Fist I order a large cheese tots extra cheese, I get a lage tots with a single pice of cheese like what. I just ordered a double smash burger with ketchup and mustard only a small shake and a large dr.pepper, my burger ends up having pickles and onions with some sort of orange sauce, my small shake was a large and I got a medium dr.pepper they fixed the shake and drink after 15 minutes but I didn't check my burger till I got home so now I'm home with someone else's burger and down 30 bucks. They need a new crew because this is not customer service.
Atmosphere: 1
Food: 1
Service: 1
John Lufholm
I've had my order wrong so many times that have finally given up today and I don't feel like hitting the button and waiting for it to be fixed anymore 🤣. It is wrong every time I get a cheeseburger of any kind and without fail wrong again today. So I have given up fixing it and just plan to update or add a new 1 star for every time I order and my food is wrong. 😉 i have zero hope this will get fixed or it would have been by now from how many times I've sent food back.
Food: 3
Service: 1
Evan Smith
In my opinion maybe a tiny overpriced but not much of an issue, I love their breakfast and would easily down a toaster sandwich!
Atmosphere: 4
Food: 4
Service: 4
Rachel
This place is trash. Every time we order its always cold and hard. Tastes like old grease doesn't matter what time of day it is they're always nasty. Done with this place unfortunately
Atmosphere: 3
Food: 1
Service: 3
weldon hill
Quick service and tasty food
makayla thomas
amazing people here
Atmosphere: 5
Food: 5
Service: 5
Charlene Lee
The only reason I went was for cherry slushie
Food: 1
Service: 1
Bailey Griffin
We ordered medium tots, mozzarella sticks, and two cherry limeades. I’m not sure what it was about our order, but we watched multiple other cars come and go with their order while we waited. When our food did come out, it was cold. We asked them to remake it, and the wait only continued. Big bummer. We finally left with hot food after 45 minutes.
Atmosphere: 2
Food: 1
Service: 1
Claire Darrah
Every single time we order, something is missing or just completely wrong. Not sure if Staff is lazy, poorly trained, or can’t read. Was fine until a few months ago.
Food: 3
Service: 1
Jayde Forest Wade
This place mistreats doordashers - they ignore us and the food just sits there. Ask them once again for an update on the order and they hadn't even gotten it checked in as if I wasn't even there - I had already spoken with them. Handfuls of customers coming and going. If you doordash, you might want to be prepared to be taken care of business once the parking lot is empty. Make sure you let the customers know its NOT our fault that doordash comes LAST. We get penalized for this - NOT restaurant staff - so they don't really care.
Something has changed with this Sonic... For the better! Orders are no longer incorrect, cold, or just poor quality. Whatever changed, thank you!!
Food: 5
Service: 5
jolleen Mathews
The fact that you changed the quarter pound double cheeseburger to a junior double cheeseburger but left it the same price as the quarter pound double cheeseburger was, is frustrating. So I will not be purchasing again. Don't let NEW fool you. But when I came and got the BOGO footlongs the picture below was how we received it. Now that doesn't bother me as much because honestly it tastes the same, I found it comical. But thanks for being the last choice when we are in a pinch!
Food: 2
Service: 4
Tammy Weatherby
Update 2 Ordered a breakfast burrito with tots and my husband ordered a smash burger with tots. We only received 2 napkins, it is like they forgot how greasy their food is despite the grease soaked bag they handed us. There was also no salsa/picante sauce, so we had to call them back up to ask for some. I also tried ordering a Paradise sunset drink because I saw the sign advertising the drink out front. The guy said that is an old drink and they don't know what's in it. I later looked up online and saw that Sonic had recently added it to their permanent menu, maybe they should know how to make what they are advertising. Just a disappointing trip. Update Ordered a double cheeseburger and onion rings. The onion rings are delicious!
Ordered some supersonic breakfast burritos to go with my hubby and I think they've gotten smaller. Everything was great except the size.
Atmosphere: 5
Food: 3
Service: 3
Kevin Plummer
Ordered 2 drinks from the app and checked in as soon as we arrived. After 13 minutes I asked the girl walking by what was taking so long for 2 drinks. She asked the name on the order and what we ordered. She then walked in, grabbed our drinks (which were already made) and then brought them out. We counted 5 vehicles that came in after us and left before we got our drinks.
Service: 3
Cathy Ann Brown
I 💕 Thursday nights !! All medium slushies are only 79 cents... Pair it with a corn dog and listen to a Royals game. Makes for a good night.
