McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
101 McDonald Ln, O'Fallon
(636) 240-8600
About McDonald's
Customers' Favorites
McDonald's Reviews
McDonald’s are (most recently exampled by this particular branch) in the habit of pushing their customers to ‘pull forward’ or ‘park’ to stop their service timer in the drive-thru; regardless of their current customer count or workload. The drive-thru timer was implemented to promote prompt/timely service and food delivery; not as an excuse to push your current customer aside so that you can turn it off and achieve your ‘performance’ goals (by circumventing the system).
We...read full review
Above and beyond customer service!!
We ordered 400 McNuggets for my son’s 5th birthday party on Saturday. Jamie handled everything so perfectly and made sure we were all set. The day comes for the party and everything was amazing. They packed all 400 nuggets in a heated bag and gave us 60 sauces and a whole thing of napkins. But the best part is they gave my son a birthday balloon, a signed card, AND some cookies!! We were all over the moon with how much they cared. You made...read full review
Doesn't care about the safety of employees who are minors during inclement weather.
Ratings
Menu
Hours
| Monday | 5:30AM - 11PM |
| Tuesday | 5:30AM - 11PM |
| Wednesday | 5:30AM - 11PM |
| Thursday | 5:30AM - 11PM |
| Friday | 5:30AM - 12AM |
| Saturday | Open 24 hours |
| Sunday | 4AM - 11PM |
McDonald's is a reliable restaurant with a clean and welcoming atmosphere. With over 20 years in operation, the location is well-established and provides normal service. The staff is friendly, with some employees, like the young man at the window, going above and beyond with great conversation. The food is good, with a standout item being the biscuit sandwich. The restaurant is also kid-friendly, with activities like a light-up table and an activity board, and wheelchair accessible, making it easy for seniors with walkers to access. Customers often praise the staff for being very nice and efficient, and the food is usually hot and fresh with correct orders. However, some have experienced issues with the meat being pink inside, especially with quarter pounders, and have been disappointed when the food is not cooked to their preference. Despite this, many find this location to be a top-tier spot, setting a high standard for McDonald's.