The owner, Lori, is rude and entitled. She treats her staff and her patrons like major inconveniences. The place looks great and the food is decent but the owner by herself makes it a 1 star establishment.
Atmosphere: 1
Food: 3
Service: 1
Ken Koch
ETA: There appears to be no way to reply directly to the restaurant's response, so I will add it here. No, I did not speak to the server because I really was not interested in getting another refired frozen burger patty. I am not a fan of conflict and really hate telling people that things are bad. I do, however, appreciate that you responded to my review. So, in spite of this experience, because you responded with a sincere apology, I will give it another try sometime in the future.
Not sure who is giving 5-star reviews, but they must never have eaten real food. Or maybe they are better at dinner? Had the Monday Lunch Special (Cheeseburger.) Very disappointing. Frozen, unseasoned hamburger patty. The saving grace was that it did come with a few pickles, sliced onion, a small slice of tomato, and some lettuce, but the burger itself was yuck and served on a plain, flavorless, untoasted bun, with luke warm french fries that were at best okay. It also came with some impressively bland cole slaw that was so flavorless I couldn't finish it even after adding salt and pepper, and a chocolate chip cookie that clearly came out of a bag. The atmosphere was clean but cafeteria-like and so loud, even with only a few other people there, that it was hard to hear the person sitting across from me. I will say that the service was good, but was unfortunately ruined by the poor quality of the food. I'm glad we tried it, but I definitely will not be a repeat customer.
Atmosphere: 2
Food: 2
Service: 4
my67falcon
My honest review. We rarely get to Marshall, but when we do, we like to try different places. The outside gives a bit of a higher end restaurant, but inside is nice and open with a simplicity that makes you feel comfortable. We were immediately greeted, and right after we sat down, a waitress was already taking our drink order. Never felt rushed to order, but our waitress was never far off for when we were ready. It took about 10 minutes to get our food, and it was all fresh and hot. I've waited longer at McDonald's for less quality food. I had the tenderloin sandwich with fries. Fries were very fresh and flavorful, and the tenderloin was good, but a little underseasoned for me. It wasn't a big deal, and everyone's taste is different. Toppings were fresh and crisp, and all in all, it was a very pleasant experience. Would recommend for anyone looking for quality comfort food at very affordable prices. I think I'll try the prime rib sandwich next time.
Michelle Grindstaff
What a fun place to eat! Great food and friendly staff! Highly recommend!
Staci Doss
Delicious food in an upscale café atmosphere. I look forward to coming back!
Sherrie Wilson
Delicious food. Friendly staff and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries, Gouda Soup
Ryan Lorenz
First time there and the whole experience was great, staff was very friendly and accommodating, food was great. Very neat place overall, will be back
Atmosphere: 5
Food: 5
Service: 5
Linda Breshears
Food was delicious. Kind of noisy and hard to visit, though.
Atmosphere: 3
Food: 5
Service: 5
CB65810
Closes at 2pm m-f
Elissa Groom
Food was amazing and so was the service.The music was awesome as well. Had a great time.
Great quality burgers with flavor! Food is always fresh and cooked right. Daily specials and multi drink options. Deserts are ?. Customer service is wonderful. Waitresses are always on top of everything and are kind! Atmosphere is uplifting and the plants add a humble touch. Tables, floors, restrooms etc. are always clean! I rate this place at 4.5 ?. I would have given a 5 star review but the exception is that they are hard to reach by phone. Call in orders are near impossible to achieve. Out of a dozen tries over time, we succeeded once. Other than that- the place is perfect and we will definitely return. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger and Fries
Karen Hiatt
I shouldn't complain about the chicken salad, but it was a tad bland and I would have put a little salt on it but it wasn't bad enough to bother. I loved the atmosphere, the sweet potato fries. The owner stopped by our table to chat. That was nice. We came from Richmond and Columbia to meet halfway. My niece from CA picked Marshall and Montagues and I'm very glad she did.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Lunch Special Chicken Salad Coleslaw Pickle Lettuce Onion Straws and Cookie
The owner, Lori, is rude and entitled. She treats her staff and her patrons like major inconveniences. The place looks great and the food is decent but the owner by herself makes it a 1 star establishment.
