I used to go to this location religiously because of the friendly staff, but the past 3 times have been nothing but disappointment and tears for my wallet. Two women in particular were very cold and rude towards me in the drive thru and gave me a stank attitude when asking for extra sauces. I come home to realize that my plate of what was supposed to be chow mein, orange chicken and teriyaki chicken had a toddler sized portion of chow mein and 3 pieces of orange chicken and a large heaping pile of FATTY teriyaki chicken. Not only did she forget my teriyaki sauce and had me sitting at the drive thru window for 10 minutes just to ask for my sauce but I was also charged wrong. The cream cheese rangoons were also nearly raw and not fried and cold when I received it. Very unhappy with this location and the change of staff. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Craig Gaston
I would give them zero stars if I could. Staff is rude and in attentive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Bowl, Fried Rice
Debra Smith
Ordered green bean chicken and beef with broccoli and ended up with nothing but broccoli! They had cabbage and parts of the stem in the mix.Didn’t see until I got home. Crab Rangoon was barely fried. Won’t be back.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Plate
Abinav Jyotis
I’d like to make one thing very clear. The food at Panda Express is great and this chain is certainly no different. However, if it takes almost 20 min to get a take out for food that SHOULD already be made (and thats their whole business model by the way), then it doesn’t matter if the food is good. The overall experience becomes a pretty poor. It’s as though the worker don’t want to work. There’s only one ‘cook’ who ONLY makes meals that are finished when someone asks for it. Now this mentality would make sense in non-peak hours, but it doesn’t make sense when you do this during 6-8pm when most usually show up. There’s ALWAYS a line in the drive through and it is a result of, quite frankly, lazy employees. Lastly, when we finally get the meal there is no incentive to fill it up. I really hope the store manager reads this manager cause you need to do better.
Atmosphere: 1
Food: 5
Service: 1
Tina Johnson
My noodles where under cooked to much vegetables not enough noodles the food wasn't hot ...didn't have enough time to take it back was on my lunch. Hate that was still hungry
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Plate
Jessica Dotson
Went on a Sunday wait was less than five minutes. Food was hot and fresh and the gentleman at the window was beyond polite.
Food: 5
Service: 5
Bill Reich
Food okay but service really slow Took 30 minutes in drive-thru
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Plate, Bowl, Fried Rice
Mike Ruhmann
Only 3 cars in the drive-through but it took 30 minutes to receive our food. AFTER we pay, we are told they are out of white rice and condiments. Not going back!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bowl
bslester34
We waited 30 minutes in line for a total of 3 cars., just for the young lady not to know what our order was. They forgot the teriyaki sauce, and soy sauce, and when we said something about it, she made a very unnecessary sarcastic comment asking us if we needed any other sauce before slamming the drive thru door.
Atmosphere: 1
Food: 4
Service: 1
Pam Watts
We ordered through drive thru. We ordered regular orange Chicken and it was very spicy ?. And we told her we didn’t want the spicy chicken. The Rangoon looked over cooked and dry. Not happy
Waited 30 min in the drive through. I did not receive the correct drink. I ordered a 24 oz peach lychee, not a 12 fl oz lychee can.
Atmosphere: 1
Food: 1
Service: 1
funnystuff3001
Never even got any food, sat in the drive-thru for 10 min, but no one answered.
Service: 1
Vito Tabacchi
Went through drive through 6/18/24. Ordered orange chicken and the new hot/spicy orange chicken with fried rice plate. Only received the hot orange chicken not any regular orange chicken and the fried rice was very very dry. The chicken had little to no meat and was mostly fried breading (very tough and dry).
Not a great experience as we are fans usually of Panda Express
Food: 1
Service: 3
Jacob Repke
Very fast service with a kind staff, sometimes it smells very strong inside hut it's not terrible. Very good food and a lot of it for a cheap price, highly recommended.
I used to go to this location religiously because of the friendly staff, but the past 3 times have been nothing but disappointment and tears for my wallet. Two women in particular were very cold and rude towards me in the drive thru and gave me a stank attitude when asking for extra sauces. I come home to realize that my plate of what was supposed to be chow mein, orange chicken and teriyaki chicken had a toddler sized portion of chow mein and 3 pieces of orange chicken and a large heaping pile of FATTY teriyaki chicken. Not only did she forget my teriyaki sauce and had me sitting at the drive thru window for 10 minutes just to ask for my sauce but I was also charged wrong. The cream cheese rangoons were also nearly raw and not fried and cold when I received it. Very unhappy with this location and the change of staff. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I would give them zero stars if I could. Staff is rude and in attentive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Bowl, Fried Rice
Ordered green bean chicken and beef with broccoli and ended up with nothing but broccoli! They had cabbage and parts of the stem in the mix.Didn’t see until I got home. Crab Rangoon was barely fried. Won’t be back.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Plate
I’d like to make one thing very clear. The food at Panda Express is great and this chain is certainly no different. However, if it takes almost 20 min to get a take out for food that SHOULD already be made (and thats their whole business model by the way), then it doesn’t matter if the food is good. The overall experience becomes a pretty poor. It’s as though the worker don’t want to work. There’s only one ‘cook’ who ONLY makes meals that are finished when someone asks for it. Now this mentality would make sense in non-peak hours, but it doesn’t make sense when you do this during 6-8pm when most usually show up. There’s ALWAYS a line in the drive through and it is a result of, quite frankly, lazy employees. Lastly, when we finally get the meal there is no incentive to fill it up. I really hope the store manager reads this manager cause you need to do better.
Atmosphere: 1
Food: 5
Service: 1
My noodles where under cooked to much vegetables not enough noodles the food wasn't hot ...didn't have enough time to take it back was on my lunch. Hate that was still hungry
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Plate
Went on a Sunday wait was less than five minutes. Food was hot and fresh and the gentleman at the window was beyond polite.
Food: 5
Service: 5
Food okay but service really slow
Took 30 minutes in drive-thru
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Plate, Bowl, Fried Rice
Only 3 cars in the drive-through but it took 30 minutes to receive our food. AFTER we pay, we are told they are out of white rice and condiments. Not going back!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bowl
We waited 30 minutes in line for a total of 3 cars., just for the young lady not to know what our order was. They forgot the teriyaki sauce, and soy sauce, and when we said something about it, she made a very unnecessary sarcastic comment asking us if we needed any other sauce before slamming the drive thru door.
Atmosphere: 1
Food: 4
Service: 1
We ordered through drive thru. We ordered regular orange Chicken and it was very spicy ?. And we told her we didn’t want the spicy chicken. The Rangoon looked over cooked and dry. Not happy
Food: 2
Service: 4
Restaurantji Recommends
Waited 30 min in the drive through. I did not receive the correct drink. I ordered a 24 oz peach lychee, not a 12 fl oz lychee can.
Atmosphere: 1
Food: 1
Service: 1
Never even got any food, sat in the drive-thru for 10 min, but no one answered.
Service: 1
Went through drive through 6/18/24. Ordered orange chicken and the new hot/spicy orange chicken with fried rice plate. Only received the hot orange chicken not any regular orange chicken and the fried rice was very very dry. The chicken had little to no meat and was mostly fried breading (very tough and dry).
Not a great experience as we are fans usually of Panda Express
Food: 1
Service: 3
Very fast service with a kind staff, sometimes it smells very strong inside hut it's not terrible. Very good food and a lot of it for a cheap price, highly recommended.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Orange Chicken Cub Meal, Sweet and Sour Chicken Breast, Plate, Fried Rice
Never come here…
Atmosphere: 1
Food: 2
Service: 1
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