On the phone, I was told 15-20 minutes. I arrived 25 minutes after the call. I waited over 15 minutes for someone to come to the counter before I yelled back to the kitchen to ask if I could have my pizza. She told me she was busy and then proceeded to make a bunch of pizzas because she didn’t have time to bring mine so I never got pizza because they were too busy to come to the counter and take my payment and give me the pizza they made
Atmosphere: 1
Food: 1
Service: 1
Persephone Metheny
Went to get pizza yesterday and the cashier tipped herself like $4. Didn't ask if I wanted to leave a tip, just assumed I did. Definitely wont be going back there for awhile.
Atmosphere: 1
Service: 1
Roman Asim
Long wait times. Food not cooked properly. Poor customer sevice. Re-training needed for entire crew.
Atmosphere: 1
Food: 2
Service: 1
Shawna West
The service horrible we had the wait another extra 15 mins to get our food cause it wasn't done by the time just for our food to look like this will never go back this pizza again and won't recommend it anyone either.... would post a picture that I took of it but dont give me an option too
Atmosphere: 1
Food: 1
Service: 1
Rob Fullerton
Walk in, order to go. They did not have a menu or any assistance on pizza toppings. Just ordered a basic pizza and nothing else. Very poor customer service.
Atmosphere: 1
Food: 5
Service: 1
Shane Hoover
Yo, lemme tell y'all something about Pizza Hut. When that red box hit the doorstep, it's not just dinner, it's a whole mood. You know what I'm talkin' about – that smell alone? Legendary. They don't play around. The crust is always on point, sturdy enough to handle all that cheese and toppings like a champ. And the flavor? Always hits right, every single time. It's the go-to for chill nights, game nights, or any night you just need that comfort food that ain't gonna let you down. Pizza Hut, y'all killin' it!
Atmosphere: 5
Food: 5
Service: 5
Alex Wilson
This pizza hut is great. Every time I go in the people there are working hard
Janette Lovelady
I ordered a medium supreme pan pizza. The guy who waited on me said he had a large instead, I totally didn't understand that! When we got home to eat it, it was absolutely horrible. The crust tasted doughy like it wasn't cooked through, everything fell off if you tried to pick it up. I have to say, this was the worst pizza I've ever eaten from pizza hut. I was going to go back in and complain but my mom didn't want me to. I will not order from this location again, with the price of food these days it's a real blow getting food that you've paid good money for but cannot eat. Highly disappointed!
K Ivy
I don't have my Pizza yet so I am unable to answer quality etc, however, Cas was great..I had a bad experience with the corporate person and/or call center approximately an hour prior . I'm glad I called back and got Cas which is a local employee,l(I asked). He was patient and walked me through the specials. Great job, Cas and staff here locally.
Made exactly how we asked it to be and was hot fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Myers Graves
Made exactly how we asked it to be and was hot fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Jo Hadley
It was delivered...hot and great ?
Food: 5
Service: 5
K
Mt. Vernon Pizza Hut is getting worse with each order. We don't order from this location very often, but when we do it's even worse than the time before. We don't plan on going back any time soon.
On the phone, I was told 15-20 minutes. I arrived 25 minutes after the call. I waited over 15 minutes for someone to come to the counter before I yelled back to the kitchen to ask if I could have my pizza. She told me she was busy and then proceeded to make a bunch of pizzas because she didn’t have time to bring mine so I never got pizza because they were too busy to come to the counter and take my payment and give me the pizza they made
Atmosphere: 1
Food: 1
Service: 1
Went to get pizza yesterday and the cashier tipped herself like $4. Didn't ask if I wanted to leave a tip, just assumed I did. Definitely wont be going back there for awhile.
Atmosphere: 1
Service: 1
Long wait times. Food not cooked properly. Poor customer sevice. Re-training needed for entire crew.
Atmosphere: 1
Food: 2
Service: 1
The service horrible we had the wait another extra 15 mins to get our food cause it wasn't done by the time just for our food to look like this will never go back this pizza again and won't recommend it anyone either.... would post a picture that I took of it but dont give me an option too
Atmosphere: 1
Food: 1
Service: 1
Walk in, order to go.
They did not have a menu or any assistance on pizza toppings.
Just ordered a basic pizza and nothing else.
Very poor customer service.
Atmosphere: 1
Food: 5
Service: 1
Yo, lemme tell y'all something about Pizza Hut. When that red box hit the doorstep, it's not just dinner, it's a whole mood. You know what I'm talkin' about – that smell alone? Legendary. They don't play around. The crust is always on point, sturdy enough to handle all that cheese and toppings like a champ. And the flavor? Always hits right, every single time. It's the go-to for chill nights, game nights, or any night you just need that comfort food that ain't gonna let you down. Pizza Hut, y'all killin' it!
Atmosphere: 5
Food: 5
Service: 5
This pizza hut is great. Every time I go in the people there are working hard
I ordered a medium supreme pan pizza. The guy who waited on me said he had a large instead, I totally didn't understand that! When we got home to eat it, it was absolutely horrible. The crust tasted doughy like it wasn't cooked through, everything fell off if you tried to pick it up. I have to say, this was the worst pizza I've ever eaten from pizza hut. I was going to go back in and complain but my mom didn't want me to.
I will not order from this location again, with the price of food these days it's a real blow getting food that you've paid good money for but cannot eat. Highly disappointed!
I don't have my Pizza yet so I am unable to answer quality etc, however, Cas was great..I had a bad experience with the corporate person and/or call center approximately an hour prior . I'm glad I called back and got Cas which is a local employee,l(I asked). He was patient and walked me through the specials. Great job, Cas and staff here locally.
I think they did a great job.
jan 2025
Restaurantji Recommends
Robert is the best!
Made exactly how we asked it to be and was hot fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Made exactly how we asked it to be and was hot fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
It was delivered...hot and great ?
Food: 5
Service: 5
Mt. Vernon Pizza Hut is getting worse with each order. We don't order from this location very often, but when we do it's even worse than the time before. We don't plan on going back any time soon.
Atmosphere: 1
Food: 1
Service: 2
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