Sonic Drive-In

Quick service, very friendly and helpful. My burger was a bit cold though.

Atmosphere: 4

Food: 2

Service: 5

Expensive. The fries were burnt and we didn't get any of our ranch for the kids Wacky Packs. The kids didn't like the chicken tenders. The ice cream was good.

I don’t know anyone personally who has a nice thing to say about this Sonic. Over the last few years this has been my experience with this restaurant. Every time I try to go during breakfast they never have more than one person working. One the lone worker wanted me to come back because he was there alone. During dinner hours the wait time is normally double then most other Sonics or restaurants close by. Just today, I went because I had a craving for ice cream. While ordering I was informed that they can’t serve ice cream because it has “soured.” Sure… Then to top it off a few years ago that same Sonic had a drug deal and shooting gone wrong. I don’t think they ever found the guy. I’m never going back. And I’ll be happy the moment it closes.

Atmosphere: 1

Food: 1

Service: 1

Employee was rude, like I ruined her day by arriving and ordering food.

Atmosphere: 1

Food: 3

Service: 1

They are never open. Middle of the morning they closed on a Tuesday. Customer service I trash. Do not go here.....

Update. Nothing has changed. Just close this place. Employees don't care.

Service: 1

I will never go back to that Sonic. I would have told the employee of the problem but the wait time for them to answer after I pushed the red button was so long. I arrived pushed the red button, waited probably 5 minutes. Girl asked what I wanted to order, I wanted the Sprite Bubbler with Blueberry bubbles in it. It was on the screen. She said she couldn't do that. Only way to order it was on the app. So I said alright I would use the app. Let me just say that if that is company policy, you are doing business wrong. Moving on, I sat there an update the app on my phone, added a credit card and ordered. By the way your app is not that friendly either. Any way I finally got my order placed. Waited. Waited Waited. I finally pushed the red button again. Waited 9 minutes. No answer. By this time I was furious so I just backed out and left. I didn't get my order. I lost approximately $9 on my app order. But I regained my sanity by leaving.

Service: 1

Lazy. Won't carhop. Experience before food was wrong, drink was wrong, and change was wrong. Get it together! You're not understaffed!

Atmosphere: 1

Food: 1

Service: 1

Ordered a garlic cheeseburger and the cheese wasn’t even melted, also had way too much garlic butter and a tiny bit of onions. Kind of felt like not finishing it but I had to eat with my work crew today and didn’t have much time or options to get anything else after we ordered. Tots were over cooked but not too bad.

Atmosphere: 2

Food: 2

Service: 3

they don’t put cherries in my cherry limeade😒😒😒😒😒😒😒😒 bruhhhhhh

This is the worst Sonic location for customer service. Placed a mobile order for a drink at 7:17PM. The app allowed the order to process and charged via Apple Pay. Pulled in to pick it up not even 10-15 minutes later. The place looked like it was closed. I pulled up and they said they were closed due to some power issue? All I ordered was a drink, and the place clearly had power. I told them I placed a mobile order and it charged me. They said I would have to contact the corporate number to get a refund, and that they had just shut off the mobile ordering. That is what I consider theft. They had to have known they were having issues, and didn’t seem to care what the customer has to go through to get a refund, over a drink. They could’ve filled the order. I call the corporate number, and they tell me it will be 7-10 business days to process the refund. Grant it, it was only a couple dollars. However, it’s the principle that they deliberately knew they were having mechanical/electrical problems, and seemed very dismissive about requesting a refund. The staff were very rude about the refund request. This location has closed early or always seems to have problems whether with staffing or equipment, but they never post online or on the app to show they are closed. If they don’t want to serve customers or know proper business etiquette, then it should be permanently closed. The review forces a 1 star rating at a minimum. If I were allowed, I would give 0 stars. Do not go here, until they learn business etiquette and know what true customer service is.

Wow never seen a sonic like this. They only take drive through. Waited forever to get a cold burrito and frozen sasauge

Atmosphere: 1

Food: 1

Service: 2

The owner of this sonic obviously has no idea how to run a restaurant. This is the second time I have been to this sonic and have been turned away because they didn't have a COOK on staff. Instead of closing early, the stayed open and continued accepting orders. I was told not to make an order after 3pm, yet this place stays open until 11!!! Getting a refund is not easy, they can't cancel the order in store and you can't get the refund in the app. Instead, they gave me a number to call to request a refund. How much money is this store making without actually serving people their food? This store has always had problems, but this is just nuts. Sonic needs to get rid of this franchise owner and stop letting their employees at this location be treated like slaves. I can't imagine what's going on here is legal.

Atmosphere: 1

Food: 1

Service: 1

I’ve been here a handful of times and it gets worse each time. Long wait times, wrong orders, rude staff. This time most of the stalls were out of order, so I decided to do the drive through and their system was down and weren’t serving food. It just amazes me that a large corporation can’t get their franchise owners to protect their brand and require better service overall and make the necessary repairs to get operational. I understand things happen but this is an ongoing issue at this location.

Atmosphere: 1

Food: 1

Service: 1

I’ve gone here pretty regularly for a couple of years. For the most part, the workers have been fine.

The last 2 times I’ve been, they’ve been unable to cook food. Any food at all. Since I ordered through the app, I got to call corporate each time to ask for a refund. One of those two time, I was able to make a total of 3 trips to grab the food I’d already paid for, but that’s extremely inconvenient for most people.

There have been other times when I’ve gotten a wrong order and had to do the same process. I’ve shown up to pick up my order and been told that X can’t be made today, so I’ve had to adjust on the fly to something I didn’t really want.

Idk anything at all about running a fast food joint, but this is unacceptable for a multi billion dollar company. I’ll roll the dice with another location to use my gift card refund so I can at least use my money, and I’ll eat elsewhere. QT is more reliable.

Mikayla was so helpful!

Atmosphere: 5

Food: 5

Service: 5