Actually walked out! Stood in line for 15 minutes to get ice cream. Watched four people cooking the same hamburger. Either that or they were guarding it. I’m not sure. Then watched an employee who was cleaning freezer doors walk over and start dipping ice cream without washing his hands! Hope you like windex flavored ice cream. But the kipper on the cracker was when one of the four cooks started flipping burgers with HER BARE HANDS! That was all I could take. Sad because I love their food and use to visit somewhat frequently. Not anymore!
Tina McDonald
Clean and friendly staff with timely service
Matt Sloan
Horrible customer service. We visited the morning of 6/1 and was embarrassed for the Braums name
Lee Schroeder III
1/4 pound cheeseburgers are bomb!
Ryan M
One of the better fast food burger joints in Monett. Service is quick and friendly, food is cheap and made wonderfully. Ice cream is delicious and has a great variety.
Carter LeFon
Went to get ice cream. Waited 10 minutes for services no one even spoke. Left and went somewhere else
Atmosphere: 1
Service: 1
Sam Torbett
Only place left on earth you can get quality ice cream and not break your savings account
Stephanie Fuller
No meat on the bag of burgers!
Atmosphere: 1
Food: 1
Service: 1
Jerry Metter
Had dinner before a movie and the burgers were spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Chicken Dinner
Rylan
Everyone except one person was bad they treat there workers wrong and they should be suid
Everything is high-quality. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Fries
Laurie Long
I'm just tired of being treated like a problem when I'm a paying customer. Usually, it is only two particular evening employees. I have quit going inside or doing any of my grocery shopping at this location. Sometimes, I will still use the drive-thru or drive to Aroura to shop.
*Food is good if it's made correctly, which unfortunately is extremely rare. Ingredients are always missing, or the quality & quantity is way less than it should be. *The following is what to expect while visiting Braums located in Monett, Missouri. *You begin by placing an order(we always order; 1-chicken salad, 2-burgers with fries, and 2 fountain drinks). *Proceed to the first window to pay. The only thing you can expect from this employee is your receipt. They never say a word unless you make them by asking a question. *Pull forward for the "BEST" part of your Braums experience. You have now arrived at the pick-up window. After a couple minutes, the window will open, an employee's arm quickly reaches out and hands you your drinks without saying a word or making eye contact. The window then slams shut, and you wait... After about another 5 minutes, the window opens, and you're given your burgers and fries(still no eye contact), then window slams shut. After another couple minutes window opens, and you are told to pull up and wait for your salad, this is where window slams shut for the last time. SO, IF ANYTHING is wrong or missing with the food they already handed you , you have to try to get their attention before the window closes. If they hear you, the window will open but GET READY, because the look they give you and their body language is PURE DISGUST, even if its just to ask them for a straw. Without a response the window then slams shut, while their grabbing you a straw you can see how pissed they are. The window then opens, straw comes out, and while you're trying to thank them, the window is slammed in your face. ** HEY, at least they finally made eye contact! You then pull up and wait another 5-8 minutes until an employee walks out hands you a (prepackaged, just add chicken) salad then walks away never saying a word. ***You have now reached "CLIMAX", you arrived home just in time to "ENJOY" eating BRAUM'S DELICIOUS; soggy cold fries, cold burgers that are missing cheese or a tomato, and fountain drinks that only have two surviving ice cube and let's not forget about that salad they worked so hard to prepare... DAMN IT, THEY FORGOT THE SALAD DRESSING!!!!
**As for their fresh dairy items sold only inside store, I have to say BRAUMS IS THE ONLY PLACE I PURCHASE our MILK & FROZEN YOGURT, they are DELICIOUS!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frozen Yogurt
Fonfin
This place has horrible management, and horrible persons to serve you that always get your order wrong and are short tempered with elderly and people who are of need of better ice cream than what this specific place has to offer.
Kid-friendliness: These people are not kid friendly as they have the shortest tempers as workers as I've ever seen! They will fire anybody over a dropped cheerio. amen brother, keep preaching, love god.
