Called ahead, than waited 10 min. Only to receive cold tots and burger that was barely warm to the touchš they really need to do better.
Food: 1
cassiopia allen
Good news the mozzarella sticks are still good!! Portions and quality dropped a lot.
Atmosphere: 1
Food: 1
Service: 4
Abbie Lane
Last 3-4 times Iāve been thereās somethingās been missing, think Iāll pass on Sonic anymore. Sad because this used to be my go to place.
Atmosphere: 4
Food: 2
Service: 4
Sandra Reed (Sandra)
8 out of the last 10 times I've came here. Something in my order was not correct. Literally have to check my food before I leave because it is usually wrong. You'd think they'd get it together after only coming a few times in the last year. But guess they can't. But guess I'll learn the hard way and stop coming to Sonic in this town. They haven't made it right with getting my money back after I drove home. And had to throw the food away. Said since I ordered off the app. I'd have to take it up with support on the app.
Atmosphere: 1
Food: 1
Service: 1
George Lay
Food was cold and tasted like burnt grease.
Atmosphere: 2
Food: 2
Service: 3
Jessica Baudler Klebba
Our mobile order was missing mozzarella sticks so we let them know they were missing. We sat and waited another 20+ minutes to still not receive them so we buzzed back in. It turns out that they never corrected the order and still hadnāt gotten around to getting them ready. We continued to wait another 10 minutes to get them. No apology for getting the order wrong the first time or not placing the order immediately the second time. Terrible customer service.
Cindy Whitt
Asked for ketchup was told I would be charged. None was included in bag
Atmosphere: 3
Food: 3
Service: 3
Ken Magers
Stopped in for a wag cup and a slush and shake. Fast friendly service
Atmosphere: 4
Food: 4
Service: 4
M C
Dumbest thing Iāve heard is, you must ask for marinara or ranch or whatever sauce you may want at the time of the order, because if you ask when they bring the food out, you will be charged. You spend almost 10 bucks for mozzarella sticks, but you have to pay for the dipping sauce. I had to laugh.
Atmosphere: 4
Food: 4
Service: 4
Stephens Goggleaccount
Set there pushing the call button got no service drove off.
Took 3 trys to get the drink correct after saying it 3 times into the speaker and was still wrong the last trip to the car but we accepted it and left. Burger was cold also.
Atmosphere: 5
Food: 2
Service: 3
David Stuckey
Great chili dogs!!!
Cathie Zeliadt
Ordered a corn dog. They entered chili cheese dog, husband corrected it still received chili cheese dog. Shouldāve eaten it instead because the corndog was super tough. Sonic is done away with their normal size hotdogs on a corndog and so they arenāt as good as they used to be anyway. The food overall isnāt tworth the amount of money we spent. They did give us a corndog plus the differencing cost. Wonāt go there again, besides we live in Iowa. unfortunately, the sonic isnāt as good as it it used to be there either.
Legal Nicole Preferred Cole Burns
Honestly Macon Sonic gets worse and worse each time I go there. I keep giving it the benefit of doubt but then regret it each time. Tonight we ordered nothing but drinks and our drinks didn't even come full... I used to work here in 07/08 and it was way better. I feel every since the Maloney's quit managing it continually gets worse.
Hank Bailey
Had to leave after waiting 30+ minutes for someone to even take our order. Very disappointed compared to other locations.
Called ahead, than waited 10 min. Only to receive cold tots and burger that was barely warm to the touchš they really need to do better.
Food: 1
Good news the mozzarella sticks are still good!! Portions and quality dropped a lot.
Atmosphere: 1
Food: 1
Service: 4
Last 3-4 times Iāve been thereās somethingās been missing, think Iāll pass on Sonic anymore. Sad because this used to be my go to place.
Atmosphere: 4
Food: 2
Service: 4
8 out of the last 10 times I've came here. Something in my order was not correct. Literally have to check my food before I leave because it is usually wrong. You'd think they'd get it together after only coming a few times in the last year. But guess they can't. But guess I'll learn the hard way and stop coming to Sonic in this town. They haven't made it right with getting my money back after I drove home. And had to throw the food away. Said since I ordered off the app. I'd have to take it up with support on the app.
Atmosphere: 1
Food: 1
Service: 1
Food was cold and tasted like burnt grease.
Atmosphere: 2
Food: 2
Service: 3
Our mobile order was missing mozzarella sticks so we let them know they were missing. We sat and waited another 20+ minutes to still not receive them so we buzzed back in. It turns out that they never corrected the order and still hadnāt gotten around to getting them ready. We continued to wait another 10 minutes to get them. No apology for getting the order wrong the first time or not placing the order immediately the second time. Terrible customer service.
Asked for ketchup was told I would be charged. None was included in bag
Atmosphere: 3
Food: 3
Service: 3
Stopped in for a wag cup and a slush and shake. Fast friendly service
Atmosphere: 4
Food: 4
Service: 4
Dumbest thing Iāve heard is, you must ask for marinara or ranch or whatever sauce you may want at the time of the order, because if you ask when they bring the food out, you will be charged. You spend almost 10 bucks for mozzarella sticks, but you have to pay for the dipping sauce. I had to laugh.
Atmosphere: 4
Food: 4
Service: 4
Set there pushing the call button got no service drove off.
Restaurantji Recommends
Took 3 trys to get the drink correct after saying it 3 times into the speaker and was still wrong the last trip to the car but we accepted it and left. Burger was cold also.
Atmosphere: 5
Food: 2
Service: 3
Great chili dogs!!!
Ordered a corn dog. They entered chili cheese dog, husband corrected it still received chili cheese dog. Shouldāve eaten it instead because the corndog was super tough. Sonic is done away with their normal size hotdogs on a corndog and so they arenāt as good as they used to be anyway. The food overall isnāt tworth the amount of money we spent. They did give us a corndog plus the differencing cost. Wonāt go there again, besides we live in Iowa. unfortunately, the sonic isnāt as good as it it used to be there either.
Honestly Macon Sonic gets worse and worse each time I go there. I keep giving it the benefit of doubt but then regret it each time. Tonight we ordered nothing but drinks and our drinks didn't even come full... I used to work here in 07/08 and it was way better. I feel every since the Maloney's quit managing it continually gets worse.
Had to leave after waiting 30+ minutes for someone to even take our order. Very disappointed compared to other locations.
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