Food wasn't very good. Service was good. And way too expensive.
Atmosphere: 3
Food: 2
Service: 5
D G
?Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter, Cheddar Biscuits, New Deep Sea Lobsterita, Live Maine Lobster, Side House Salad, Brownie Overboard, Ultimate Feast, Shrimp Scampi Shrimp Skewers, Combo Steak & Lobster Tail, Lobster Lover's Dream, Seaside Shrimp Trio, Mashed Potatoes, Parrot Isle Jumbo Coconut Shrimp, Captain's Platter, Seafood, Crab Legs
Raychell M
Called this location to be placed on the waiting list for a party of 6, and was told there was no wait at the moment but to come in as soon as possible. Upon arrival I was told they couldn't accommodate any parties over 5 due to staffing issues. My main frustration was three included in my party were children. This was my twins 9th Birthday and they wanted to enjoy Red Lobster for their choice of Birthday Celebration. I'm highly upset as the seating issues should be posted on this locations website to give customers full clarity about seating availability. This location has went down since after covid. I will never return are recommend this location again.
Atmosphere: 1
Service: 1
Thomas Ming
if i could give 0 stars i would. this place is horrible. worst customer service ever.
Atmosphere: 1
Food: 1
Service: 1
Larry Powell
The food was excellent. However, there were only two servers in the entire establishment.
Our party of 7 went to the Maplewood location for my belated birthday celebration. The parking lot was so empty we thought they were closed. As we entered, it was evident something was wrong, because the dining room was empty except for 2 customers waiting at the bar. We waited about 10 minutes at the hostess station until an employee brought us some menus and announced that the meals would have to be takeout. We decided to order anyway. The young man who waited on us at the bar was very courteous and welcoming. It was apparent that they need responsible staff in all areas from dishwasher to chefs. I am not faulting the non-existent staff or Red Lobster for thisoccurrence as I don't know all of the facts. I would hate to lose another long establishedrestaurant in this area, that does offer good meals. I had the Salmon Soy dinner withrice, salad, grilled Brussel sprouts and it was delicious!!
Atmosphere: 3
Food: 5
Service: 3
Sam Keeper Johnson
Food was terrible & I contacted support & NO ONE EVER CALLED ME BACK!!!
It was 15 of us from out of state trying to celebrate a relatives birthday they had a 6per table sign up. We asked could we at least sit in the same area but different waiters? We were told yes. The first 6 were seated. Then another worker said no we couldn't be seated together and got the supervisor. In which she said she'd seat another 6 on the other side of the store and the rest had a hour wait. And we're free to leave if we didn't agree with it. She was so disrespectful we left
The prices went up and the menu has changed. The sides are divided into choice or prime. Prime sides are more. Almost $4 for a soda. No thanks Red Lobster. Dinner for 3 people no drinks or desserts was $125.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheddar Biscuits
jetman425
This is the absolute worst Red Lobster we ever visited, not sure how this one even stays in business. Maplewood Mo. location. “Tried” to eat there on Feb 19 2024. It wasn’t busy at all, that should have been our first clue. Waited a while to get water and teas…nothing fancy. Ordered stuffed mushrooms along with our meal. Took approx 30 minutes to get the mushrooms and they were room temperature cold. Took me 15 minutes to find the waitress to tell her and she said “the manager already noticed and put in for a fresh order.” About 5 minutes later a new order of stuffed mushroom came to the table and they were even colder that the original order…these were literally straight out of the refrigerator the dang cheese wasn’t even melted.Found the manager and told her we are leaving and no longer want to eat at there. At that time our food was being brought to the table. The waitress heard the conversation with the manager and acted surprised that we didn’t want to continue to dine with them. Then had the nerve to say the the Mac and cheese we ordered was burning her hand and needed to set it down. I told her to set it in the table and she gave me the dirtiest go to hell look.We left and drove over to Olive + Oak and had a beautiful and amazingly delicious meal at about the same cost as Red Lobster. Never again will I set foot in that location.
Atmosphere: 1
Food: 1
Service: 1
Sandra Maldonado
Great deals going
Atmosphere: 4
Food: 5
Service: 5
Elmer Morris
I had a very nice at this Red Lobster for Lobsterfest. Tge server was quick and very personable with us! The foods were also delicious.
Food wasn't very good. Service was good. And way too expensive.
