Terrible Experience – Staff Was Super Unprofessional
We ordered two sets of wings and fries and showed up at the pickup time like we were supposed to. Then we ended up waiting 45 minutes past that with no updates or explanation. We stayed patient, but when someone finally came out, she said it was taking so long because it was a “big order”… which made no sense because we only ordered two things.
When my boyfriend politely said that, she just stared at us weirdly, then walked towards the doors, gave a ticket to a coworker, walked out the door and started screaming at the top of her lungs. She came back in and said she “felt better now” like that was normal behavior in front of customers.
We finally got our food an hour late and got a half-hearted “sorry about that.” The whole thing was super awkward and uncomfortable. Honestly, the staff acted like that was a normal behavior from her. I’m still in shock never have experienced anything like that!!
Kandi Bowman
No buffet like shown in picture
Daniel Davis
Got new great delivery drivers!
Stephen
I live super close. But some nights I dont even want to leave or Ive had a few drinks so its not a good idea to drive. Never been inside except once for a pickup. The food is usually fine but the site is glitchy and the deals suck ass. If they had any competition theyd have to shape up or ship out. Their only selling point is the cinnabon rolls...some of the prices are ridiculous. Usually I go use dominos in grain valley bc they have way better deals.
Douglas Portillo
They be taking so long and I was here for atleast a whole hour
Julia S.
Pizza was good. But workers wore pajamas and robes not even kidding 😭🤞
Katherine Willis (Kat)
Apparently I paid 65+15 i paid 80 for two pizza big dinner boxes I got 5kids I called chick took my card number I told her 10 and she charged 15 on card then a guy spoke no English n showed me his phone n said I had to pay 65 when I got 5 kids hungry I kept trying to ask him y he said he don't speak English and I talked in his phone and he said no I have to pay him what his phone shows called pizza hut they told me to check my bank screw this place I'll never order there again and I'm going there first thing in the morning it's so cold I couldn't walk and wait till u see the pics and food was cold and all mushed to one side I make 30a day and that's bull crap how this happened I'll never ever eat pizza at oak pizza hut again or order from them I'll starve first and don't worry door dash is going to get a piece of my mind to
Waylon Mayberry
Tried to ordered the special that was posted on the door and on the wall. The waitress said she had no idea about it and was told I couldn't get it. This makes no sense to me.
Atmosphere: 1
Food: 1
Service: 1
Barrett Bidwell
Service is awful. I was in the restaurant for an hour and a half and the waitress came over twice. Waitress was also in a horrible mood and very rude. Took her 20 min to approach us originally, not a single time did she come up to us to offer a refill or see if we needed anything. After we were finished with our food, we waited an additional 30 minutes to receive our check. Terrible terrible terrible service.
Atmosphere: 1
Food: 4
Service: 1
CrocK
Maybe the time of day, but the buffet is gone, salad bar or salad is gone, no music, no nothing just silence. Boring, for a pizza hut, I haven't been in a long time to the inside and sat down so to be fair for review, you may enjoy the quietness. Plus the menu is very bland or not a lot of selection.
I called to see if they delivered to the loves truck stop and I was told no. Truckers deserve delivery to. Since we delivery good to your place of business why can't we get the same curiosity. I mean it's only less than 10 minutes away and I tip well. Sucks on your end
Service: 1
Jamie Gavin
Very good service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Chad Borgmann
Ordered an all meat...barely any...should have looked before I left...will NOT stop there again.
Terrible Experience – Staff Was Super Unprofessional
We ordered two sets of wings and fries and showed up at the pickup time like we were supposed to. Then we ended up waiting 45 minutes past that with no updates or explanation. We stayed patient, but when someone finally came out, she said it was taking so long because it was a “big order”… which made no sense because we only ordered two things.
When my boyfriend politely said that, she just stared at us weirdly, then walked towards the doors, gave a ticket to a coworker, walked out the door and started screaming at the top of her lungs. She came back in and said she “felt better now” like that was normal behavior in front of customers.
We finally got our food an hour late and got a half-hearted “sorry about that.” The whole thing was super awkward and uncomfortable. Honestly, the staff acted like that was a normal behavior from her. I’m still in shock never have experienced anything like that!!
No buffet like shown in picture
Got new great delivery drivers!
I live super close. But some nights I dont even want to leave or Ive had a few drinks so its not a good idea to drive. Never been inside except once for a pickup. The food is usually fine but the site is glitchy and the deals suck ass. If they had any competition theyd have to shape up or ship out. Their only selling point is the cinnabon rolls...some of the prices are ridiculous. Usually I go use dominos in grain valley bc they have way better deals.
They be taking so long and I was here for atleast a whole hour
Pizza was good. But workers wore pajamas and robes not even kidding 😭🤞
Apparently I paid 65+15 i paid 80 for two pizza big dinner boxes I got 5kids I called chick took my card number I told her 10 and she charged 15 on card then a guy spoke no English n showed me his phone n said I had to pay 65 when I got 5 kids hungry I kept trying to ask him y he said he don't speak English and I talked in his phone and he said no I have to pay him what his phone shows called pizza hut they told me to check my bank screw this place I'll never order there again and I'm going there first thing in the morning it's so cold I couldn't walk and wait till u see the pics and food was cold and all mushed to one side I make 30a day and that's bull crap how this happened I'll never ever eat pizza at oak pizza hut again or order from them I'll starve first and don't worry door dash is going to get a piece of my mind to
Tried to ordered the special that was posted on the door and on the wall. The waitress said she had no idea about it and was told I couldn't get it. This makes no sense to me.
Atmosphere: 1
Food: 1
Service: 1
Service is awful. I was in the restaurant for an hour and a half and the waitress came over twice. Waitress was also in a horrible mood and very rude. Took her 20 min to approach us originally, not a single time did she come up to us to offer a refill or see if we needed anything. After we were finished with our food, we waited an additional 30 minutes to receive our check. Terrible terrible terrible service.
Atmosphere: 1
Food: 4
Service: 1
Maybe the time of day, but the buffet is gone, salad bar or salad is gone, no music, no nothing just silence. Boring, for a pizza hut, I haven't been in a long time to the inside and sat down so to be fair for review, you may enjoy the quietness. Plus the menu is very bland or not a lot of selection.
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
Very goof pizza but I don't lilee cheese crust
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks
I called to see if they delivered to the loves truck stop and I was told no. Truckers deserve delivery to. Since we delivery good to your place of business why can't we get the same curiosity. I mean it's only less than 10 minutes away and I tip well. Sucks on your end
Service: 1
Very good service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Ordered an all meat...barely any...should have looked before I left...will NOT stop there again.
Atmosphere: 4
Food: 2
Service: 5
I love Pizza ?
Atmosphere: 4
Food: 4
Service: 5
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