Sonic Drive-In

Mikayla was so helpful!

Atmosphere: 5

Food: 5

Service: 5

The service was excellent. Sofia went above and beyond to take care of us. We had the Grillo smash burger combo, and it was excellent! Including the Picklerita!

Atmosphere: 5

Food: 5

Service: 5

Been to this location 3 times in a row and sat there for 5+ minutes without being even acknowledged in the drive-thru speaker before driving off. This is the worst fast food establishment in the area and won't ever be giving it another chance.

Got the new cream lemonade. It was...ok. just the regular lemonade with a little cream on top that seemed separated.

Food: 3

Only reason I am giving a 2 Star is because I ordered a French Vanilla Iced Coffee with Carmel and Chocolate. Well there was PEANUT BUTTER in it.
Now I personally am not allergic to peanut butter BUT what if it would have been someone WITH a peanut allergy?!?!!?!

Atmosphere: 3

Food: 1

Service: 3

Sophia is a rock star. My Mini loved her pup cup.

Food: 4

Service: 4

Please don't come here. I placed an order online, and the staff didn't look at me, so my food couldn't be taken out. I don't know why.

Atmosphere: 1

Food: 1

Service: 1

Been coming here for about 7 months and it was alright. They were short staffed and took foreverrr.. understandable but been noticing new employees in the last month. & Summer is amazing! Her customer service is top tier! She is always super nice with a smile! Today on roller blades, which you don’t see no more— so cool. She wasn’t the one who gave my order to me but was so happy to help me with my missing sauces from the bag. Had to shout her out because she’s the best and I’m very pleased to go here more often now :)

Atmosphere: 5

Food: 5

Service: 5

All the stalls were tied off forcing everyone to order through the drive through. Service was very inefficient for as many workers were inside. Maybe it was a training day?

My family and I went to this sonic we ordered great then we pulled up we was waiting 10 min cause the lady was having a full blown conversation w two men in the car we don’t know if it was her friends or if she was flirting w them then we saw our ice cream sitting there She then came out to hand us our stuff and we paid then she went back to talking to those guys again. then my brothers shake got put into two cups cs it was overflowing i had like no whipped cream.

This was the worst experience my family and I have had at a Sonic. We ordered a shake and some ice cream, but the service was incredibly disappointing. The employee at the window seemed more interested in her conversation with the driver ahead of us than in serving customers—there was clearly no food being handed out, just chatting.

When we finally received our order, it had been sitting out long enough to melt. One of the items was double-cupped and had leaked ice cream all over the back of our car. The lack of customer service, care, and basic presentation was unacceptable. We won’t be returning to this location.

Waited 10 minutes in the drive through no one came on. The speaker drove around to a stall. Push the button and wait a 10 more minutes for that. And no one took my order I left.

I know it was close to closing time but I arrived 10:23 and pressed the red button, after I few minutes I pressed it a couple more times and finally after being completely ignored for more than 10 minutes I left disappointed

The person who served me forgot my straw and she took more than 10 minutes to come to bring the straws so I had to go all the way to the drive thru to get the straws

Ordered ahead on their app but when I went to pick it up they were closed and I was still charged. Their food lately has been terrible but I kept trying to give it another try. Cold burritos, burritos not rolled, nothing inside the burritos and it takes FOREVER to get your food for your so called “order ahead”.
It’s sad that after all of the reviews you continue to run your store how it is. Step up and be an owner and take responsibility of the crap food and service that your customers are getting. You obviously aren’t getting it.