I placed a future order for bagels and scones for my coworkers. I got there early to pick it up and they had it ready in 5 minutes!! Super friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Natalie M
The staff here is very friendly and on top of things! Since they moved to the new location, the soup (chicken and wild rice) has been watery so I've stopped ordering it. I feel like their new drive through was constructed backwards? When you order drive-thru-pickup on the app, the image is different than how the new building was constructed. I honestly do not know how the fork in the drive through is supposed to work ... But the new pickup shelf is very nice. The new building does seem less of a gathering space as it's more cramped than their previous building. Not an issue, just an observation.
Atmosphere: 5
Food: 4
Service: 5
Elijah Jarad
Brooke was very helpful and knowledgeable with the menu. Great service. Fast and friendly. Another customer was upset that they didn’t have something on the menu and got mad. Associate handled the situation calmly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Aaron Ochoa Amado
Well I like the convenience of the tech but the staff lack service equally.
Atmosphere: 3
Food: 4
Service: 2
Janice Panus
Clean, staff is attentive, knowledgeable, helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Turkey & Avocado blt, Green Goddess Cobb Salad with Chicken, Broccoli Cheddar Soup
amy
I wish I would have gotten the girl at the drive-thru's name today I was a little flustered and I'm not the best at doing online ordering. I used my gift card I had but I had noticed for some reason probably through operator error of my own. The 20% off didn't come off I had used the online ordering so I asked her if I could get the 20% off. She said yes. Never once told me that it was because it was my fault. Never made me feel stupid over it. Her and her manager were so polite. I just want to say a big thank you. It's people like you who make me want to come back. Thanks for making me. Have a good day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Panera Cookie Varieties, Pick Two with 1 2 Sandwich and Cup of Broccoli Cheese Soup, Panera Broccoli Cheddar Bread Bowl, Kids Bistro French Onion Soup, Broccoli Cheddar Soup
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Serving sizes are small even when you want them large. Food was good but I felt like a jew in the holocaust eating every bit of soup I could scrape up with my bread. Don't recommend if your trying to be full when you
Atmosphere: 2
Food: 5
Service: 5
Jamia Burcham
I haven’t been to a Panera that wasn’t good. This is a new opening and I’m happy they’re there. They just need to work on the service just a bit.
Atmosphere: 4
Food: 5
Service: 2
David Thacker
First we ordered bacon avocado melt but substitute chicken for bacon. Clerk put turkey avocado and charged extra $3 for chicken ! It came to our table as shredded chicken... and there wasn't much on it at all... we expected a grilled breast of chicken! They tried to fix it and we decided to get the turkey and get the $3 as a refund. The new sandwich was almost the exact same but with bacon and OLD WILTED LETTUCE ?. We complained just to have them look more closely at the food they are serving. The assistant manager was not very sympathetic either. Quality of staff here is not good, we did not have a good experience! ?
Atmosphere: 3
Food: 1
Service: 2
JL Johnson
The food and service here are fine and the added drive through is nice but for dine in we’ll either skip Panera outright or maybe go to the Panera on the other side of town. The inside is noisy, bright and sterile. In other words, they don’t want you dining in and getting comfortable.
I love that the new location has a drive through. I got the Napa Chicken Salad on bread. Seemed like it was more of an arugula sandwich (both times I got it). Too little chicken salad.
Atmosphere: 4
Food: 5
Service: 5
Ariel Angel
Staff is friendly, and food is consistently good, though in my opinion it’s pretty expensive for what you get. This Panera was my favorite, however after moving locations, the interior became very dull.
Atmosphere: 3
Food: 4
Service: 5
Antonette Lund
Order was a disappointment, asked for plain Tuna and it had all dressings including onion!!Time before I ordered Greek Salad, it had less than half bowl of salad!!I won’t go back. location was Douglas Rd in Lees Summit Mo. terrible Drive thru! I wouldn’t recommend them.
Atmosphere: 1
Food: 1
Service: 1
barbara wilson
My favorite is cream of tomato with a grilled cheese sandwich. They moved across the street. There is now a drive-thru. My favorite sandwich is the turkey bravo.Dietary restrictions: They make good food.Wheelchair accessibility: The doors are easy, and easy to get in. No problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Turkey Sandwich, Chicken Noodle Soup
Elena Misail
Came 10 minutes before close and we were treated great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Broccoli Cheddar Soup
I placed a future order for bagels and scones for my coworkers. I got there early to pick it up and they had it ready in 5 minutes!! Super friendly as well.
