McDonald's
4001 Crusher Dr, O'Fallon
(636) 329-1551
Recent Reviews
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Employees are unprofessional and unfriendly. Terrible drive thru. It takes 5 minutes for the employee to acknowledge you are there and take your order. Even when there are no other cars in the drive thru. This location doesn’t care about customers.
If I order a large meal I want a large fry and a large drink. The lady taking orders at the drive through needs additional training clearly because she is keying all drinks as medium. When I brought it up that the drinks should be large she got confused and told me to hold on. Either you all are telling her to do this and that’s a scumbag business practice to cheat others out of a small amount of extra drink or somebody trained her wrong, either way, it needs to be addressed. I shouldn’t have to play gymnastics with a business to get a simple meal.
The employees at this store have forgotten that they have cash registers for counter business. When I finally flagged a manager after she walked past me at the counter, she grabbed an employee that didn't seem to have enough time for counter customers. Other than that the food was average as normal, as in underfilled box of fries and a burger that looked as if it took 2.5 seconds to throw together with its inner contents oozing outside of the bun and into the wrapper. Thank goodness I wasn't trying to eat on the go because my 1 color shirt would have transformed into a tri-color topped with pickles. Also I guess they were worried about my weight since my soda was diet coke instead of coke.
Dirty, rude workers, dried up food, just a totally disgusting place too eat!
It's always a hit and miss with this location. Today is the last day I will visit this location. I ordered a hash brown that was cold and a sausage and egg mcmuffin and the sausage was dark and dried out. I'm sure it has been sitting out for some time. Not fresh at all and most times the food is not fresh. Money and time wasted.
this place is ABSOLUTELY garbage, got no service at all, i got looked at multiple times by workers got no help its took 25 minutes to get mine and my girlfriends food, and when we got our food it was cold, are drinks were laying down on the tray, never go to this place. they need to shut down and there’s a sign that says “customer needing help? ask a worker” yeah right 0 help and also they forgot our ranch, and stood up there for 15 minutes to get somebody’s help because the person had another persons food like this place sucks. i was contemplating if i should of just walked back there to get the ranch.
This store is absolute garbage. More often than not my order is wrong and if I get a sandwich with sauce it's just a big sloppy mess. Breakfast or lunch is just crap. Just go out of business so someone else an give it a go.
Best McDonald's. Consistent on customer service, food and atmosphere.
This is a typical McDonalds
Good. Food good ppl
Restaurantji Recommends
Went through drive through. I ordered the burritos and asked for mild sauce. When I got my order, there was no sauce. I had to go inside to get what should have been in my bag.
My expectations are already low because it’s fast food, but this specific McDonald’s just can’t seem to ever get it together. I think the employees are working off of their last brain cell. Godspeed for their intelligence as they age, they need it.
Busy and short staffed but friendly
If you desire no human involvement, you will be happy with McDonald's. If you wait, there is a register
As with all of these joints, the drive-up takes priority, as does Door Dash. Dine-ins are second or third class.
French fry prices are outrageously high!
Charging for orders and saying they do not have it their system and they can't do anything about the missing order or the charge on my card.
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