To “SPECIFICALLY” the Jimmy John's LOCATED AT - 1910 Victory Dr, Liberty, MO 64068 I wanted to take a moment to give a huge shout-out to the incredible team at this Liberty location! I stop by often, especially for my evening lunch break right before closing, and the speed, quality, and friendliness are consistently top-tier. Specifically, I need to recognize Morgan, Ariana, and Lauren. Every time I'm in, they make the experience fantastic. Even when they're cleaning up at the end of the night, the place is beautifully kept, and its cleanliness is amazing all the time. They still make me the most fresh, awesome sandwich without any complaint. They are truly amazing hard working friendly ans especially positive ladies! Five stars!
Atmosphere: 5
Food: 5
Service: 5
Liz Jordan
Worst customer service I’ve ever experienced. The manager is HORRIBLE!!! SO RUDE!!!!! We placed a $200+ order for a big work lunch, you would think the manager would be more understanding and friendly. She should be let go asap for her attitude.
Atmosphere: 2
Food: 1
Service: 1
Rachel Berry
Very skimpy sandwiches, no dijan, and chairs stacked on all the tables on a Saturday at noon indicates the restaurant doesn't plan to stay in business much longer. Very sad. Won't be back unless I hear the sandwiches are back to normal .
Atmosphere: 1
Food: 1
Service: 5
Cassie Flowers
Not a fan of who seems to bethe manager. Have had a few issues with the app not sending in my order but taking money out of my account. Even after showing her I have paid she has given me attitude. And I’m 99% she told the worker to make my sandwich with old bread. Went in today after not going for a while and it was the same vibe. I didn’t pay in the app so when I got there and told the guy at the counter i had a pickup order and tried to pay he just stared at me with annoyance then told me to go wait THEN had the audacity to call me out in a lobby full of people asking me to pay for my food.
Atmosphere: 1
Service: 1
Travis Rabich
Always great staff and food
Atmosphere: 5
Food: 5
Service: 5
nancy fletcher
Jimmy John’s is ALWAYS good. The bread, meat, cheese, etc are fresh!! That is always our go to fast food place!!
Atmosphere: 5
Food: 5
Service: 5
Jared Siebert
Paid $40 for 2 regular meals. Workers were rude. Sandwiches were poorly put together.
Susan H
This small Jimmy John is in a tiny strip mall with other restaurants right by it. It has no drive thru. It is a congested area with very little parking and much of that is reserved for other businesses. There is not much of a dining area I side so I got my meal to go. The person who took my order was not rude per se but also not friendly by any means. It was just a blah experience and not worth the hassle of having to find parking and go inside.
Atmosphere: 2
Food: 3
Service: 2
Leslie Jones
Delicious sandwiches served quickly by professional staff members.
Atmosphere: 5
Food: 5
Service: 5
Richard Horn
Food is always good, order is always correct, and service is always great! Keep up the good work!
$60 worth of food and the only request was no tomato and you couldn't even get that right. 1 star for this place
Atmosphere: 1
Food: 1
Service: 1
Christina Mulder
The food is good But the delivery service sucks because when you tell them to bring change they don't have enough for you so I don't know if I'll order from them for awhile again
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Turkey Tom
Katerina Hubbard
This is my third time getting a sandwich from this location on hard, burned, stale bread. I’m beyond frustrated and disappointed!
Atmosphere: 3
Food: 1
Service: 3
Hannah Pruett
Absolutely awful experience. Ordered 4 sandwiches over 2 hours ago from this location. Called to check on my order and they said they didn't receive, despite my order confirmation and card being charged. Gave them order AGAIN. Waited another hour. Called to check, and they want $60 again. Spoke to General Manager Morgan, who said that I have to pay again, she doesn't care if I ever come back, and that I was rude. Disputing charges with my bank and I will tell everyone I know to never return.
Atmosphere: 1
Food: 1
Service: 1
Ulisses Menjivar
Clean location, good, fast service, food was great. Jimmy John’s always hits the spot.
To “SPECIFICALLY” the Jimmy John's LOCATED AT - 1910 Victory Dr, Liberty, MO 64068 I wanted to take a moment to give a huge shout-out to the incredible team at this Liberty location! I stop by often, especially for my evening lunch break right before closing, and the speed, quality, and friendliness are consistently top-tier. Specifically, I need to recognize Morgan, Ariana, and Lauren. Every time I'm in, they make the experience fantastic. Even when they're cleaning up at the end of the night, the place is beautifully kept, and its cleanliness is amazing all the time. They still make me the most fresh, awesome sandwich without any complaint. They are truly amazing hard working friendly ans especially positive ladies! Five stars!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service I’ve ever experienced. The manager is HORRIBLE!!! SO RUDE!!!!! We placed a $200+ order for a big work lunch, you would think the manager would be more understanding and friendly. She should be let go asap for her attitude.
Atmosphere: 2
Food: 1
Service: 1
Very skimpy sandwiches, no dijan, and chairs stacked on all the tables on a Saturday at noon indicates the restaurant doesn't plan to stay in business much longer. Very sad. Won't be back unless I hear the sandwiches are back to normal .
Atmosphere: 1
Food: 1
Service: 5
Not a fan of who seems to bethe manager. Have had a few issues with the app not sending in my order but taking money out of my account. Even after showing her I have paid she has given me attitude. And I’m 99% she told the worker to make my sandwich with old bread.
Went in today after not going for a while and it was the same vibe. I didn’t pay in the app so when I got there and told the guy at the counter i had a pickup order and tried to pay he just stared at me with annoyance then told me to go wait THEN had the audacity to call me out in a lobby full of people asking me to pay for my food.
Atmosphere: 1
Service: 1
Always great staff and food
Atmosphere: 5
Food: 5
Service: 5
Jimmy John’s is ALWAYS good. The bread, meat, cheese, etc are fresh!! That is always our go to fast food place!!
Atmosphere: 5
Food: 5
Service: 5
Paid $40 for 2 regular meals. Workers were rude. Sandwiches were poorly put together.
This small Jimmy John is in a tiny strip mall with other restaurants right by it. It has no drive thru. It is a congested area with very little parking and much of that is reserved for other businesses. There is not much of a dining area I side so I got my meal to go. The person who took my order was not rude per se but also not friendly by any means. It was just a blah experience and not worth the hassle of having to find parking and go inside.
Atmosphere: 2
Food: 3
Service: 2
Delicious sandwiches served quickly by professional staff members.
Atmosphere: 5
Food: 5
Service: 5
Food is always good, order is always correct, and service is always great! Keep up the good work!
Food: 5
Service: 5
Restaurantji Recommends
$60 worth of food and the only request was no tomato and you couldn't even get that right. 1 star for this place
Atmosphere: 1
Food: 1
Service: 1
The food is good But the delivery service sucks because when you tell them to bring change they don't have enough for you so I don't know if I'll order from them for awhile again
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Turkey Tom
This is my third time getting a sandwich from this location on hard, burned, stale bread. I’m beyond frustrated and disappointed!
Atmosphere: 3
Food: 1
Service: 3
Absolutely awful experience. Ordered 4 sandwiches over 2 hours ago from this location. Called to check on my order and they said they didn't receive, despite my order confirmation and card being charged. Gave them order AGAIN. Waited another hour. Called to check, and they want $60 again. Spoke to General Manager Morgan, who said that I have to pay again, she doesn't care if I ever come back, and that I was rude. Disputing charges with my bank and I will tell everyone I know to never return.
Atmosphere: 1
Food: 1
Service: 1
Clean location, good, fast service, food was great. Jimmy John’s always hits the spot.
Atmosphere: 5
Food: 5
Service: 5
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