Atmosphere: 5
Food: 5
Service: 5
The staff here is very friendly and on top of things! Since they moved to the new location, the soup (chicken and wild rice) has been watery so I've stopped ordering it. I feel like their new drive through was constructed backwards? When you order drive-thru-pickup on the app, the image is different than how the new building was constructed. I honestly do not know how the fork in the drive through is supposed to work ... But the new pickup shelf is very nice. The new building does seem less of a gathering space as it's more cramped than their previous building. Not an issue, just an observation.
Atmosphere: 5
Food: 4
Service: 5
Brooke was very helpful and knowledgeable with the menu. Great service. Fast and friendly. Another customer was upset that they didn’t have something on the menu and got mad. Associate handled the situation calmly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Well I like the convenience of the tech but the staff lack service equally.
Atmosphere: 3
Food: 4
Service: 2
Clean, staff is attentive, knowledgeable, helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Turkey & Avocado blt, Green Goddess Cobb Salad with Chicken, Broccoli Cheddar Soup
I wish I would have gotten the girl at the drive-thru's name today I was a little flustered and I'm not the best at doing online ordering. I used my gift card I had but I had noticed for some reason probably through operator error of my own. The 20% off didn't come off I had used the online ordering so I asked her if I could get the 20% off. She said yes. Never once told me that it was because it was my fault. Never made me feel stupid over it. Her and her manager were so polite. I just want to say a big thank you. It's people like you who make me want to come back. Thanks for making me. Have a good day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Panera Cookie Varieties, Pick Two with 1 2 Sandwich and Cup of Broccoli Cheese Soup, Panera Broccoli Cheddar Bread Bowl, Kids Bistro French Onion Soup, Broccoli Cheddar Soup
Serving sizes are small even when you want them large. Food was good but I felt like a jew in the holocaust eating every bit of soup I could scrape up with my bread. Don't recommend if your trying to be full when you
Atmosphere: 2
Food: 5
Service: 5
I haven’t been to a Panera that wasn’t good. This is a new opening and I’m happy they’re there. They just need to work on the service just a bit.
Atmosphere: 4
Food: 5
Service: 2
First we ordered bacon avocado melt but substitute chicken for bacon. Clerk put turkey avocado and charged extra $3 for chicken ! It came to our table as shredded chicken... and there wasn't much on it at all... we expected a grilled breast of chicken! They tried to fix it and we decided to get the turkey and get the $3 as a refund. The new sandwich was almost the exact same but with bacon and OLD WILTED LETTUCE ?. We complained just to have them look more closely at the food they are serving. The assistant manager was not very sympathetic either. Quality of staff here is not good, we did not have a good experience! ?
Atmosphere: 3
Food: 1
Service: 2
The food and service here are fine and the added drive through is nice but for dine in we’ll either skip Panera outright or maybe go to the Panera on the other side of town. The inside is noisy, bright and sterile. In other words, they don’t want you dining in and getting comfortable.
Atmosphere: 2
Food: 5
Service: 4
Restaurantji Recommends
I love that the new location has a drive through. I got the Napa Chicken Salad on bread. Seemed like it was more of an arugula sandwich (both times I got it). Too little chicken salad.
Atmosphere: 4
Food: 5
Service: 5
Staff is friendly, and food is consistently good, though in my opinion it’s pretty expensive for what you get. This Panera was my favorite, however after moving locations, the interior became very dull.
Atmosphere: 3
Food: 4
Service: 5
Order was a disappointment, asked for plain Tuna and it had all dressings including onion!!Time before I ordered Greek Salad, it had less than half bowl of salad!!I won’t go back. location was Douglas Rd in Lees Summit Mo. terrible Drive thru! I wouldn’t recommend them.
Atmosphere: 1
Food: 1
Service: 1
My favorite is cream of tomato with a grilled cheese sandwich. They moved across the street. There is now a drive-thru. My favorite sandwich is the turkey bravo.Dietary restrictions: They make good food.Wheelchair accessibility: The doors are easy, and easy to get in. No problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Turkey Sandwich, Chicken Noodle Soup
Came 10 minutes before close and we were treated great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Broccoli Cheddar Soup