Whataburger

1460 NE Douglas St, Lee's Summit
(816) 287-5115

Recent Reviews

Sort by
elidet moreno

They didn’t have anything on the menu and didn’t know how to make anything on the menu. Was very terrible service

Khristian Moore

The service is terrible we sat in line for 45 minutes without getting our order taken, when we got to the window they was very rude. And when we asked for a shake they said they don’t know how to make it

Atmosphere: 1

Food: 1

Service: 1

Vernon Chaney

Fries cold as ice

Atmosphere: 4

Food: 4

Service: 5

Arika Meyer

Workers were more concerned with telling a story than getting food. Didn't get my fries..a fork for biscuits and gravy.. and napkins. Doors were locked.. lady was not nice at all when I tried to come back thru to get my items.

Atmosphere: 1

Food: 2

Service: 1

mark bergman

Great service. Friendly staff. Smiling faces. I love going here. My order is correct every time and taste great. I love the juicey burgers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Whataburger Box, Bacon Burger, Avocado, Strawberry, Whataburger with Onion Rings, Medium Fries

Renada Farris

My order was to perfection hot and fresh (yummy)!!! The service was very very good employees was very helpful and nice job well done. I'll most definitely be a returning customer keep up the good work☺️

Miriam Blau

I ordered a chocolate shake because at the other locations they are good but this one was completely melted gross and more vanilla than chocolate

Food: 1

Michael Hutton

I at Whataburger after the lunch rush was over. There was myself and one other person in the restaurant. The service was slow, food was not very good to the point that I didn't finish my burger. I had ordered a complimentary cold coffee, offered to Veterans which never came, even though I asked twice for it. I let that go and overall left unsatisfied.

The Jackmans

Love whataburger. But they messed up the order twice. Then got home only to realized it was still not right. Not complicated things either, first they forgot a drink we had to wait for in the kids meal. Then they brought a large drink for a small child. Which I wasn’t going to worry about only to realize we were missing fries. So we went back in again. Then left and driving away and noticed they added cheese to the children’s hamburger after we asked for it dry and plain. He can’t have cheese. Ended up not worth trying again. Just super bummed. I’m sure just an off day but be sure to check all your items before you leave. Make sure you get everything you paid for.

mike toigo

Ice cold and old tasting french fries by the time I got into the car. Onion rings were good and warm. Burger was good but needed ketchup!

Out of several soda flavors and Dr. Pepper was out of syrup. Saw a young tween slip and fall on the tile. Mgt did a good job of handling the report. When I got my soda the reason the kid slipped was the carpet mat is wet. Felt my foot slipping after filling up soda and taking it to the car. Nice to see they give workers breaks. Had to ask for ketchup for our to go order that was an inside order.

Cartman

Would have been 5 stars but the seating is weird. I don't know if it's the seat is really low or the table is really high but I feel like I am a kid sitting at the adults table.

Elena Degler

The tables were all dirty, and the area by the soda machine was inexcusably dirty. I love whataburger, but there was no one here so there was no reason for it to be this dirty. I enjoy this location but I came back after 6 months and the restaurant was not this gross before.

Carrie Romine Howell

It was a pain to order unless you use unless you used your app. Ugh.

Atmosphere: 4

Food: 5

Service: 4

David Durham

Just like being in Texas!! The food is great. Consistent quality, friendly helpful service all around good experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Double Whataburger with Cheese Combo or Number 2 with Cheese, French Fries

Rudolph Bledsoe

Extremely rude and dismissive when ordering what I've ordered for months just because she wasn't familiar with it. And the onion rings were almost black... Liked they had been cooked in bad oil. Oh, they were. Not a great experience and my dog threw up his meal, leading me to believe they tampered with it. Worst experience ever.

Atmosphere: 1

Food: 1

Service: 1

Loading...