Braum's Ice Cream & Dairy Store
837 US-60, Monett
(417) 235-6866
Recent Reviews
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Went to get ice cream. Waited 10 minutes for services no one even spoke. Left and went somewhere else
Atmosphere: 1
Service: 1
Only place left on earth you can get quality ice cream and not break your savings account
No meat on the bag of burgers!
Atmosphere: 1
Food: 1
Service: 1
Had dinner before a movie and the burgers were spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Chicken Dinner
Everyone except one person was bad they treat there workers wrong and they should be suid
Atmosphere: 1
Food: 1
Service: 1
No bad
Parking: Easy parking
Kid-friendliness: Fun/ ice cream… you get it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
Everything is high-quality. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Fries
I'm just tired of being treated like a problem when I'm a paying customer. Usually, it is only two particular evening employees. I have quit going inside or doing any of my grocery shopping at this location. Sometimes, I will still use the drive-thru or drive to Aroura to shop.
Kid-friendliness: Great kids menu.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Crispy Chicken, Fries, Frozen Yogurt
*Food is good if it's made correctly, which unfortunately is extremely rare. Ingredients are always missing, or the quality & quantity is way less than it should be.
*The following is what to expect while visiting Braums located in Monett, Missouri.
*You begin by placing an order(we always order; 1-chicken salad, 2-burgers with fries, and 2 fountain drinks).
*Proceed to the first window to pay.
The only thing you can expect from this employee is your receipt. They never say a word unless you make them by asking a question.
*Pull forward for the "BEST" part of your Braums experience. You have now arrived at the pick-up window. After a couple minutes, the window will open, an employee's arm quickly reaches out and hands you your drinks without saying a word or making eye contact. The window then slams shut, and you wait...
After about another 5 minutes, the window opens, and you're given your burgers and fries(still no eye contact), then window slams shut. After another couple minutes window opens, and you are told to pull up and wait for your salad, this is where window slams shut for the last time. SO, IF ANYTHING is wrong or missing with the food they already handed you , you have to try to get their attention before the window closes. If they hear you, the window will open but GET READY, because the look they give you and their body language is PURE DISGUST, even if its just to ask them for a straw. Without a response the window then slams shut, while their grabbing you a straw you can see how pissed they are. The window then opens, straw comes out, and while you're trying to thank them, the window is slammed in your face.
** HEY, at least they finally made eye contact! You then pull up and wait another 5-8 minutes until an employee walks out hands you a (prepackaged, just add chicken) salad then walks away never saying a word.
***You have now reached "CLIMAX", you arrived home just in time to "ENJOY" eating BRAUM'S DELICIOUS; soggy cold fries, cold burgers that are missing cheese or a tomato, and fountain drinks that only have two surviving ice cube and let's not forget about that salad they worked so hard to prepare... DAMN IT, THEY FORGOT THE SALAD DRESSING!!!!
**As for their fresh dairy items sold only inside store, I have to say BRAUMS IS THE ONLY PLACE I PURCHASE our MILK & FROZEN YOGURT, they are DELICIOUS!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frozen Yogurt
This place has horrible management, and horrible persons to serve you that always get your order wrong and are short tempered with elderly and people who are of need of better ice cream than what this specific place has to offer.
Kid-friendliness: These people are not kid friendly as they have the shortest tempers as workers as I've ever seen! They will fire anybody over a dropped cheerio. amen brother, keep preaching, love god.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Always good food
Atmosphere: 5
Food: 5
Service: 5
I love shopping at their little market! If you haven't had their Braum's milk yet, it is definitely a must try!!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hamburger or Cheeseburger, 1 2 Order of Biscuits and Gravy, Sundaes, Crispy Chicken, Fries
The customer service is terrible. We have been through twice in the last two weeks and neither person in drive thru said one word to us. The food is inconsistent. Sometimes it's great other times it tastes like they are giving you food that's been sitting in a warmer for hours. Definitely not my favorite or go to place in monett.
Atmosphere: 1
Food: 1
Service: 1
This location can not get an order right to save their life. Every single time I come here they get something wrong. As far as giving me a different sandwich than I ordered, to not mixing shakes properly, getting the wrong flavor shake, or forgetting a part of my meal entirely. Workers always look like they hate their job and do not want to be there or do anything, they arw so frickin slow and always mess something up. This is by far the worst location I have ever been too.
Atmosphere: 1
Food: 1
Service: 1
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