Usually a good spot for coffee, but today I ordered a venti and it feels like I got a grande instead. My cup has a line that measures 20 oz and even with the whip cream didn't reached the 20 oz line š.
Nikola Viskovic
I paid $9 for a drink and it has nothing of what I ordered besides a splash of almond milk. Initially I waited 15 minutes for my drink and it wasnt made and I continuously came up to check for mine.. I sat down and checked for drinks sat down on the counter and didnāt see mine.. I went up 30-40 minutes later to ask and she said she just dumped it with an Attitude because its been sitting for a whileā¦? Although I clearly saw no new drinks for a period. Not only was my ānew drinkā overpriced because I got NOTHING that I asked for in it, it was poor atmosphere and attitude, i was starting to like the convenience of starbucks but I value giving my money to spots that actually care.
Atmosphere: 2
Food: 1
Service: 1
Scott Carlson
Itās a Starbucks. The drinks are fine, theyāre the same everywhere. Theyāre consistent. The service at this location is terrible, unless youāre in the drive-through. Iāve literally stood at the counter for 10 minutes with multiple service people walking around and no one even says a word to me. And for most of the employees that they still have, they are very unfriendly. The customer service at this location has declined dramatically over the last two years.
Atmosphere: 4
Service: 1
Scott
Itās a Starbucks. The drinks are fine, theyāre the same everywhere. Theyāre consistent. The service at this location is terrible, unless youāre in the drive-through. Iāve literally stood at the counter for 10 minutes with multiple service people walking around and no one even says a word to me. And for most of the employees that they still have, they are very unfriendly. The customer service at this location has declined dramatically over the last two years.
Atmosphere: 4
Service: 1
Roxanne Thierry
I was very hesitant on a review however for the past early mornings Iāve been getting some different barristas and they havenāt been the best, this used to be my favorite location but some early people donāt act like they want to be there.. I also had two drinks that were made wrong recently too..
Atmosphere: 3
Food: 3
Kappa Rush
I donāt know who was working the window at 11a on 8/7 but she was so kind to me as I was very clearly struggling. I hope she has a great day. Give her a raise.
Service: 5
Mrs. Wilson
They have to do something about their chicken. Itās not chicken. ?
Atmosphere: 4
Food: 4
Service: 4
Melinna Becerra
I normally have a great experience coming through this Starbucks. However the customer service I received this evening was awful. The young lady took my order and that was fine but when I got to the window I was treated with disrespect. I had turned around to see why my child was screaming (maybe ten seconds if that even) only to turn back to the window to the girl giving me the most disgusted look, not even greeted with a hello. I said hi and apologized. No response. I showed her my phone to scan my app and let her know I would like to use my stars for my drink and she responded very rude āI didnāt hear youā so I apologized and stated again that I wanted to use my stars. She then gave me my order and immediately walked away. No thank you or bye. Maybe she was having a bad day, I donāt know but thatās not a way to treat customers. I am still going to visit this location just thought I would share as I was a bit disappointed and honestly shocked.
Service: 1
kaci johnson
I have never thought to write an establishment a poor review, but thereās a first time for everything I suppose! The customer āserviceā I received in the drive-thru by a young woman was so asinine that I told her āIāll just go to Scooterās insteadā. I left the drive-thru empty handed, and the only thing that will ever be in my mouth again from Starbucks is a bad taste.
Service: 1
Kim Beyer
Very well kept and clean Starbucks. Got drinks out quickly and
They never make the drinks just right. I prefer the one on 291 & 3rd, always awesome from that one.
Atmosphere: 4
Food: 2
Service: 4
Maggie Murphy
Sam is the best employee, always welcoming, has personally got to know my name. Theyāre my go-to barista when I enter the establishment. Sam truly makes my Starbucks
Atmosphere: 5
Food: 5
Service: 5
Blake S
Usually my go to on my way to work.Great service, staff is always wonderful, good and coffee are always on par.
Atmosphere: 4
Food: 4
Service: 4
avery kingsbury
iām a regular at starbucks and i consistently see the manager sitting in the lobby and doesnāt help when the employees ask for
Atmosphere: 1
Food: 1
Service: 1
Belle Vita
Setting charismatic, positive and friendly. Coffee fresh and hot, ready for you to enjoy.
