10 wouldn’t recommend.. it in fact was not “packed and double-checked for accuracy” 🤦‍♂️

Atmosphere: 1

Food: 1

Service: 1

Dee Jay Horejsi

Rude,
Manager for pick up order!
Can't get it done. People in line for in store dinning now getting served due to inline orders. I guess you lost me as a customer

Service: 1

Deuce Hoover

Didn't come close to getting what was ordered. The workers don't know what's on the menu. Ordered honey bbq and they just grabbed old spicy wings and put the honey bbq sauce on them. Didn't receive any biscuits or nuggets!!! I blame myself for even going to this place. I've come here maybe 5 times in 8 years. It's either a long wait. Unprofessional drama in store behind the counter among employees or the order is incorrect.

Atmosphere: 2

Food: 3

Service: 1

Haley-Margaret Box

Our first order was not edible, old, and cold. We had it replaced and it was wonderful. Not sure what happened but it doesnt even look like it was the same chicken.

Atmosphere: 5

Food: 3

Service: 5

Dawayne

Horrible service. Everytime I come I have to wait for my food and then when I get it, it’s still trash. They need better workers it’s truly ridiculous no wonder there’s never a line!

Heather Daise

It's been a couple years since I've been here but they have definitely fell off. I wanted some comfort food their pot pie usually always does it for me but when I opened the box to see it caved in I should have known something was wrong. There was barely any filling in there with 2 pieces of chicken in the chicken pot pie. I'm glad they brought the wedges back I ordered a side of wedges They did have me pull up and I was outside waiting over 15 minutes for them to bring my food out.

Atmosphere: 1

Food: 2

Service: 1

Karol Larsen

One guy was running the place. He did an amazing job! The chicken was so good!

Atmosphere: 5

Food: 5

Service: 5

Thunderduck

We took our granddaughter there because she loves the mac & cheese. We did dine-in and the staff there was so nice. They brought out the food and came by several times to see if we needed anything. Honey BBQ Rocks!

Atmosphere: 4

Food: 4

Service: 5

Morgan Trabon

Told to pull forward to wait on a 3 piece chicken strip combo. Waited for almost 20 minutes and had four or five cars come after us, who all got to pull off with their food before us. No refund was offered.

Atmosphere: 1

Food: 3

Service: 1

Marty Smith

Went two nights in a row at 6 pm to try to get chicken dinner. Both nights told there would be 10 minute wait only to return and be told they were totally out of chicken. Did not know if they would get any more in. This is unacceptable for this franchise and is a management issue that should be flagged with corporate KFC.

Atmosphere: 1

Food: 2

Service: 1

D J

I hate to do this, but I have to be honest. I am VERY DISAPPOINTED in my visit to KFC this evening, Oct. 27th, 2025. The service was fantastic and the young gal who helped me was super great. HOWEVER, the food was another story. 4 small strips that were way overdone and extremely cold. The biscuit, cold. The only thing warm was the mashed potatoes and gravy! I've visited this location several times before and have NEVER had this experience there. It's really making me think twice now considering I paid $18 and some change for my food. Nice people, but just plain awful food tonight.👎🏻

Food: 2

Service: 5

Shirley Ware

Had not had kfc for awhile so stopped at this one. Apple pods could not even taste any apple. Chicken was not freshly cooked. Ruined my trip to KFC & spent $33. Will not be returning

Atmosphere: 3

Food: 1

Service: 3

Her “45Papas” Name

There is always something missing and the drinks are watered down.

Food: 1

Kaylee K

Dirty bathrooms, horrible service, (I literally just got ignored at KFC. She was like did you need something else? And I was like um you haven't even taken my order yet.)
Their food is subpar compared to what it used to be.
Hardly any toppings on their mashed potato bowls. They didn't even hate something that they are advertising. Won't be back!!!!!

Atmosphere: 1

Food: 1

Service: 1

Hayden Jones

I came here to order food for my family and will never return. I went to the drive through and ordered a 12 pc NUGGET meal. The employee told me I had to choose 3 sides and that biscuits were not allowed to be subbed. Whatever, right? After ordering other items, the employee told me my food was 73$ I thought he messed up but figured it would be fixed. KFC scammed me out of over 40$ and ended up giving me a 12 ct chicken meal (chicken with bones in them) in 2 massive buckets. Along with that, the drinks we had ordered were forgotten and I had to drive back around to get them and they were both flat. This KFC has been scamming people out of money and food portions for months. Never returning.

Atmosphere: 1

Food: 1

Service: 1

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