Everything is perfect, and I always eat here! The only issue I had during this visit today, was that there was something inside of my sweet & fire chicken that disturbed me. I’m hoping it was beef, but I threw it away just in case it wasn’t.
John Kwiatkowski
Great Place ! Always love dining in and the food is fresh and the teas are excellent.
Delanie McDaniel
Food was great portion size. Bathroom and tables were super clean.
Jim Valle
Good food
Vivi Reis
My daughter and I love Panda Express food. But today we had a problem with our order. There was a stone in the food.
Liudmila Kovalchuk
Its 11:43 am and doors are locked. Employees are inside but nobody is paying attention to the doors or customers outside. No signs or note explaining why they are closed…
Kevin
The service was friendly and the food was very good. Ordered at the drive through. There were 4 cars ahead of me. Elapsed time from order to pick up at window was minutes. 5:35 pm
Abhishek Kadam
Great food and good service. Will visit again at this O'Fallon location.
Brandon Whitecotton
They don't use gloves when the lady was giving me my third side she literally touched by beef barehanded and pushed it in to the little box I asked her for her new one with her wearing gloves her only response was sorry what else can I get for you
Robert Willis
Short item on pickup item. Manager can’t refund. Doesn’t give a care about service.
I used to go to this location religiously because of the friendly staff, but the past 3 times have been nothing but disappointment and tears for my wallet. Two women in particular were very cold and rude towards me in the drive thru and gave me a stank attitude when asking for extra sauces. I come home to realize that my plate of what was supposed to be chow mein, orange chicken and teriyaki chicken had a toddler sized portion of chow mein and 3 pieces of orange chicken and a large heaping pile of FATTY teriyaki chicken. Not only did she forget my teriyaki sauce and had me sitting at the drive thru window for 10 minutes just to ask for my sauce but I was also charged wrong. The cream cheese rangoons were also nearly raw and not fried and cold when I received it. Very unhappy with this location and the change of staff. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Craig Gaston
I would give them zero stars if I could. Staff is rude and in attentive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Bowl, Fried Rice
Debra Smith
Ordered green bean chicken and beef with broccoli and ended up with nothing but broccoli! They had cabbage and parts of the stem in the mix.Didn’t see until I got home. Crab Rangoon was barely fried. Won’t be back.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Plate
Abinav Jyotis
I’d like to make one thing very clear. The food at Panda Express is great and this chain is certainly no different. However, if it takes almost 20 min to get a take out for food that SHOULD already be made (and thats their whole business model by the way), then it doesn’t matter if the food is good. The overall experience becomes a pretty poor. It’s as though the worker don’t want to work. There’s only one ‘cook’ who ONLY makes meals that are finished when someone asks for it. Now this mentality would make sense in non-peak hours, but it doesn’t make sense when you do this during 6-8pm when most usually show up. There’s ALWAYS a line in the drive through and it is a result of, quite frankly, lazy employees. Lastly, when we finally get the meal there is no incentive to fill it up. I really hope the store manager reads this manager cause you need to do better.
Atmosphere: 1
Food: 5
Service: 1
Tina Johnson
My noodles where under cooked to much vegetables not enough noodles the food wasn't hot ...didn't have enough time to take it back was on my lunch. Hate that was still hungry
Everything is perfect, and I always eat here! The only issue I had during this visit today, was that there was something inside of my sweet & fire chicken that disturbed me. I’m hoping it was beef, but I threw it away just in case it wasn’t.
Great Place ! Always love dining in and the food is fresh and the teas are excellent.
Food was great portion size. Bathroom and tables were super clean.
Good food
My daughter and I love Panda Express food. But today we had a problem with our order. There was a stone in the food.
Its 11:43 am and doors are locked. Employees are inside but nobody is paying attention to the doors or customers outside. No signs or note explaining why they are closed…
The service was friendly and the food was very good. Ordered at the drive through. There were 4 cars ahead of me. Elapsed time from order to pick up at window was minutes. 5:35 pm
Great food and good service. Will visit again at this O'Fallon location.
They don't use gloves when the lady was giving me my third side she literally touched by beef barehanded and pushed it in to the little box I asked her for her new one with her wearing gloves her only response was sorry what else can I get for you
Short item on pickup item. Manager can’t refund. Doesn’t give a care about service.
Restaurantji Recommends
I used to go to this location religiously because of the friendly staff, but the past 3 times have been nothing but disappointment and tears for my wallet. Two women in particular were very cold and rude towards me in the drive thru and gave me a stank attitude when asking for extra sauces. I come home to realize that my plate of what was supposed to be chow mein, orange chicken and teriyaki chicken had a toddler sized portion of chow mein and 3 pieces of orange chicken and a large heaping pile of FATTY teriyaki chicken. Not only did she forget my teriyaki sauce and had me sitting at the drive thru window for 10 minutes just to ask for my sauce but I was also charged wrong. The cream cheese rangoons were also nearly raw and not fried and cold when I received it. Very unhappy with this location and the change of staff. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I would give them zero stars if I could. Staff is rude and in attentive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate, Bowl, Fried Rice
Ordered green bean chicken and beef with broccoli and ended up with nothing but broccoli! They had cabbage and parts of the stem in the mix.Didn’t see until I got home. Crab Rangoon was barely fried. Won’t be back.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Plate
I’d like to make one thing very clear. The food at Panda Express is great and this chain is certainly no different. However, if it takes almost 20 min to get a take out for food that SHOULD already be made (and thats their whole business model by the way), then it doesn’t matter if the food is good. The overall experience becomes a pretty poor. It’s as though the worker don’t want to work. There’s only one ‘cook’ who ONLY makes meals that are finished when someone asks for it. Now this mentality would make sense in non-peak hours, but it doesn’t make sense when you do this during 6-8pm when most usually show up. There’s ALWAYS a line in the drive through and it is a result of, quite frankly, lazy employees. Lastly, when we finally get the meal there is no incentive to fill it up. I really hope the store manager reads this manager cause you need to do better.
Atmosphere: 1
Food: 5
Service: 1
My noodles where under cooked to much vegetables not enough noodles the food wasn't hot ...didn't have enough time to take it back was on my lunch. Hate that was still hungry
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Plate
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