Usually a good spot for coffee, but today I ordered a venti and it feels like I got a grande instead. My cup has a line that measures 20 oz and even with the whip cream didn't reached the 20 oz line š.
I paid $9 for a drink and it has nothing of what I ordered besides a splash of almond milk. Initially I waited 15 minutes for my drink and it wasnt made and I continuously came up to check for mine.. I sat down and checked for drinks sat down on the counter and didnāt see mine.. I went up 30-40 minutes later to ask and she said she just dumped it with an Attitude because its been sitting for a whileā¦? Although I clearly saw no new drinks for a period. Not only was my ānew drinkā overpriced because I got NOTHING that I asked for in it, it was poor atmosphere and attitude, i was starting to like the convenience of starbucks but I value giving my money to spots that actually care.
Atmosphere: 2
Food: 1
Service: 1
Itās a Starbucks. The drinks are fine, theyāre the same everywhere. Theyāre consistent. The service at this location is terrible, unless youāre in the drive-through. Iāve literally stood at the counter for 10 minutes with multiple service people walking around and no one even says a word to me. And for most of the employees that they still have, they are very unfriendly. The customer service at this location has declined dramatically over the last two years.
Atmosphere: 4
Service: 1
Itās a Starbucks. The drinks are fine, theyāre the same everywhere. Theyāre consistent. The service at this location is terrible, unless youāre in the drive-through. Iāve literally stood at the counter for 10 minutes with multiple service people walking around and no one even says a word to me. And for most of the employees that they still have, they are very unfriendly. The customer service at this location has declined dramatically over the last two years.
Atmosphere: 4
Service: 1
I was very hesitant on a review however for the past early mornings Iāve been getting some different barristas and they havenāt been the best, this used to be my favorite location but some early people donāt act like they want to be there.. I also had two drinks that were made wrong recently too..
Atmosphere: 3
Food: 3
I donāt know who was working the window at 11a on 8/7 but she was so kind to me as I was very clearly struggling. I hope she has a great day. Give her a raise.
Service: 5
They have to do something about their chicken. Itās not chicken. ?
Atmosphere: 4
Food: 4
Service: 4
I normally have a great experience coming through this Starbucks. However the customer service I received this evening was awful. The young lady took my order and that was fine but when I got to the window I was treated with disrespect. I had turned around to see why my child was screaming (maybe ten seconds if that even) only to turn back to the window to the girl giving me the most disgusted look, not even greeted with a hello. I said hi and apologized. No response. I showed her my phone to scan my app and let her know I would like to use my stars for my drink and she responded very rude āI didnāt hear youā so I apologized and stated again that I wanted to use my stars. She then gave me my order and immediately walked away. No thank you or bye. Maybe she was having a bad day, I donāt know but thatās not a way to treat customers. I am still going to visit this location just thought I would share as I was a bit disappointed and honestly shocked.
Service: 1
I have never thought to write an establishment a poor review, but thereās a first time for everything I suppose! The customer āserviceā I received in the drive-thru by a young woman was so asinine that I told her āIāll just go to Scooterās insteadā. I left the drive-thru empty handed, and the only thing that will ever be in my mouth again from Starbucks is a bad taste.
Service: 1
Very well kept and clean Starbucks. Got drinks out quickly and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They never make the drinks just right. I prefer the one on 291 & 3rd, always awesome from that one.
Atmosphere: 4
Food: 2
Service: 4
Sam is the best employee, always welcoming, has personally got to know my name. Theyāre my go-to barista when I enter the establishment. Sam truly makes my Starbucks
Atmosphere: 5
Food: 5
Service: 5
Usually my go to on my way to work.Great service, staff is always wonderful, good and coffee are always on par.
Atmosphere: 4
Food: 4
Service: 4
iām a regular at starbucks and i consistently see the manager sitting in the lobby and doesnāt help when the employees ask for
Atmosphere: 1
Food: 1
Service: 1
Setting charismatic, positive and friendly. Coffee fresh and hot, ready for you to enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
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