Worst food ever experience ever..no food on salad bar on a Sunday, marshal mo..no ice for the drinks in all of store...rude..do not visit this location ever!!
Atmosphere: 1
Food: 1
Service: 1
Peyton Atkisson
I never received my food. When I placed it online! When I called up there it said I had to pick it up when I placed delivery! We received messages that its delivery ready, we called twice once to see where its at and the other to cancel im going to dominos for now on.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Angeles Hernandez
I agree that the staff's service is good for customers but when it comes to my order there are 3 times that I ask them to change ingredients or add something and they just don't do it.
Atmosphere: 3
Food: 2
Service: 3
Rebecca Haider
Went with my three kids. Place was pretty empty but drive through seemed to be a bit busy. Eating here reminded me why I don't like pizza hut.. the pizza barely has any taste. The kids didn't even care for it. We had to go ask the waiter for what we wanted. They need more staff or at least more attentive staff. Those of us who were dinning in seemed to be forgotten.
Vegetarian options: Veggie pizza
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chicken Wings
Carrie Robertson
I wasn't going to bother with this, but the manager this evening said to me, after I called in with a complaint, that "I don't want to argue but I've worked here for 3 years and I've never had a complaint". Well, you get one tonight. I ordered the Cheesy Alfredo & upgraded($) to the Cheesesticks. We received Alfredo that looked and smelt like it had a canister of seasoning dumped on it. Then, the upgraded cost of cheese sticks landed us a spot of cheese in the center, and none of the cheese stick seasonings. She also tried to tell me that she made it and she put cheese on them. I told her I'd send them back, no problem. She said they'd remake it. Then I received a call back from the same manager to tell me she wasn't trying to be rude but she got everything in the oven and it'll be out shortly, but that's how the stuff is made and she isn't lying about that. I said okay. She asked if I wanted seasoning on the pasta, so I said no. Anyway, I don't like to call back and complain, but my 15 month old couldn't eat that pasta, and the cheese sticks are soft for her where bread sticks aren't. So I had to get it fixed for her. I didn't expect the drama from it, nor the inappropriate call back.
Atmosphere: 1
Food: 1
Service: 1
Patty
Ordered a pepperoni pizza with extra sauce ON both sides of the pizza Picked it up and drove home, sauce was in a plastic cup next to the pizza. Absolutely no sauce on the pizza. Just cheese and pepperoni on dough. Don't waste your money, this location isn't worth the headache.
Atmosphere: 3
Food: 1
Service: 2
Most Honest1
I tried to order a medium canadian bacon, pepperoni regular crust pizza and 4 bread sticks for delivery, and the guy who couldn't speak very good English, said my total was $53.73. I told him to forget it and told him that's outrageous. No wonder people go elsewhere for pizza!!!
Service: 1
Pamela Gilmore
Do not go to Pizza Hut they are terrible in Marshall
Atmosphere: 2
Food: 4
Service: 1
Samantha Simmons
We ordered a big dinner box and waited on it to be delivered. Went outside to since it’s dark and the driver never even came. We called because 15 minutes later the store was closing and they lied to us and said they tried to call us. 1 they never came. 2 they never called. 3 the apartment number is correct on the app. They probably just wanted to keep it since it’s closing time.
Kendra Brakefield
Way overpriced and the pizza just isn't that great anymore. Service was great and the waitress was great.
They often have great deals but the service and location leave much to be desired the food is acceptable but not great and they show no signs of saving definitely not my choice but if it's what you like I've had a mixed bag over my multitude of trips and
Atmosphere: 2
Food: 4
Service: 3
Isabella Root
Service wasn't the best, we sat for about 20 minutes before they refilled our drinks. They didn't't turn any dining lights on, so we were pretty much sitting in the dark.
Worst food ever experience ever..no food on salad bar on a Sunday, marshal mo..no ice for the drinks in all of store...rude..do not visit this location ever!!
Atmosphere: 1
Food: 1
Service: 1
I never received my food. When I placed it online! When I called up there it said I had to pick it up when I placed delivery! We received messages that its delivery ready, we called twice once to see where its at and the other to cancel im going to dominos for now on.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I agree that the staff's service is good for customers but when it comes to my order there are 3 times that I ask them to change ingredients or add something and they just don't do it.
Atmosphere: 3
Food: 2
Service: 3
Went with my three kids. Place was pretty empty but drive through seemed to be a bit busy. Eating here reminded me why I don't like pizza hut.. the pizza barely has any taste. The kids didn't even care for it. We had to go ask the waiter for what we wanted. They need more staff or at least more attentive staff. Those of us who were dinning in seemed to be forgotten.
Vegetarian options: Veggie pizza
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chicken Wings
I wasn't going to bother with this, but the manager this evening said to me, after I called in with a complaint, that "I don't want to argue but I've worked here for 3 years and I've never had a complaint". Well, you get one tonight. I ordered the Cheesy Alfredo & upgraded($) to the Cheesesticks. We received Alfredo that looked and smelt like it had a canister of seasoning dumped on it. Then, the upgraded cost of cheese sticks landed us a spot of cheese in the center, and none of the cheese stick seasonings. She also tried to tell me that she made it and she put cheese on them. I told her I'd send them back, no problem. She said they'd remake it. Then I received a call back from the same manager to tell me she wasn't trying to be rude but she got everything in the oven and it'll be out shortly, but that's how the stuff is made and she isn't lying about that. I said okay. She asked if I wanted seasoning on the pasta, so I said no. Anyway, I don't like to call back and complain, but my 15 month old couldn't eat that pasta, and the cheese sticks are soft for her where bread sticks aren't. So I had to get it fixed for her. I didn't expect the drama from it, nor the inappropriate call back.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pepperoni pizza with extra sauce ON both sides of the pizza Picked it up and drove home, sauce was in a plastic cup next to the pizza. Absolutely no sauce on the pizza. Just cheese and pepperoni on dough. Don't waste your money, this location isn't worth the headache.
Atmosphere: 3
Food: 1
Service: 2
I tried to order a medium canadian bacon, pepperoni regular crust pizza and 4 bread sticks for delivery, and the guy who couldn't speak very good English, said my total was $53.73. I told him to forget it and told him that's outrageous. No wonder people go elsewhere for pizza!!!
Service: 1
Do not go to Pizza Hut they are terrible in Marshall
Atmosphere: 2
Food: 4
Service: 1
We ordered a big dinner box and waited on it to be delivered. Went outside to since it’s dark and the driver never even came. We called because 15 minutes later the store was closing and they lied to us and said they tried to call us. 1 they never came. 2 they never called. 3 the apartment number is correct on the app. They probably just wanted to keep it since it’s closing time.
Way overpriced and the pizza just isn't that great anymore. Service was great and the waitress was great.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
THAT COOK ANTHONY MAKES THE BEST MELTS EVER !!!!
Carry Out , Good Pizza , Ready on Time , A+ !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
They often have great deals but the service and location leave much to be desired the food is acceptable but not great and they show no signs of saving definitely not my choice but if it's what you like I've had a mixed bag over my multitude of trips and
Atmosphere: 2
Food: 4
Service: 3
Service wasn't the best, we sat for about 20 minutes before they refilled our drinks. They didn't't turn any dining lights on, so we were pretty much sitting in the dark.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Supreme Pizza, Pepperoni Pizza
My experience was with an awesome delivery driver. Polite, courteous, do t see thar mu h now days.
Dietary restrictions: Thin crust
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Supreme Pizza, Cinnabon Mini Rolls
Loading...