Access Family Care
1504 N Business 49, Neosho
(417) 451-4447
Recent Reviews
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When you call to make an appointment they answer "How may I serve you today". I immediately knew I'd struck gold. I liked everything about my first visit... the location, the wait time, the cleanliness, the humility, the comfortability, the professionalism. The nurse practitioner was great. Dr. Lutes was great. The app is great.
I have received several pieces of mail for person named Liandro Ortega,who doesn't reside at the address I have owned for 26 yrs. I have called a few times to resolve this matter and I keep getting shuffled around with no results. Your calling system sucks.
Polite helpful service. Got me in when I was not feeling well. Calls me back with my results and explains them. Amanda at Neosho is great. Will refer my friends!
I see Joe and Seth, both are great, could not ask for better service. All of the staff is always very friendly and inclusive, can not reccomend access more.
Staff and Dentist treated my son like a second class citizen.Never return to this clinic.
Unfriendly place never clean one of the nurses blew my vain while taking my blood never go here.
Dr Joe Lutz is the BEST !!! A People’s Person !! He can relate to You and above all he just doesn’t listen to you he hear you !!! Thank You. !!!!
They are horrible! Won't see sick paitents. Make people wait in a hot car with no A/C. Make little kids suffer and not see them or help them with medication they need and don't need to stop suddenly. I'm almost positive they do more damage to people than they help. I won't be surprised if someone dies under their watch. I definitely won't be recommending AFC too anyone!!!
These doctors are all about giving out pills with out doing the correct testing but when you actually need there help they are never in the office or the nursing staff is always rude and act like they dont want to be there i had to wait out in the heat in the sun for 45 min to be seen and then they want me to wait additional 30 min more in the sun. I would not take my sick dog to this clinic
I love Access. I definitely recommend Neosho & Joplin locations because I've been to both.
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Lane Salazar is literally the worse “doctor” I have ever been to. He showed absolutely NO care whatsoever to what was going on with me. He came in and was very snobby and rude and didn’t seem to care at all about my depression. At the end of my visit (after he was terribly rude) he told the lady at the front desk that I “needed to take some time off because of my issues and because I needed to get my life together”. Literally will never go here again.
They made me, who is allergic to the sun, sit out in a hot car with no a/c with an 8 yr old who hasn't had his behavior meds in over a week because they refused to see him both times we took him to his appointments. Very disrespectful, rude and I am afraid one day they will end up killing someone. See them at your friends, family, or your own risk. I do hope those who do go here have a better experience then my family.
Joe is the best my mom, myself and my daughter all go here. I love this place!
Friendly and most of the time I am able to get an appointment on the same day!
Friendly and caring staff, convenient appointments and very thorough provider
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