The customer service has a awful attitudeMy Chicken was fried in old dark cooking oil and my okra was stuck together and burnt. They replied with no remorse.
Atmosphere: 2
Food: 1
Service: 1
Angelic Jones
Everything was terrible and the service was horrible ?
Atmosphere: 1
Food: 1
Service: 1
Cii Cii
7:20 on a Weds and they refused a 3pc wing meal. Staying tht they only have breast for the remainder of the night. Wow! Paying customers can’t get what they want here so why bother?? Avoid the one by the airport too. You’re better off going on Page!
Service: 1
K J
The service was disrespectful. I ordered a combo and wanted to change the flavor of the drink. The manager told me I could not get lemonade instead of the drink. SMH!!!! I asked if its already paid for what is the difference? Her attitude was so rude & obnoxious, I will NEVER return!!!!
Atmosphere: 1
Service: 1
L Smith
The sign on the door says 10am. They are not open on time. And saying they will be open at 10:30am. What ever happened to opening on time!!!is this a black thing? Churchs in the white neighbor hood opens on time!!!
Timothy Latrice Woods
ALWAYS ON POINT!
Atmosphere: 5
Food: 5
Service: 5
Rhonda Harris
Go see them NEW N IMPROVED ...
Atmosphere: 5
Food: 5
Service: 5
Eric Detrick McPherson
I've reviewed this store before, and it was not a good review. This review is not better! It all boils down to one thing: customer service. Very rude and unprofessional service: woman takes order then walks away without confirming, doing five different things at once apparently. When she does place the food before us and our drinks, again she walks away and starts taking orders from the drive-thru. But it's the wrong order in front of us, and me not paying attention I grabbed the order and took it to the table before realizing it wasn't ours. I hadn't touched any of the food, but of course the customer who it was supposed to go to didn't want it, so the order was rejected for a new one. I can understand the employee's frustrations, but to then become rude and dismissive and argue with customers and assault Uber drivers and tell people not to come to her store anymore was totally unprofessional! Furthermore, my woman paid for two extra dipping sauses and didn't get them, yet we got the two extra biscuits that went to another order! As for the food, look at the picture I've included and tell me what you think. Does this look like something that you are ready to eat after just paying for it? (A 2-piece fish platter and a 3-piece chicken combo.) Look at the chicken in particular! If you have people this stressed out working for you, maybe it's a good idea to get new people! Regardless, as long as this particular employee (and probably manager) is store host, I will not be back to this unprofessional location!
Atmosphere: 2
Food: 2
Service: 1
Sandy Miller
Trouble customer services skills @ a lot of locations. & Food not good isn't cooked as requested..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Apple Pie, Honey-Butter Biscuit
Tashara Sahara
DO NOT GO HERE!!! If they mess up your food, they will not want to refund you. This store is comprised of all family members, and it is a ghetto fabulous mess. The store manager is very rude and disrespectful. I brought food on Friday and brought it back about an hour later, and they refused me a refund. The rude young lady calls the GM at home, and the GM says that I have to bring the food back on Sunday when she is at work. I guess they didn't think I would keep the food that long.....but I did. She was trying to find any and every excuse not to refund my money but finally did. I will never go to this location again!
The customer service has a awful attitudeMy Chicken was fried in old dark cooking oil and my okra was stuck together and burnt. They replied with no remorse.
Atmosphere: 2
Food: 1
Service: 1
Everything was terrible and the service was horrible ?
Atmosphere: 1
Food: 1
Service: 1
7:20 on a Weds and they refused a 3pc wing meal. Staying tht they only have breast for the remainder of the night. Wow! Paying customers can’t get what they want here so why bother?? Avoid the one by the airport too. You’re better off going on Page!
Service: 1
The service was disrespectful. I ordered a combo and wanted to change the flavor of the drink. The manager told me I could not get lemonade instead of the drink. SMH!!!! I asked if its already paid for what is the difference? Her attitude was so rude & obnoxious, I will NEVER return!!!!
Atmosphere: 1
Service: 1
The sign on the door says 10am. They are not open on time. And saying they will be open at 10:30am. What ever happened to opening on time!!!is this a black thing? Churchs in the white neighbor hood opens on time!!!
ALWAYS ON POINT!
Atmosphere: 5
Food: 5
Service: 5
Go see them NEW N IMPROVED ...
Atmosphere: 5
Food: 5
Service: 5
I've reviewed this store before, and it was not a good review. This review is not better! It all boils down to one thing: customer service. Very rude and unprofessional service: woman takes order then walks away without confirming, doing five different things at once apparently. When she does place the food before us and our drinks, again she walks away and starts taking orders from the drive-thru. But it's the wrong order in front of us, and me not paying attention I grabbed the order and took it to the table before realizing it wasn't ours. I hadn't touched any of the food, but of course the customer who it was supposed to go to didn't want it, so the order was rejected for a new one. I can understand the employee's frustrations, but to then become rude and dismissive and argue with customers and assault Uber drivers and tell people not to come to her store anymore was totally unprofessional! Furthermore, my woman paid for two extra dipping sauses and didn't get them, yet we got the two extra biscuits that went to another order! As for the food, look at the picture I've included and tell me what you think. Does this look like something that you are ready to eat after just paying for it? (A 2-piece fish platter and a 3-piece chicken combo.) Look at the chicken in particular! If you have people this stressed out working for you, maybe it's a good idea to get new people! Regardless, as long as this particular employee (and probably manager) is store host, I will not be back to this unprofessional location!
Atmosphere: 2
Food: 2
Service: 1
Trouble customer services skills @ a lot of locations. & Food not good isn't cooked as requested..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Apple Pie, Honey-Butter Biscuit
DO NOT GO HERE!!! If they mess up your food, they will not want to refund you. This store is comprised of all family members, and it is a ghetto fabulous mess. The store manager is very rude and disrespectful. I brought food on Friday and brought it back about an hour later, and they refused me a refund. The rude young lady calls the GM at home, and the GM says that I have to bring the food back on Sunday when she is at work. I guess they didn't think I would keep the food that long.....but I did. She was trying to find any and every excuse not to refund my money but finally did. I will never go to this location again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Fries
Restaurantji Recommends
Chicken awful.
Atmosphere: 1
Food: 1
Service: 1
This is a very busy location but the service was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Worse place ever....THEY DON'T HAVE ANYTHING....and the worker's are rude...dam our people..Please come
Atmosphere: 1
Food: 3
Service: 1
Parking: Need more parking
Atmosphere: 4
Food: 4
Service: 4
No!! It was nasty!! ?
Atmosphere: 1
Food: 1
Service: 1