Subway
1299 SW Arborwalk Blvd A, Lee's Summit
(816) 623-3303
Recent Reviews
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I had a really bad experience coming here today 10.10.2024 two ladies working .
I had a door dash order none of them bothered to ask or to give me an estimate of wait for the pickup order .
When I asked for the order I was rudely attended by one of the ladies .
She didn’t even apologize for the wait .
When she gave me the order she didn’t even gave me the drink that came in the order .
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I have ever received. After getting home and seeing that my "Philly Cheese Steak Sub" was not toasted and only had meat on it I called. After the first call I was told by the employee that it was my fault and was hung up on. I called back and the call wasn't answered. I called back on a land line. I got the same rude young lady. She refused to give me her name or her manager's name and hung up again after telling me,"Don't ever show your face in here again." Needless to say I will not go back. Sadly the sandwich was for my elderly mother. Shame on that employee. I have also sent a complaint to corporate!
Food: 1
Service: 1
Horrible service even for subway. Went in 15 minutes before close, did not want to serve me or another customer who came in because they closed soon, couldn’t toast our sandwiches because everything was turned off. If you’re not serving customers, you should be closed then. One girl was EXTREMELY rude, sounded like her name was Madeline? She shouldn’t be in service if she’s incapable.
When I went here it was super nice and new nice food nice customer service it was a good day whats with these other reviews bro
Atmosphere: 5
Food: 5
Service: 5
Sorry, I gave subway another chance. Sandwich was made wrong, I was given the wrong instructions for a new sandwich/refund. It’s too bad they don’t want to take accountability and correct their error.
Food: 1
Service: 2
Even for Subway this is exceptionally bad. The lady behind the counter seethes with anger and annoyance. I can tell shes thinking, "prison was better than this". Its more than a little unsettling,
Atmosphere: 1
Food: 1
Service: 1
This subway is far from good. The service is non existent and rude. I've worked at a subway before, we charge 0.40 for a large water since we're only charging for the cup. Lady tried to charge 3.49 for a large soda and refused to listen when i tried to correct her for a water.Also their churros should be pre thawed, not still frozen in the middle of the day.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 6 inch and got charged for a footlong. Also they had no tomatoes and all and veggies looked old.
Atmosphere: 1
Food: 1
Service: 1
Was terrible! Paid $15 for a sandwich that tasted like it wasn't worth the $5 they used to be.
Atmosphere: 1
Food: 1
Service: 1
They're always out of something I want - meatballs, tuna, Italian herb and cheese bread, triple chocolate cookies... Not very clean: tables and soda fountain aren't wiped down, straws/lids are poorly stocked.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
It makes no sense to not notice customers that are walking right through the door when you too busy chatting in the kitchen. Change your business hours if you not ready to serve customers. This is totally unacceptable and a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Worst experience I ever had the manager they said she was threw my sandwich on the floor only cuz the meat ball warmer was broke so they had to heat them up when I sat down they were still cold as hell all I asked was to heat it back up and she got mad snatched my sandwich and threw it all over the floor behind her ..Couple of work guys just walked up to me and Said she must be having a bad day cuz she treated them with the same attitude never go there again and will tell all my friends to go to a diffrent one..
Food: 1
Service: 1
this employee has ignored us the entire time her name is steph and has horrible customer service. whenever we were ready she just stood there and stared at us until we spoke. i do not believe i should be treated this way while trying to enjoy my subway. thank you
Atmosphere: 1
Food: 1
Service: 1
I ordered a meatball sub, black olives, American and parmesan cheese, toasted. When I got home I found a rock hard sandwich with no American cheese. They toasted it so long its burnt. Why wouldn't they remake it at that point? Also double check the ticket to be sure its made correctly. My dogs would give them 5 stars though, since they were the one to eat it. $10 sandwich for them.
Atmosphere: 3
Food: 1
Service: 1
I like subway but this one is not worth it. You ask for a light amount of mayo and they drown your sandwich. You will also find all of your toppings to be on the outside of your sandwich. I always get the same thing but this subway is the only one that has this much trouble with making my food.
Atmosphere: 3
Food: 2
Service: 1
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