Fist I order a large cheese tots extra cheese, I get a lage tots with a single pice of cheese like what. I just ordered a double smash burger with ketchup and mustard only a small shake and a large dr.pepper, my burger ends up having pickles and onions with some sort of orange sauce, my small shake was a large and I got a medium dr.pepper they fixed the shake and drink after 15 minutes but I didn't check my burger till I got home so now I'm home with someone else's burger and down 30 bucks. They need a new crew because this is not customer service.
Atmosphere: 1
Food: 1
Service: 1
I've had my order wrong so many times that have finally given up today and I don't feel like hitting the button and waiting for it to be fixed anymore 🤣. It is wrong every time I get a cheeseburger of any kind and without fail wrong again today. So I have given up fixing it and just plan to update or add a new 1 star for every time I order and my food is wrong. 😉 i have zero hope this will get fixed or it would have been by now from how many times I've sent food back.
Food: 3
Service: 1
In my opinion maybe a tiny overpriced but not much of an issue, I love their breakfast and would easily down a toaster sandwich!
Atmosphere: 4
Food: 4
Service: 4
This place is trash. Every time we order its always cold and hard. Tastes like old grease doesn't matter what time of day it is they're always nasty. Done with this place unfortunately
Atmosphere: 3
Food: 1
Service: 3
Quick service and tasty food
amazing people here
Atmosphere: 5
Food: 5
Service: 5
The only reason I went was for cherry slushie
Food: 1
Service: 1
We ordered medium tots, mozzarella sticks, and two cherry limeades. I’m not sure what it was about our order, but we watched multiple other cars come and go with their order while we waited. When our food did come out, it was cold. We asked them to remake it, and the wait only continued. Big bummer.
We finally left with hot food after 45 minutes.
Atmosphere: 2
Food: 1
Service: 1
Every single time we order, something is missing or just completely wrong. Not sure if Staff is lazy, poorly trained, or can’t read. Was fine until a few months ago.
Food: 3
Service: 1
This place mistreats doordashers - they ignore us and the food just sits there. Ask them once again for an update on the order and they hadn't even gotten it checked in as if I wasn't even there - I had already spoken with them. Handfuls of customers coming and going. If you doordash, you might want to be prepared to be taken care of business once the parking lot is empty. Make sure you let the customers know its NOT our fault that doordash comes LAST. We get penalized for this - NOT restaurant staff - so they don't really care.
Restaurantji Recommends
Something has changed with this Sonic... For the better! Orders are no longer incorrect, cold, or just poor quality. Whatever changed, thank you!!
Food: 5
Service: 5
The fact that you changed the quarter pound double cheeseburger to a junior double cheeseburger but left it the same price as the quarter pound double cheeseburger was, is frustrating. So I will not be purchasing again. Don't let NEW fool you. But when I came and got the BOGO footlongs the picture below was how we received it. Now that doesn't bother me as much because honestly it tastes the same, I found it comical. But thanks for being the last choice when we are in a pinch!
Food: 2
Service: 4
Update 2
Ordered a breakfast burrito with tots and my husband ordered a smash burger with tots. We only received 2 napkins, it is like they forgot how greasy their food is despite the grease soaked bag they handed us. There was also no salsa/picante sauce, so we had to call them back up to ask for some. I also tried ordering a Paradise sunset drink because I saw the sign advertising the drink out front. The guy said that is an old drink and they don't know what's in it. I later looked up online and saw that Sonic had recently added it to their permanent menu, maybe they should know how to make what they are advertising. Just a disappointing trip.
Update
Ordered a double cheeseburger and onion rings. The onion rings are delicious!
Ordered some supersonic breakfast burritos to go with my hubby and I think they've gotten smaller. Everything was great except the size.
Atmosphere: 5
Food: 3
Service: 3
Ordered 2 drinks from the app and checked in as soon as we arrived. After 13 minutes I asked the girl walking by what was taking so long for 2 drinks. She asked the name on the order and what we ordered. She then walked in, grabbed our drinks (which were already made) and then brought them out. We counted 5 vehicles that came in after us and left before we got our drinks.
Service: 3
I 💕 Thursday nights !! All medium slushies are only 79 cents... Pair it with a corn dog and listen to a Royals game. Makes for a good night.
Atmosphere: 5
Food: 5
Service: 5
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