I'm genuinely disheartened to share my recent experience with this restaurant, especially after looking forward to a cozy dinner at home. Imagine spending close to $100 on a meal you're excited about, only to be told it'll be ready for pickup in about 30-40 minutes. Sounds reasonable, right? Unfortunately, things didn't quite pan out as expected.Upon arrival, the welcome was anything but warm. A simple inquiry about the wait time was met with a less-than-friendly attitude, which already started to sour the experience. We were told, somewhat dismissively, to wait another 15-20 minutes. No problem, we thought, and decided to step out and return after a short while.However, when we came back, hoping our dinner was finally ready to be taken home, the greeting was even chillier. Asking for an update seemed to annoy the staff member further, who repeated the 15-20 minute wait time with a tone that felt unwelcoming. All we wanted was a clear answer or estimate on how much longer our food would take, but it seemed like too much to ask for.Honestly, it's disappointing. We weren't expecting red carpet treatment, just some basic courtesy and communication. Sadly, this experience has left a bitter taste in my mouth, and I'm pretty sure it was my last visit to this restaurant.
Scott Stever
Best Thai around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Pad Thai Noodles
ML G
I was a bit worried because the outside is not great, but the food was really good. I had pad king and it was very tasty. Very fresh tasting. There was only one waiter but he did a great job and the place was pretty busy. We will return.
Atmosphere: 5
Food: 5
Service: 5
Megan Rivers
This place is an unexpected delight! As someone who has a long history cooking authentic Thai food, this place has it made.Absolutely perfect Panang curry and delicious drunken noodles. Spice level was also spot on, everything fresh and fast. Yum!Lettuce was a little turned in the fresh spring rolls so we couldn't eat them, but it wasn't last time. Everything else from here has been absolutely great!
Atmosphere: 5
Food: 5
Service: 4
AL A
I've had a consistently disappointing experience with the customer service at this restaurant, particularly when picking up my food. Despite placing my orders online to minimize wait times, I find myself consistently waiting 15 to 20 minutes upon arrival. Inquiring about the delay, I am met with unhelpful responses and a palpable sense of attitude from the staff, leaving me with more questions than answers. The interaction is not only unpleasant but also counterintuitive to the convenience promised by an online ordering system. Given these recurring issues, accompanied by the staff's discourteous demeanor, my advice to potential patrons is to consider dining alternatives where your time and patronage are valued.
Shawn Lee
BEST Thai food in KC! Probably the entire Midwest! If you're in KC, its definitely worth checking out. Go Chiefs! ?
Atmosphere: 5
Food: 5
Service: 5
Matt Hargrave
Definitely one of the top Thai places in the KC Metro area. Restaurant is clean and the staff are always friendly. It is a little known secret so it is usually not crowded and it makes for a relaxing atmosphere. The food is excellent(Pad Key Maw is my go to) and I think they have the best rangoons I have ever had. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Ben Schulenberg
Great food, fast
Atmosphere: 5
Food: 5
Service: 5
Jude Kensington
Mali Thai never disappoints. The food is good. The staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
John Shawe Williams
Food was good, spiciness was wonderful..the only issue is that they serve each individuals meal at different times...ours were ten minutes
Service was great, very fast. We dined in for a late lunch. I ordered pad thai, it tasted more like tomato paste then I'm used to. I thought it'd have a stronger peanut flavor. The chicken was very dry and did not taste fresh. I wouldn't reorder or recommend this dish. Crab Rangoon was yummy.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Crab Rangoon
Amelia Presnell
Food is tasty but if you are vegan or vegetarian be careful! Their doordash menu contains dishes that appear vegetarian but are not! They don't list all the ingredients in the description, I wish i knew my Thai Fried Rice contained fish before eating it! I feel like this could become a serious problem for people with allergies. I will not be ordering again because now I'm unsure of what is actually vegetarian and it's not convenient to have to call to ask about every menu item.Vegetarian options: Not clearly listed and things you think are vegetarian are not
Atmosphere: 1
Food: 4
Service: 1
Terra Butler
We have dined in twice now. The first time our server was great and had good suggestions of what to order. The second time service was still good, maybe a bit less attentive as they were pretty busy with carry out and several tables. Both times food was wonderful. We look forward to going back.
