I have ordered pickup from this location every Friday night for over a year as it’s the only pizza my toddler daughters will eat. The service is always fast and reliable, and Cassie goes above and beyond to make people happy. I really appreciate their small town customer service.
Atmosphere: 5
Food: 5
Service: 5
Danielle Fountain
I like this Pizza Hut in Liberty but my pizza wasn't right so I just haven't been back I don't have a lot of money
Atmosphere: 5
Food: 1
Service: 5
Peyton Gardner
Placed an order at 4, accidentally put carry out instead of delivery, called at 4:31, lady answer the phone super nice said she can fixed the problem and I should get my food in 20 minutes. At 5 I still hadn’t gotten it so I called, a different lady answers the phone and transferred me to the store. No response for over 30 minutes. Called multiple times and no response from anyone. And I still haven’t gotten my food or refund. Extremely disappointing and frustrating.
Food: 4
Service: 1
Heath Ferguson
THIEFS…….. Ordered $121.33 worth of pizza for 6 people after a soccer game June 20th 2025. Never received our pizza. Pizza Hut said our pizza was delivered but the hotel we stayed in pulled camera footage and a delivery wasn’t made that night. Cassie the manager was nice the next day and informed me her boss said I would be getting a refund. Here we are going on a month without a refund or so much as a call. 0 stars for these thief’s.
Miss Do It All
I have ordered from here a few times and everytime Cassie is working my order is made exactly the way I want it. Cassie goes above and beyond for her customers. She has a very good personality and customer service skills. Thank you for going above and beyond Cassie it really means a lot!!
Atmosphere: 5
Food: 5
Service: 5
Jeff Wright
Was quoted 12.99 for a pizza special; when I got there to pick it up the girl said it was 19.99. I asked why it was so much more and she said that was what it rings up on their computer. I asked her why there was 7.00 tax on 12.99 ; her reply was it just rings up that’s what it is. So I just said then I’ll pass.
Atmosphere: 1
Service: 1
Redd Tiger
They should really read the tickets and not just make what they want on a pizza
Atmosphere: 3
Food: 2
Service: 2
Kim Humphrey
Everything was really good.
Recommended dishes: Pepperoni Pizza, Breadsticks
Jesse M.
Just ordered delivery from this location and it sadly disappointed us from the usual Pizza Hut standard. Our bread sticks were burnt and can’t believe they let them leave the store this way. The pizzas were not even cut. We had to cut them ourselves. Taste: We’ve had better frozen pizzas, they pizzas tasted as if they hadn’t been cooked all they thru, they were still very doughy and zero crisp. The breadsticks weren’t edible! Terrible and do not recommend.
Placed an order online. I was given a delivery time ETA of 6:27 p.m. I waited 40 minutes past the estimated delivery time before calling. I waited on hold for a bit before the call was answered. I told them I was calling about my delivery. They then put me on hold again. I waited for about 25 minutes on hold before I drove up to this place. Inside the lobby were several other people who were waiting as well. When I got to the register, the manager was already there and I told her that I had put in my delivery order and had an estimated delivery of one hour and 10 minutes ago. I then told her that I had been on the phone on hold for 40 minutes now as well. She said sorry, then canceled my order. I didn't even ask her to cancel the order; she gave me no estimate of the time that I may have to wait further. She just canceled it without any further conversation. Don't order here.
Atmosphere: 1
Food: 1
Service: 1
Andrew hicks
If I could give zero stars, I would. It's been over 2.5 hours since I put in my order and when I call to check on it, it sends me to some call center overseas.. I can't cancel my order, I can't talk to anyone at the store, this is predatory. If you have kids, have a back up plan for dinner if you order from here. Absolute horrible business.
Atmosphere: 1
Food: 1
Service: 1
Stacey Lafferty
It showed my pizza getting made but it never came tried to call to see what’s going on but put on hold for a hour never got my pizza and charged me for the pizzas and tip. Tried to call again still sending to some call center that has to call the store for me so confusing will never order pizza again from them
Lane Schartz
I order large orders from this location for work and never have any issues. I also needed to track down a receipt from weeks previous and Mary was able to help me out!
