nobody working wants to be there and then they act like its your fault lol. insanely rude and food was bad too
Atmosphere: 1
Food: 1
Service: 1
Angelus1182
No care attitude.
Atmosphere: 1
Lynn
I love taco bell but every single order I make is missing my sauces
Atmosphere: 5
Food: 3
Service: 3
Cosima Gray
THE BIGGG GIRL IN THE WINDOW AT NIGHT IS RUDE AND DOESN’T SEEM TO CARE ABOUT CUSTOMERS I ASKED HER TO PLEASE MAKE SURE THERE WAS NO SOUR CREAM I HAVE ALLERGY THERE WAS SOUR CREAM I AM ALLERGIC TO DAIRY!
Atmosphere: 1
Food: 1
Service: 1
Joe Keller
slow workers and food is trash nothing made right
Dumorrgon Sullivan
I love tacos ball is good
Andrew Bartholomew
This location has a serious attitude problem. The staff are consistently rude and make customers feel like an inconvenience for simply ordering food. The effort level is just as poor, items are often sloppily assembled and carelessly thrown together.
More often than not, they’ll shove the food out the window without saying a single word. Even when you say, “Thank you, have a good night,” there’s no acknowledgment. After many visits, it’s clear this isn’t just a one-off experience.. the poor attitude seems to be a culture issue that starts with management.
I don’t have high expectations for fast food, but after a long pattern of bad experiences here, I felt it was worth sharing.
Food: 3
Service: 1
Greg noway
Got order wrong, asked twice for cantina bowl to be fresco style. Was not. Asked and charged for extra chicken and pico. Didn't look it. Dam, have to check everything.
Atmosphere: 3
Food: 3
Service: 5
Raedell Shinn
Please get better help! The manager there is crazy she went off on me and refuse to serve me because I got irritated having to repeat my order 3 times. That is horrible customer service and she would not give me her name so I can report her. T B on Chapman road at 5:25 pm This Monday 10/13/25.
M. MAE KLOEPPEL
It was Great had Good Service and the Food was Good but it was a tad Messy
DON’T GO HERE, THEY WILL MESS UP YOUR ORDER AND NOT REFUND OR FIX IT.
Atmosphere: 1
Food: 1
Service: 1
Dylan Witt
DO NOT GO HERE, RUDE STAFF, SLOW DRIVE THRU, AND THEY WILL GET YOUR ORDER WRONG. MANAGEMENT IS SPECIAL NEEDS!
Atmosphere: 1
Food: 1
Service: 1
John Ferwalt
Went there and got my food but when I got home found out they didn't give me something that I ordered
Kyle Czuczejko
All by ourselves
Atmosphere: 1
Food: 4
Service: 1
Carissa Day
The entire drive thru experience took about 20 minutes when I was the only car in line. Firstly I do wanna say that my food was good, it was the service that was bad and the employees didn’t seem to know their own policies. I ordered the new refresca freeze in a size large but the employee gave me a small. Since I was charged for a large I asked for the large but she told me that because it’s a new flavor she can’t give me a large. She then said that her manager got upset with her for giving another customer a large previously. But my question is why are they charging people for a large when they are only giving people smalls? I’ve never had a problem with getting a large freeze before so I was super confused. I do think these employees were new and we’re just misinformed but the management should know that they need better training and not charging customers incorrectly.
nobody working wants to be there and then they act like its your fault lol. insanely rude and food was bad too
Atmosphere: 1
Food: 1
Service: 1
No care attitude.
Atmosphere: 1
I love taco bell but every single order I make is missing my sauces
Atmosphere: 5
Food: 3
Service: 3
THE BIGGG GIRL IN THE WINDOW AT NIGHT IS RUDE AND DOESN’T SEEM TO CARE ABOUT CUSTOMERS I ASKED HER TO PLEASE MAKE SURE THERE WAS NO SOUR CREAM I HAVE ALLERGY THERE WAS SOUR CREAM I AM ALLERGIC TO DAIRY!
Atmosphere: 1
Food: 1
Service: 1
slow workers and food is trash nothing made right
I love tacos ball is good
This location has a serious attitude problem. The staff are consistently rude and make customers feel like an inconvenience for simply ordering food. The effort level is just as poor, items are often sloppily assembled and carelessly thrown together.
More often than not, they’ll shove the food out the window without saying a single word. Even when you say, “Thank you, have a good night,” there’s no acknowledgment. After many visits, it’s clear this isn’t just a one-off experience.. the poor attitude seems to be a culture issue that starts with management.
I don’t have high expectations for fast food, but after a long pattern of bad experiences here, I felt it was worth sharing.
Food: 3
Service: 1
Got order wrong, asked twice for cantina bowl to be fresco style. Was not. Asked and charged for extra chicken and pico. Didn't look it.
Dam, have to check everything.
Atmosphere: 3
Food: 3
Service: 5
Please get better help! The manager there is crazy she went off on me and refuse to serve me because I got irritated having to repeat my order 3 times. That is horrible customer service and she would not give me her name so I can report her. T B on Chapman road at 5:25 pm This Monday 10/13/25.
It was Great had Good Service and the Food was Good but it was a tad Messy
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
DON’T GO HERE, THEY WILL MESS UP YOUR ORDER AND NOT REFUND OR FIX IT.
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE, RUDE STAFF, SLOW DRIVE THRU, AND THEY WILL GET YOUR ORDER WRONG. MANAGEMENT IS SPECIAL NEEDS!
Atmosphere: 1
Food: 1
Service: 1
Went there and got my food but when I got home found out they didn't give me something that I ordered
All by ourselves
Atmosphere: 1
Food: 4
Service: 1
The entire drive thru experience took about 20 minutes when I was the only car in line. Firstly I do wanna say that my food was good, it was the service that was bad and the employees didn’t seem to know their own policies. I ordered the new refresca freeze in a size large but the employee gave me a small. Since I was charged for a large I asked for the large but she told me that because it’s a new flavor she can’t give me a large. She then said that her manager got upset with her for giving another customer a large previously. But my question is why are they charging people for a large when they are only giving people smalls? I’ve never had a problem with getting a large freeze before so I was super confused. I do think these employees were new and we’re just misinformed but the management should know that they need better training and not charging customers incorrectly.
Atmosphere: 5
Food: 5
Service: 1
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