Atmosphere: 3
Food: 2
Service: 5
?Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter, Cheddar Biscuits, New Deep Sea Lobsterita, Live Maine Lobster, Side House Salad, Brownie Overboard, Ultimate Feast, Shrimp Scampi Shrimp Skewers, Combo Steak & Lobster Tail, Lobster Lover's Dream, Seaside Shrimp Trio, Mashed Potatoes, Parrot Isle Jumbo Coconut Shrimp, Captain's Platter, Seafood, Crab Legs
Called this location to be placed on the waiting list for a party of 6, and was told there was no wait at the moment but to come in as soon as possible. Upon arrival I was told they couldn't accommodate any parties over 5 due to staffing issues. My main frustration was three included in my party were children. This was my twins 9th Birthday and they wanted to enjoy Red Lobster for their choice of Birthday Celebration. I'm highly upset as the seating issues should be posted on this locations website to give customers full clarity about seating availability. This location has went down since after covid. I will never return are recommend this location again.
Atmosphere: 1
Service: 1
if i could give 0 stars i would. this place is horrible. worst customer service ever.
Atmosphere: 1
Food: 1
Service: 1
The food was excellent. However, there were only two servers in the entire establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter, Cheddar Biscuits
Had there unlimited shrimp loved
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheddar Biscuits, Seafood
All the food was cold..
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Seafood
Our party of 7 went to the Maplewood location for my belated birthday celebration. The parking lot was so empty we thought they were closed. As we entered, it was evident something was wrong, because the dining room was empty except for 2 customers waiting at the bar. We waited about 10 minutes at the hostess station until an employee brought us some menus and announced that the meals would have to be takeout. We decided to order anyway. The young man who waited on us at the bar was very courteous and welcoming. It was apparent that they need responsible staff in all areas from dishwasher to chefs. I am not faulting the non-existent staff or Red Lobster for thisoccurrence as I don't know all of the facts. I would hate to lose another long establishedrestaurant in this area, that does offer good meals. I had the Salmon Soy dinner withrice, salad, grilled Brussel sprouts and it was delicious!!
Atmosphere: 3
Food: 5
Service: 3
Food was terrible & I contacted support & NO ONE EVER CALLED ME BACK!!!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Shrimp Scampi Shrimp Skewers, Lobster Lover's Dream, Seafood
It was 15 of us from out of state trying to celebrate a relatives birthday they had a 6per table sign up. We asked could we at least sit in the same area but different waiters? We were told yes. The first 6 were seated. Then another worker said no we couldn't be seated together and got the supervisor. In which she said she'd seat another 6 on the other side of the store and the rest had a hour wait. And we're free to leave if we didn't agree with it. She was so disrespectful we left
Restaurantji Recommends
The prices went up and the menu has changed. The sides are divided into choice or prime. Prime sides are more. Almost $4 for a soda. No thanks Red Lobster. Dinner for 3 people no drinks or desserts was $125.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheddar Biscuits
This is the absolute worst Red Lobster we ever visited, not sure how this one even stays in business. Maplewood Mo. location. “Tried” to eat there on Feb 19 2024. It wasn’t busy at all, that should have been our first clue. Waited a while to get water and teas…nothing fancy. Ordered stuffed mushrooms along with our meal. Took approx 30 minutes to get the mushrooms and they were room temperature cold. Took me 15 minutes to find the waitress to tell her and she said “the manager already noticed and put in for a fresh order.” About 5 minutes later a new order of stuffed mushroom came to the table and they were even colder that the original order…these were literally straight out of the refrigerator the dang cheese wasn’t even melted.Found the manager and told her we are leaving and no longer want to eat at there. At that time our food was being brought to the table. The waitress heard the conversation with the manager and acted surprised that we didn’t want to continue to dine with them. Then had the nerve to say the the Mac and cheese we ordered was burning her hand and needed to set it down. I told her to set it in the table and she gave me the dirtiest go to hell look.We left and drove over to Olive + Oak and had a beautiful and amazingly delicious meal at about the same cost as Red Lobster. Never again will I set foot in that location.
Atmosphere: 1
Food: 1
Service: 1
Great deals going
Atmosphere: 4
Food: 5
Service: 5
I had a very nice at this Red Lobster for Lobsterfest. Tge server was quick and very personable with us! The foods were also delicious.
Me and my wife wasn't to impressed with the
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Cheddar Biscuits