Dunkin'
1220 State Hwy K, O'Fallon
(636) 385-6688
Recent Reviews
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Donuts tasted like they were 3 days old, horrendous
Got a needed pick me up and it was delicious 😋
Atmosphere: 4
Food: 4
Service: 4
Best Dunkin I've been too and I've been to a lot. The place itself was very clean and a friendly atmosphere! The employees greeted me right away and asked me for my order, I had ordered ahead of time and it didn't seem to be ready which was totally fine, but it turns out the employee was waiting for me to arrive to put the cold foam on so It didn't melt. What a wonderful gesture to increase satisfaction. Ended up being the best coffee, I've had in a while!
Atmosphere: 5
Food: 5
Service: 5
The prices have shot up! Like wayyyy more than the others. The price is the real issue 🤷🏾♂️
Atmosphere: 4
Food: 4
Service: 4
Love the COLD BREW and the summer teas. Food and donuts, not so much for me.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Light Dunkin' Refresher
The staff here are so wonderful and kind. Great products as well!
Atmosphere: 5
Food: 5
Service: 5
Pricey donuts
Good service. Nice people always.
What is the point of wearing gloves if you’re going to accept payments, pick up stuff off the floor, and then touch the donuts directly? Not sanitary at all! Multiple employees doing this! Some locations understand the purpose of gloves in replace them instead of washing hands, this place just puts them on and doesn’t replace them between activities. Nasty!
Staff in the store are very rude and irresponsible this kind of service is not at all expected from Dunkin Donuts.hope u do well in future
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Unbelievable! I can't believe what just happened! I paid $26.98 for TWO munchkins buckets at the store, and they assured me they would call when they were ready for pickup. Guess what? They NEVER called me! 😠😡 It's so frustrating to deal with this kind of service. I've been waiting and waiting, and not a single word from them. Seriously, how hard is it to keep your promise and call a customer? I'm beyond angry right now!
Atmosphere: 1
Food: 1
Service: 1
Mobile order, pickup inside
1. Upon arrival informed me one of my items was out of stock so subbed with something cheaper and did not refund difference (I only noticed after I left the price diff)
2. Waited 20 min for order - after it was supposed to be ready. there were no customers in the store other than myself
3. Munchkins box of 50 - stale! Like hard as a rock stale at 6:30 am :(
4. Employee could not speak nor understand English
Atmosphere: 4
Food: 1
Service: 1
Better than average food that I’m used to from Dunkin. A little bit of a language barrier speaking to the employees at this location. Overall good experience
Atmosphere: 4
Food: 4
Service: 4
The coffee and service was very good, happy with my coffee ??!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Coca Mocha Latte
The staff was so kind, donuts were fresh, and one of the team members put in so much effort toward cleaning the lobby space the entire time we were there. Super great workers and atmosphere! ??
Atmosphere: 5
Food: 5
Service: 5
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