Atmosphere: 5
Food: 5
Service: 4
Omar Faruq
Generous portions. Service is slow. The server didn't bring all the dishes at once n we had to wait for each of the 7 items we ordered. Food was on the salty side. Had great
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Soft Spring Roll - Chicken 3 pcs
Norma jean Crawford
I've been eating there for a long long time and absolutely love the curry. I did notice the last two times the portions are smaller than they used to be and the cost has gone up. Not much of a value anymore. Still taste
I'm genuinely disheartened to share my recent experience with this restaurant, especially after looking forward to a cozy dinner at home. Imagine spending close to $100 on a meal you're excited about, only to be told it'll be ready for pickup in about 30-40 minutes. Sounds reasonable, right? Unfortunately, things didn't quite pan out as expected.Upon arrival, the welcome was anything but warm. A simple inquiry about the wait time was met with a less-than-friendly attitude, which already started to sour the experience. We were told, somewhat dismissively, to wait another 15-20 minutes. No problem, we thought, and decided to step out and return after a short while.However, when we came back, hoping our dinner was finally ready to be taken home, the greeting was even chillier. Asking for an update seemed to annoy the staff member further, who repeated the 15-20 minute wait time with a tone that felt unwelcoming. All we wanted was a clear answer or estimate on how much longer our food would take, but it seemed like too much to ask for.Honestly, it's disappointing. We weren't expecting red carpet treatment, just some basic courtesy and communication. Sadly, this experience has left a bitter taste in my mouth, and I'm pretty sure it was my last visit to this restaurant.
Best Thai around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Pad Thai Noodles
I was a bit worried because the outside is not great, but the food was really good. I had pad king and it was very tasty. Very fresh tasting. There was only one waiter but he did a great job and the place was pretty busy. We will return.
Atmosphere: 5
Food: 5
Service: 5
This place is an unexpected delight! As someone who has a long history cooking authentic Thai food, this place has it made.Absolutely perfect Panang curry and delicious drunken noodles. Spice level was also spot on, everything fresh and fast. Yum!Lettuce was a little turned in the fresh spring rolls so we couldn't eat them, but it wasn't last time. Everything else from here has been absolutely great!
Atmosphere: 5
Food: 5
Service: 4
I've had a consistently disappointing experience with the customer service at this restaurant, particularly when picking up my food. Despite placing my orders online to minimize wait times, I find myself consistently waiting 15 to 20 minutes upon arrival. Inquiring about the delay, I am met with unhelpful responses and a palpable sense of attitude from the staff, leaving me with more questions than answers. The interaction is not only unpleasant but also counterintuitive to the convenience promised by an online ordering system. Given these recurring issues, accompanied by the staff's discourteous demeanor, my advice to potential patrons is to consider dining alternatives where your time and patronage are valued.
BEST Thai food in KC! Probably the entire Midwest! If you're in KC, its definitely worth checking out. Go Chiefs! ?
Atmosphere: 5
Food: 5
Service: 5
Definitely one of the top Thai places in the KC Metro area. Restaurant is clean and the staff are always friendly. It is a little known secret so it is usually not crowded and it makes for a relaxing atmosphere. The food is excellent(Pad Key Maw is my go to) and I think they have the best rangoons I have ever had. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great food, fast
Atmosphere: 5
Food: 5
Service: 5
Mali Thai never disappoints. The food is good. The staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Food was good, spiciness was wonderful..the only issue is that they serve each individuals meal at different times...ours were ten minutes
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Service was great, very fast. We dined in for a late lunch. I ordered pad thai, it tasted more like tomato paste then I'm used to. I thought it'd have a stronger peanut flavor. The chicken was very dry and did not taste fresh. I wouldn't reorder or recommend this dish. Crab Rangoon was yummy.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Crab Rangoon
Food is tasty but if you are vegan or vegetarian be careful! Their doordash menu contains dishes that appear vegetarian but are not! They don't list all the ingredients in the description, I wish i knew my Thai Fried Rice contained fish before eating it! I feel like this could become a serious problem for people with allergies. I will not be ordering again because now I'm unsure of what is actually vegetarian and it's not convenient to have to call to ask about every menu item.Vegetarian options: Not clearly listed and things you think are vegetarian are not
Atmosphere: 1
Food: 4
Service: 1
We have dined in twice now. The first time our server was great and had good suggestions of what to order. The second time service was still good, maybe a bit less attentive as they were pretty busy with carry out and several tables. Both times food was wonderful. We look forward to going back.
Atmosphere: 5
Food: 5
Service: 4
Generous portions. Service is slow. The server didn't bring all the dishes at once n we had to wait for each of the 7 items we ordered. Food was on the salty side. Had great
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Soft Spring Roll - Chicken 3 pcs
I've been eating there for a long long time and absolutely love the curry. I did notice the last two times the portions are smaller than they used to be and the cost has gone up. Not much of a value anymore. Still taste
Atmosphere: 3
Food: 4
Service: 2