White Castle

12025 Dorsett Rd, Maryland Heights
(314) 291-4853

Recent Reviews

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Angela Gray

Tater tot over cook and sandwich wasn’t really hot

Atmosphere: 4

Food: 3

Service: 4

Nick Pappagiorgio

I felt like royalty the way the Royal court at this White Castle treated me with their hot tasty sliders. 🍔 think about the last time you treated yourself like a king or queen? I think this white castle has exceeded all expectations and I look forward to my next journey to feast on their fine cuisine. Five stars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers, Cheese Fries

Nate Loper

Food is great. Customer service could use some work.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Double Cheese Slider

james james

⭐️
If I could give negative stars, I would. This White Castle was less of a restaurant and more of a post-apocalyptic fever dream. I walked in expecting sliders, but what I got was trauma wrapped in wax paper.

The employees looked like they clocked in against their will. No smiles, no greetings—just blank stares and slumped shoulders. One guy was literally arguing with a coworker while taking my order. I asked for a Crave Case, he gave me existential dread.

The food? Horrendous. I bit into a slider and it bit back. Cold in the middle, soggy on the outside. Fries were limp and tasted like regret soaked in old oil. I wouldn’t feed this to a raccoon with standards.

Now let’s talk about the environment. There were homeless people inside, drunks screaming outside, and I swear on my appetite—two people were actively having sex near the dumpster. Right in the back parking lot. Full view. No shame. Just cheeks clapping and sliders frying.

The whole place smelled like mildew, mop water, and sadness. I sat down and the table was sticky enough to trap a squirrel. Someone threw up in the men’s bathroom and no one cleaned it for over 30 minutes. I had to leave halfway through my meal because a man walked in with no shoes and asked me if I believed in dragons.

This location needs an exorcism, a deep clean, and a full staff reset. It’s unhinged, unsanitary, and unfit for human consumption. Do yourself a favor and eat a frozen bagel instead. At least it won’t scar your soul.

Atmosphere: 1

Food: 1

Service: 1

beastmode

Almost every time I get food they always get something wrong. Left there not too long ago and I ordered 2 cheese sauces and I asked for BBQ sauce she gave me marinara sauce. The service is horrible their energy isn’t good and 9 times out of 10 they’ll forget something you want with your food.

Atmosphere: 1

Food: 5

Service: 2

Paula Tate

Hadn't been in years. It was good and the employees were great knowing what came on each sandwich. Wish we had one close by, it was good. I'll make sure to go back next time in Missouri.

Atmosphere: 5

Food: 5

Service: 5

La Walker

The cashier was friendly. But it took a very long time to order, and the line was moving. Which I thought was odd. Then on top of that, I was served two old white castle sandwiches after that long wait. Of course, I didn't know until I was home and there wasn't a receipt in the bag. The edges were dried out. If you're short-staffed let people know, we can go somewhere else.

Food: 1

Service: 3

Tay Simpson

We ordered 55 burgers and 55 fries and they were super nice and very timely about it. We even paid for the people behind us for the inconvenience.

Atmosphere: 5

Food: 5

Service: 5

Cliffy Jackson

On 7/4/25 I ordered multiple items through doordash around 2am. According to my Dasher they were ignored for over 20 minutes before the employees haphazardly gave them my order and other's items, and they were not labeled and lied to them about the details of my order. I paid for 2 cheese sliders, cheese fries and 6 chicken rings and received a large soft drink and 2 double cheese sliders. I already informed Doordash of the poor professionalism and communication and told my dasher to do the same.

Atmosphere: 1

Food: 1

Service: 1

ad dy

Woman with glasses rude at the window on 06/29/25 bad Customer service I will never Come back to this location .

Atmosphere: 1

Lucinda Klock

Hard workers, grossly understaffed

Atmosphere: 3

Food: 4

Service: 4

Alex L

Friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Matthew Clark

Gotta love those belly bombers

Atmosphere: 4

Food: 4

Service: 4

SHEELUH LEE

I went through drive thru and the cashier was very polite and professional and my order was correct with hot food! I miss White Castle food. I live in ATL. It’s nice not to be disappointed!

Atmosphere: 5

Food: 5

Service: 5

Erickson Krieger

Made an online order hoping that wouldn’t be too difficult to mess up. Ended up waiting 50 minutes behind just two other cars and when I finally received my food over half the items were missing! Avoid this location at all costs.

Atmosphere: 1

Food: 2

Service: 1

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