Whataburger
1460 NE Douglas St, Lee's Summit
(816) 287-5115
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I at Whataburger after the lunch rush was over. There was myself and one other person in the restaurant. The service was slow, food was not very good to the point that I didn't finish my burger. I had ordered a complimentary cold coffee, offered to Veterans which never came, even though I asked twice for it. I let that go and overall left unsatisfied.
Love whataburger. But they messed up the order twice. Then got home only to realized it was still not right. Not complicated things either, first they forgot a drink we had to wait for in the kids meal. Then they brought a large drink for a small child. Which I wasn’t going to worry about only to realize we were missing fries. So we went back in again. Then left and driving away and noticed they added cheese to the children’s hamburger after we asked for it dry and plain. He can’t have cheese. Ended up not worth trying again. Just super bummed. I’m sure just an off day but be sure to check all your items before you leave. Make sure you get everything you paid for.
Ice cold and old tasting french fries by the time I got into the car. Onion rings were good and warm. Burger was good but needed ketchup!
Out of several soda flavors and Dr. Pepper was out of syrup. Saw a young tween slip and fall on the tile. Mgt did a good job of handling the report. When I got my soda the reason the kid slipped was the carpet mat is wet. Felt my foot slipping after filling up soda and taking it to the car. Nice to see they give workers breaks. Had to ask for ketchup for our to go order that was an inside order.
Would have been 5 stars but the seating is weird. I don't know if it's the seat is really low or the table is really high but I feel like I am a kid sitting at the adults table.
The tables were all dirty, and the area by the soda machine was inexcusably dirty. I love whataburger, but there was no one here so there was no reason for it to be this dirty. I enjoy this location but I came back after 6 months and the restaurant was not this gross before.
It was a pain to order unless you use unless you used your app. Ugh.
Atmosphere: 4
Food: 5
Service: 4
Just like being in Texas!! The food is great. Consistent quality, friendly helpful service all around good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Double Whataburger with Cheese Combo or Number 2 with Cheese, French Fries
Extremely rude and dismissive when ordering what I've ordered for months just because she wasn't familiar with it. And the onion rings were almost black... Liked they had been cooked in bad oil. Oh, they were. Not a great experience and my dog threw up his meal, leading me to believe they tampered with it. Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Whataburger I’ve been too . They started off good but have significantly declined . My fries have never been fresh , last week my fries were wayyyy too salty & the wait is always terrible whether there are people in line or not. My drink was okay . Burger isnt always hot & the bun in sometimes dry/hard . This whataburger is so inconsistent! I do not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered 30 minutes ahead, waited 20 minutes after I arrived for curbside service for cold food possibly the worst Whataburger I’ve EVER been to 73 dollars worth of food basically inedible! Employee basically threw the food thru my window almost dumping the food and drinks on me! Not the food quality or service I’ve come to expect from Whataburger!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Sandwich, Double Cheeseburger, The Double Whataburger with Cheese Combo or Number 2 with Cheese, French Fries, Triple Cheeseburger
Restaurantji Recommends
This place started out great, but has declined to the point it's not worth going to. They just got my order wrong, again. Oddly, the charge was correct (for double burgers) but I guess counting the patties was too tough. Good help is just hard to find these days. Sad.
Atmosphere: 1
Food: 2
Service: 1
Ordered 3 orders of the chicken strips. They were so hard as well as really small ( not the price) not fit to eat. 2nd time and last I will go to whatabuger on 150 hwy.
Food: 1
Service: 5
We have found we enjoy the grilled chicken, it's nice having a later in the night option for a quick bite, tasty onion rings!
Food: 5
Service: 5
Recommended dishes: Sandwich, Onion Rings
Very good every time
Atmosphere: 5
Food: 5
Service: 5
Nothing better need a little bit of green chili on it that makes a burger. As for the atmosphere I use drive up
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: The Double Whataburger with Cheese Combo or Number 2 with Cheese
Loading...