Atmosphere: 1
Food: 3
Service: 1
ETA: There appears to be no way to reply directly to the restaurant's response, so I will add it here. No, I did not speak to the server because I really was not interested in getting another refired frozen burger patty. I am not a fan of conflict and really hate telling people that things are bad. I do, however, appreciate that you responded to my review. So, in spite of this experience, because you responded with a sincere apology, I will give it another try sometime in the future.
Not sure who is giving 5-star reviews, but they must never have eaten real food. Or maybe they are better at dinner? Had the Monday Lunch Special (Cheeseburger.) Very disappointing. Frozen, unseasoned hamburger patty. The saving grace was that it did come with a few pickles, sliced onion, a small slice of tomato, and some lettuce, but the burger itself was yuck and served on a plain, flavorless, untoasted bun, with luke warm french fries that were at best okay. It also came with some impressively bland cole slaw that was so flavorless I couldn't finish it even after adding salt and pepper, and a chocolate chip cookie that clearly came out of a bag. The atmosphere was clean but cafeteria-like and so loud, even with only a few other people there, that it was hard to hear the person sitting across from me. I will say that the service was good, but was unfortunately ruined by the poor quality of the food. I'm glad we tried it, but I definitely will not be a repeat customer.
Atmosphere: 2
Food: 2
Service: 4
My honest review. We rarely get to Marshall, but when we do, we like to try different places. The outside gives a bit of a higher end restaurant, but inside is nice and open with a simplicity that makes you feel comfortable. We were immediately greeted, and right after we sat down, a waitress was already taking our drink order. Never felt rushed to order, but our waitress was never far off for when we were ready. It took about 10 minutes to get our food, and it was all fresh and hot. I've waited longer at McDonald's for less quality food. I had the tenderloin sandwich with fries. Fries were very fresh and flavorful, and the tenderloin was good, but a little underseasoned for me. It wasn't a big deal, and everyone's taste is different. Toppings were fresh and crisp, and all in all, it was a very pleasant experience. Would recommend for anyone looking for quality comfort food at very affordable prices. I think I'll try the prime rib sandwich next time.
What a fun place to eat! Great food and friendly staff! Highly recommend!
Delicious food in an upscale café atmosphere. I look forward to coming back!
Delicious food. Friendly staff and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries, Gouda Soup
First time there and the whole experience was great, staff was very friendly and accommodating, food was great. Very neat place overall, will be back
Atmosphere: 5
Food: 5
Service: 5
Food was delicious. Kind of noisy and hard to visit, though.
Atmosphere: 3
Food: 5
Service: 5
Closes at 2pm m-f
Food was amazing and so was the service.The music was awesome as well. Had a great time.
Restaurantji Recommends
Absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Great quality burgers with flavor! Food is always fresh and cooked right. Daily specials and multi drink options. Deserts are ?. Customer service is wonderful. Waitresses are always on top of everything and are kind! Atmosphere is uplifting and the plants add a humble touch. Tables, floors, restrooms etc. are always clean! I rate this place at 4.5 ?. I would have given a 5 star review but the exception is that they are hard to reach by phone. Call in orders are near impossible to achieve. Out of a dozen tries over time, we succeeded once. Other than that- the place is perfect and we will definitely return. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger and Fries
I shouldn't complain about the chicken salad, but it was a tad bland and I would have put a little salt on it but it wasn't bad enough to bother.
I loved the atmosphere, the sweet potato fries. The owner stopped by our table to chat. That was nice.
We came from Richmond and Columbia to meet halfway. My niece from CA picked Marshall and Montagues and I'm very glad she did.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Lunch Special Chicken Salad Coleslaw Pickle Lettuce Onion Straws and Cookie
Wonderful!
Atmosphere: 5
Food: 5
Service: 5
Great find on our way to
Atmosphere: 5
Food: 5
Service: 5
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