Actually walked out! Stood in line for 15 minutes to get ice cream. Watched four people cooking the same hamburger. Either that or they were guarding it. I’m not sure. Then watched an employee who was cleaning freezer doors walk over and start dipping ice cream without washing his hands! Hope you like windex flavored ice cream. But the kipper on the cracker was when one of the four cooks started flipping burgers with HER BARE HANDS! That was all I could take. Sad because I love their food and use to visit somewhat frequently. Not anymore!
Clean and friendly staff with timely service
Horrible customer service. We visited the morning of 6/1 and was embarrassed for the Braums name
1/4 pound cheeseburgers are bomb!
One of the better fast food burger joints in Monett. Service is quick and friendly, food is cheap and made wonderfully. Ice cream is delicious and has a great variety.
Went to get ice cream. Waited 10 minutes for services no one even spoke. Left and went somewhere else
Atmosphere: 1
Service: 1
Only place left on earth you can get quality ice cream and not break your savings account
No meat on the bag of burgers!
Atmosphere: 1
Food: 1
Service: 1
Had dinner before a movie and the burgers were spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Chicken Dinner
Everyone except one person was bad they treat there workers wrong and they should be suid
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No bad
Parking: Easy parking
Kid-friendliness: Fun/ ice cream… you get it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
Everything is high-quality. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger or Cheeseburger, Fries
I'm just tired of being treated like a problem when I'm a paying customer. Usually, it is only two particular evening employees. I have quit going inside or doing any of my grocery shopping at this location. Sometimes, I will still use the drive-thru or drive to Aroura to shop.
Kid-friendliness: Great kids menu.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Crispy Chicken, Fries, Frozen Yogurt
*Food is good if it's made correctly, which unfortunately is extremely rare. Ingredients are always missing, or the quality & quantity is way less than it should be.
*The following is what to expect while visiting Braums located in Monett, Missouri.
*You begin by placing an order(we always order; 1-chicken salad, 2-burgers with fries, and 2 fountain drinks).
*Proceed to the first window to pay.
The only thing you can expect from this employee is your receipt. They never say a word unless you make them by asking a question.
*Pull forward for the "BEST" part of your Braums experience. You have now arrived at the pick-up window. After a couple minutes, the window will open, an employee's arm quickly reaches out and hands you your drinks without saying a word or making eye contact. The window then slams shut, and you wait...
After about another 5 minutes, the window opens, and you're given your burgers and fries(still no eye contact), then window slams shut. After another couple minutes window opens, and you are told to pull up and wait for your salad, this is where window slams shut for the last time. SO, IF ANYTHING is wrong or missing with the food they already handed you , you have to try to get their attention before the window closes. If they hear you, the window will open but GET READY, because the look they give you and their body language is PURE DISGUST, even if its just to ask them for a straw. Without a response the window then slams shut, while their grabbing you a straw you can see how pissed they are. The window then opens, straw comes out, and while you're trying to thank them, the window is slammed in your face.
** HEY, at least they finally made eye contact! You then pull up and wait another 5-8 minutes until an employee walks out hands you a (prepackaged, just add chicken) salad then walks away never saying a word.
***You have now reached "CLIMAX", you arrived home just in time to "ENJOY" eating BRAUM'S DELICIOUS; soggy cold fries, cold burgers that are missing cheese or a tomato, and fountain drinks that only have two surviving ice cube and let's not forget about that salad they worked so hard to prepare... DAMN IT, THEY FORGOT THE SALAD DRESSING!!!!
**As for their fresh dairy items sold only inside store, I have to say BRAUMS IS THE ONLY PLACE I PURCHASE our MILK & FROZEN YOGURT, they are DELICIOUS!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frozen Yogurt
This place has horrible management, and horrible persons to serve you that always get your order wrong and are short tempered with elderly and people who are of need of better ice cream than what this specific place has to offer.
Kid-friendliness: These people are not kid friendly as they have the shortest tempers as workers as I've ever seen! They will fire anybody over a dropped cheerio. amen brother, keep preaching, love god.
Atmosphere: 1
Food: 1
Service: 2
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