Arby's
482 Tree Farm Rd, New Florence
(573) 835-3102
Recent Reviews
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The young man at the counter was extremely rude and unfriendly. He spoke to us as if we were stupid. The overall atmosphere was unwelcoming and hostile. We will never be back to this location.
Stopped at the drive thru Thursday about 5pm & no one answered to take an order. 3 employees out back smoking could clearly see someone in the drive thru at dinner hour. Had to go inside to get service. No sign on the drive thru that anything was wrong with it. Poor service.
It's ten forty five in the morning, and we are burying, served yesterday's roast beef free, slice and then put into a microwave or a heater of some kind, which turns the ends brown, which is very hard.And question, maybe you might want to think about this, especially when you advertise fresh, warm, hot, sliced meat
First off the guy that put my food in the bag did NOT change he’s gloves after he was doing the trash he set the trash bag with trash in it down and without changing gloves put my food in the bags I use to be a assistant manager and know the process and this Arby’s failed
Food was good, got everything by the time we got gas no problems
We ordered our food to go. I was about to get my food when my dad stopped me that one of the employees was eating food behind the counter. He grabbed the managers and someone else remade our order. When we got our order, it was still wrong. We politely went up and asked it fixed and it was STILL WRONG. At that point, we were done. This place needs some work
This arbys location is the worst iv experienced, The worker here are clearly tweeking on somthing my food was made wrong #16 they made had almost no turky and had no bacon whatsoever, no salt on fries( watched my food sit on the counter for over 15min because they where waiting for fries which where just sitting under the lamp. Guy was walking back and forth talking to himself kept sniffing like he just snorted a bump that hit him to hard.
Wicked customer service.
Fast and accurate.
Thanks.
Atmosphere: 5
Food: 5
Service: 5
Where’s the meat??? I got a medium roast beef and it was the smallest portion. I eat Arby’s when I travel and this was the worst. Dirty tables too. Do better management.
Atmosphere: 1
Food: 1
Service: 1
Stood at the front counter waiting to order for a solid 5 minutes nobody came up so I just left. As an ex Arby’s employee I expect better. @arbys do better hire some competent employees
Atmosphere: 1
Service: 1
Restaurantji Recommends
I ordered a double with a large fry, was CHARGED for a double sandwich and a large fry, never was given the option to get a recipe, received the smallest sandwich possible and a small fry. 10/14/24 7pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
The help could use some serious dental hygiene! There needs to be a better standard in place for people who handle food! My Buffalo chicken was a sloppy mess when I unwrapped it my mozzarella sticks were old and nasty! For $14 dollars I got hosed! DO NOT STOP HERE! FOOD IS
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef 'N Cheese Slider, Buffalo Chicken Slider
Roast beef sandwich with extra thick cut and soaked completely through the bun. The fries were ice cold. People were friendly as can be but it doesn't matter much when the product is this bad. I consistently had this experience when passing through this location.
Atmosphere: 3
Food: 1
Service: 5
Ordered 2 for 6 roast beef with arby sauce got home no arby sauce. Sandwich is no good without sauce in the trash not driving 20 miles for sauce
No more of my business and this is not the first time this has happened
Food: 1
Service: 1
Recommended dishes: Roast Beef
One sandwich a few days ago and i have not been able to sleep or stay off the toilet. Very upset. Food poisoning Im sure.
Food: 1
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