Ordered 1 r44 blackberry sweet tea with lemon wedge. 2 half cut r44 teas a nd a grape slush with nerds. Waited 25 mins on 4 drinks and then when delivered we were informed by the girl she just got back from break and made our drinks. My issue isn't even the time. None of the drinks were anything we ordered and no one tried to fix the issue. Glad I don't live 8n town cause I'll never be back here.
Diana Jester
Ordered sat for 30 minutes another car next to us got our food and theirs thank goodness the pay option wasn't working at the space we was in so we hadn't paid yet. Buzzed again to find out they thought we had our food ...no good bye! So this isn't the first time we've had problems with this location thought we would try again but nothing has changed.
Sonia Noyes
I waited 30 mins on a drink and chicken sandwich just for them to bring my drink and said one of the workers deleted my order ,then I gotta watch on them to put the money back on to my card for the sandwich I ddnt recieve and waited another 10 mins on a receipt for them to forget that too.ive gave 3 chances to this place and each time it's always something,I'll just go one in grain valley
Cody Mitchell
Food was dry and burnt drink was sour customer service was bad.
Larry Woodward
I honestly don’t have the words
William Keith
Go through the drive through at 8:35 pm with only 1 car in front of me. Ordered 2 small resses blast with extra resses and one small m&m blast. I proceed to wait over 20 minutes for my desserts. I get them being completely overflowing and pouring down this side of the containers and all over my cup holders. Then when I get home I find that they lightly dusted the top of the ice cream with resses and called it a day. Paid extra money to have extra resses and did not even get the bare minimum amount. What a huge disappointment and terrible experience. Not the first time having a bad experience here so should I really be shocked.
Stephen
Stopped by about 945 to grab some food. Ive only been through this location a few times despite living so close as another time or two systems were down. Overall id give it 4 stars but tonight they got 5, Maurice was personable, and got the food out fast hot and fresh. Give the guy a raise
Angelina Rivera
02-21-25 First time I ate here it was delicious but last few times the food has been different tonight my fiancé grabbed me food while working tonight and as I was eating I found hair in my food and the burger made me feel queasy. There was more hair when you lifted the burger patty and such. There was more fries were over cooked as well. And when going through it the hair kept breaking off into pieces and I have red hair mind you. Awful experience we won’t be eating from here again!
Mitchell Roberts
Didn't get order right and found hair in food.
kaleb gress
Man this place gets worse and worse. Not what I ordered
This is the worst sonic ever I order online just to get there to pick up my food and I have to WAIT & WAIT & WAIT. Then I get my food and it is cold like it's been ready for a long time. They forgot to put nerds in my grandsons drink which I paid an extra dollar for. Get your act together. I will not be back at least to the one here in town..... worst customer service ever. This isn't the first time I have had this issue one time I can deal with but when it happens over and over not acceptable.
Brianna Rose
They gave me old chili cheese tots that were rock hard all around I couldn't even eat them
Tim Butters
If they are out of the right size patty,throw the next biggest one on there and get the food out
Carolyn Hight
Stale bun, WAY overcooked pattie, onion rings lousy. We have had much better in the past. Was our food left over from the noon rush? We ordered at drive thru at 2:30pm. I'm afraid that unless there is some change, Sonic in Oak Grove will soon close.
Ordered 1 r44 blackberry sweet tea with lemon wedge. 2 half cut r44 teas a nd a grape slush with nerds. Waited 25 mins on 4 drinks and then when delivered we were informed by the girl she just got back from break and made our drinks. My issue isn't even the time. None of the drinks were anything we ordered and no one tried to fix the issue. Glad I don't live 8n town cause I'll never be back here.
Ordered sat for 30 minutes another car next to us got our food and theirs thank goodness the pay option wasn't working at the space we was in so we hadn't paid yet. Buzzed again to find out they thought we had our food ...no good bye! So this isn't the first time we've had problems with this location thought we would try again but nothing has changed.
I waited 30 mins on a drink and chicken sandwich just for them to bring my drink and said one of the workers deleted my order ,then I gotta watch on them to put the money back on to my card for the sandwich I ddnt recieve and waited another 10 mins on a receipt for them to forget that too.ive gave 3 chances to this place and each time it's always something,I'll just go one in grain valley
Food was dry and burnt drink was sour customer service was bad.
I honestly don’t have the words
Go through the drive through at 8:35 pm with only 1 car in front of me. Ordered 2 small resses blast with extra resses and one small m&m blast. I proceed to wait over 20 minutes for my desserts. I get them being completely overflowing and pouring down this side of the containers and all over my cup holders. Then when I get home I find that they lightly dusted the top of the ice cream with resses and called it a day. Paid extra money to have extra resses and did not even get the bare minimum amount. What a huge disappointment and terrible experience. Not the first time having a bad experience here so should I really be shocked.
Stopped by about 945 to grab some food. Ive only been through this location a few times despite living so close as another time or two systems were down. Overall id give it 4 stars but tonight they got 5, Maurice was personable, and got the food out fast hot and fresh. Give the guy a raise
02-21-25
First time I ate here it was delicious but last few times the food has been different tonight my fiancé grabbed me food while working tonight and as I was eating I found hair in my food and the burger made me feel queasy. There was more hair when you lifted the burger patty and such. There was more fries were over cooked as well. And when going through it the hair kept breaking off into pieces and I have red hair mind you. Awful experience we won’t be eating from here again!
Didn't get order right and found hair in food.
Man this place gets worse and worse. Not what I ordered
Restaurantji Recommends
This is the worst sonic ever I order online just to get there to pick up my food and I have to WAIT & WAIT & WAIT. Then I get my food and it is cold like it's been ready for a long time. They forgot to put nerds in my grandsons drink which I paid an extra dollar for. Get your act together. I will not be back at least to the one here in town..... worst customer service ever. This isn't the first time I have had this issue one time I can deal with but when it happens over and over not acceptable.
They gave me old chili cheese tots that were rock hard all around I couldn't even eat them
If they are out of the right size patty,throw the next biggest one on there and get the food out
Stale bun, WAY overcooked pattie, onion rings lousy. We have had much better in the past. Was our food left over from the noon rush? We ordered at drive thru at 2:30pm. I'm afraid that unless there is some change, Sonic in Oak Grove will soon close.
Atmosphere: 1
Food: 1
Service: 2
Good food.
Atmosphere: 3
Food: 3
Service: 3
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