I have ordered pickup from this location every Friday night for over a year as it’s the only pizza my toddler daughters will eat. The service is always fast and reliable, and Cassie goes above and beyond to make people happy. I really appreciate their small town customer service.
Atmosphere: 5
Food: 5
Service: 5
I like this Pizza Hut in Liberty but my pizza wasn't right so I just haven't been back I don't have a lot of money
Atmosphere: 5
Food: 1
Service: 5
Placed an order at 4, accidentally put carry out instead of delivery, called at 4:31, lady answer the phone super nice said she can fixed the problem and I should get my food in 20 minutes. At 5 I still hadn’t gotten it so I called, a different lady answers the phone and transferred me to the store. No response for over 30 minutes. Called multiple times and no response from anyone. And I still haven’t gotten my food or refund. Extremely disappointing and frustrating.
Food: 4
Service: 1
THIEFS…….. Ordered $121.33 worth of pizza for 6 people after a soccer game June 20th 2025. Never received our pizza. Pizza Hut said our pizza was delivered but the hotel we stayed in pulled camera footage and a delivery wasn’t made that night. Cassie the manager was nice the next day and informed me her boss said I would be getting a refund. Here we are going on a month without a refund or so much as a call. 0 stars for these thief’s.
I have ordered from here a few times and everytime Cassie is working my order is made exactly the way I want it. Cassie goes above and beyond for her customers. She has a very good personality and customer service skills. Thank you for going above and beyond Cassie it really means a lot!!
Atmosphere: 5
Food: 5
Service: 5
Was quoted 12.99 for a pizza special; when I got there to pick it up the girl said it was 19.99. I asked why it was so much more and she said that was what it rings up on their computer. I asked her why there was 7.00 tax on 12.99 ; her reply was it just rings up that’s what it is. So I just said then I’ll pass.
Atmosphere: 1
Service: 1
They should really read the tickets and not just make what they want on a pizza
Atmosphere: 3
Food: 2
Service: 2
Everything was really good.
Recommended dishes: Pepperoni Pizza, Breadsticks
Just ordered delivery from this location and it sadly disappointed us from the usual Pizza Hut standard. Our bread sticks were burnt and can’t believe they let them leave the store this way. The pizzas were not even cut. We had to cut them ourselves. Taste: We’ve had better frozen pizzas, they pizzas tasted as if they hadn’t been cooked all they thru, they were still very doughy and zero crisp. The breadsticks weren’t edible! Terrible and do not recommend.
Food: 1
Food was very horrible the manager was rude
Restaurantji Recommends
Good stuff. Pizza was just what we ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza
Placed an order online. I was given a delivery time ETA of 6:27 p.m. I waited 40 minutes past the estimated delivery time before calling. I waited on hold for a bit before the call was answered. I told them I was calling about my delivery. They then put me on hold again. I waited for about 25 minutes on hold before I drove up to this place. Inside the lobby were several other people who were waiting as well. When I got to the register, the manager was already there and I told her that I had put in my delivery order and had an estimated delivery of one hour and 10 minutes ago. I then told her that I had been on the phone on hold for 40 minutes now as well. She said sorry, then canceled my order. I didn't even ask her to cancel the order; she gave me no estimate of the time that I may have to wait further. She just canceled it without any further conversation. Don't order here.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, I would. It's been over 2.5 hours since I put in my order and when I call to check on it, it sends me to some call center overseas.. I can't cancel my order, I can't talk to anyone at the store, this is predatory. If you have kids, have a back up plan for dinner if you order from here. Absolute horrible business.
Atmosphere: 1
Food: 1
Service: 1
It showed my pizza getting made but it never came tried to call to see what’s going on but put on hold for a hour never got my pizza and charged me for the pizzas and tip. Tried to call again still sending to some call center that has to call the store for me so confusing will never order pizza again from them
I order large orders from this location for work and never have any issues. I also needed to track down a receipt from weeks previous and Mary was able to help me out!
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