Papa Johns Pizza

422 Rte 291, Lee's Summit
(816) 554-2777

Recent Reviews

Sort by
Nicholas

I can’t remember a time that I have been to any franchise and have been so impressed with the staff as I was here tonight. Is 19 November, 2025 and whoever was working at 8:55 PM deserves a raise. That guy was in there all by himself, handling orders, polite, factual in his timeline, and my pizza was great. Great job to whomever hired the person working today.

Atmosphere: 5

Food: 5

Service: 5

Janice Mckinney

I had not been here in a long time but they have increased their customer service. Pizza was well made, chicken wings good. Service decent

Food: 5

Service: 5

Lauren Hess

The part of the crust that the toppings are on was so flimsy on both pizzas. On the Canadian bacon and pineapple, there was hardly any pineapple and not a lot of bacon. On the hamburger and onion with mushrooms, there was only a couple of chunks of hamburger on each slice of pizza, not a lot of onions or mushrooms. The time frame that was given to us that they would be delivered was between like 7:15-7:25. Instead they were delivered to us at 6:43 when we had submitted the order at 6:23. Also the pizza was not really hot. So it's like as soon as you guys got the order you made it with the minuscule amount of the toppings we needed and put on there. Worst experience I have ever had from Papa John's, especially this location.

Atmosphere: 2

Food: 2

Service: 2

Ian doe

Got delivery to the hotel, no problems. Good pizza pretty quick.

Atmosphere: 5

Food: 5

Service: 5

Jennie Reed

Just Gross Big man w Red hair uses no Gloves and wipes hes nose, on the food line while making pizza gross

Atmosphere: 1

Food: 1

Service: 1

Stassi Ross

I can’t decide how to do this review really but I’ve never in my life had pizza delivered in this condition

Atmosphere: 5

Food: 1

Service: 2

Elizabeth Thomas

Always the bomb for pizza! Order the Works.

Tim Smith

Use the app.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Papa Johns, Pepperoni Pizza, Extra Large New York Style Pizza

lavonda roy

I would give this 0 stars if I could. I received the wrong order and when I called to make it right, was yelled at and hung up on. When I went in to the store after being hung up on by manager James, I was yelled at and cursed at and was told he’s having a bad day and that I could only get a new order if I paid for it. Crappy pizza crappy service!!! Don’t eat there.

Fernando Josue Hernandez Torres

Terrible service, I came tonight tonight December 16 and the one who attends simply ignores me for not speaking English and wanting to pay with about 100.

Kamal Shah

I have been waiting for a response from my formal complaint to corporate. I have been customer for this location for over 2 years. Last month I got pizza and had fly in it. I know the folks are really nice and probably just was a mistake which happens with anyone. The problem was when I escalated the situation through corporate website, no one has yet responded to the complaint, which is very disappointing.

Atmosphere: 1

Food: 1

Service: 1

pam m

Pizza and delivery are both on par.

Food: 4

Service: 5

Recommended dishes: Thin Crust Pizza, Pepperoni Pizza

A C

Would be nice if the lobby had chairs for customers while we waited

Rahma N

The pizza never comes out great and always get my order wrong

Atmosphere: 1

Food: 1

Service: 1

Jacob Bressman

Great pizza

Food: 4

Service: 4

Loading...