McDonald's
2915 State Hwy K, O'Fallon
(636) 978-3155
Recent Reviews
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Had the worst experience at this location EVER!!! This is my go to location. The staff are usually sooo nice!! I ordered a soda and even rounded up lol. I get to the first window and no one is there. I heard someone screaming inside and I was so considered someone was hurt or needed help. I finally heard someone screaming MAAAAAAAM! There was a sign that said come back during business hours. Like what? So then I turn and see an employee bent out of the second window waving at me screaming MAAAAAAAAAAM and angrily glaring and pointing at me to pull up. The lady was SO RUDE! I pull up and she’s yelling at a colleague talking badly about me. She didn’t say to go to the second window over the drive thru menu intercom or I would have. They need better signage if you expect people to just pull up to the second window. What if I was deaf? Talk about NOT inclusive! She barked TWO DOLLARS and then handed me my drink and slammed the drive thru window. I couldn’t believe it and also regret rounding up after that experience! I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
tara was such a delight. she was so upbeat and happy to take our order. very happy afterwards
Atmosphere: 5
Service: 5
I placed a mobile order and when I arrive to the drive through no one came to the speaker. I drove to the first window no one came, went to the second window no one came but I could see a heavy set girls arm, so I honked. She started to walk towards the window but turned as if she she didn't see us and never came to the window. So I drove back through the drive through still no one at speaker. l pulled up to the first window and seen what to be a manager- a guy in a tan collard shirt. So I knocked on the window he opened and immediately said sorry our head set is not working. I said y'all should put a sign on the speaker and mentioned I placed a mobile order. He said tell the people at the next window I let him know no one ever came to that window. He said they should come now. I waited at the second window about another 5 mins before a skinny lady came to the window and asked if we had 2 McDoubles. I said no we have a mobile order and gave her my code she said it should be right up. Another 5 mins passed she came back and said the fries are coming up and should be fresh. (The fries were not fresh, and tasted old) She then came back 5 mins later and said she didn't realize their ice cream machine wasn't working and that we could pick up our McFlurry and shake tomorrow 8/25 and she worked from 7-2. I ask if she can leave a note Incase we don't see her. She said yes but she should be there. I had to work so i wasn't able to make it in time to pick up my ice cream. So I called to see if I could come now but they do not answer the phone. I've called 3 times! She also forgot my straws for my cold drinks.
Food: 1
Service: 1
Advertised on Google as 24 hr drive thru and they definitely ARE NOT. place was closed at 11:30 pm.. do better McDonald's, you're a billionaire dollar franchise...
Luke is always such a pleasure to order from. Mcd is not the same as it was when we were kids. But he brings that experience back when I come here Sundays with my kids after church to play indoors. Hope the managers see his efforts and hospitality he gives this location and give him a raise.
Service: 5
They always get my order right and it's usually hot.
Atmosphere: 3
Food: 4
Service: 3
Its McDonald's what more can I say. Good if your desperate.
Atmosphere: 1
Food: 2
Service: 3
DO NOT GO TO THIS LOCATION! They hired kids and those who can’t speak English telling me it’s crazy their as an excuse for poor service! 2 days in a row I was served chewy old fries and stale bread! They need to shut that location down because no mngr is ever there and 1 worker in the store after hrs! Horrible!!!!!
The self ordering system is nice. And the order was accurate. The fries were good. But the quarter pounder tasted like someone dumped the whole salt shaker on it. Also the place is very clean.
i asked for no pickles and got pickles. also waited ten minutes for food when i am starving
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Refused my order and made me come back through AGAIN. I came through and they refused to give me my complete order (1am). Didn’t get half of what I paid for
Atmosphere: 1
Food: 1
Service: 1
Although there was only one person working, they were extremely sweet and powered through the rush with a compassion for each customer. Thank you to the person behind that register tonight.
Atmosphere: 5
Food: 5
Service: 5
Nasty food very slow service and got my order wrong.
Atmosphere: 2
Food: 2
Service: 2
How about having a talk with the girl that hands out the food in the drive thru about common courtesy, it’s not very polite when you’re trying to put your change away (cuz you see, I just pulled away from the window you pay at, that gentleman was very polite) and the girl at the window says, in a very smartallic tone, “here” and just about throws my bag at me! Listen little girl, you don’t have to say anything, I already know what I’m supposed to do next, you don’t have to act like I’m stalling!! You were very rude and corporate will get a call!! If you don’t like your job of dealing with the public then quit!!
Service: 1
tried calling for over an hour and nobody picked up
Service: 1
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