Taco Bell
4231 State Hwy K, O'Fallon
(636) 205-9530
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Very bad costumer service when i go they always ignore my order and say they closed while serving cars behind me
They are never actually open till 2am…I work till 11pm on the weekends and they never serve anyone
Atmosphere: 1
Food: 2
Service: 1
This location should be shut down! The kids that run this at night treat it like a rave. The music is blaring so loud you can't even hear anything. They are constantly bringing their friends behind the counter where they are prepping food. Several times the restaurant was left unattended while they were out in their cars for 30mins smoking. At this time there were customers waiting inside fir food with nobody in there. This place seriously needs to be shut down immediately.
Atmosphere: 1
Food: 1
Service: 1
forgot half of my order, won’t answer the phone
Owner’s Attention
If you continue to have employees like this, this location won’t last long. Every time I visit, there’s always an excuse to avoid taking food orders. A few days ago, I was told the system was down and asked to come inside to place my order — yet cars behind me were being served just fine.
Yesterday around 9pm, (same person)
I was told they were only accepting Grubhub orders. When I drove past the window, the employees were laughing at me, clearly showing they had no interest in working or serving customers.
This location needs immediate attention to improve staff behavior and ensure respectful, and professional behavior.
Atmosphere: 3
Food: 4
Service: 1
I came to pick up my order around 11:30 pm. There were 3 guys. The first guy just stared at me when I pulled up and turned and walked away into the back , another guy came over and same attitude, he just kept saying “huh huh? “ no greeting no nothing. Told them I’m here to pick up my order , and he didn’t say anything and walk away again. And I can hear them talk shit about us. And when he hand me my food he wasn’t even looking he was looking somewhere else and almost drop the food from my hand. Didn’t say bye or nothing. Shitty service, they honestly need to train their employees because the service and respect for customers was extremely downhill. And they have a drive through but made you order on the app even though they have order station at drive through.
Atmosphere: 1
Food: 1
Service: 1
Disgusting. Beware. Walked out. Wish I had my camera.
Atmosphere: 1
Service: 1
this is how my grilled cheese eburrito came apart after i picked it up. sauce ALL over the place im disgusted this photo was taken afterni picked it up and th whole thing fell aparr
Atmosphere: 1
Food: 1
Service: 3
Placed a $20 order, and was missing 2 items. Had to ask one of the workers multiple times about the missing items, while trying to talk over them blasting NBA Youngboy in the kitchen. Didn’t need anymore attitude about asking someone to do their job and check the order, so I left without the 2 other items. You’re better off driving down the road to the other location on Hwy K.
Atmosphere: 1
Food: 1
Service: 1
Used to be one of the better taco bells in the area for service and food. They've gone downhill. I gave it a few tries to make sure it wasn't just a bad night, but nope. Staff is extremely rude and they can't get anything right. Have to watch your receipt to make sure they put everything on there, and check the bag thoroughly before you leave. Its never right. Whoever the manager is needs to either teach them how to do the job or they all need replaced. This is ridiculous!! We'll find another location. If I want service this bad I'll go to Popeyes next door.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The management or whoever runs this really needs to crack down on this place.. I know that’s hard with the work force nowadays. To wait in line for 20 minutes with a whopping 2 cars in front of me and no one in the lobby, to be told they are understaffed and can’t take orders before 8 o clock is unbelievable! To be rude on top of that after waiting that long is ridiculous. I used to support this place but good luck with the workers you have now. Went to McDonald’s and they were understaffed served me quickly without excuses. Guess what the got a tip for not being lazy!
Atmosphere: 1
Food: 1
Service: 1
Whoever made these tacos, do better -_-
Food: 1
Whoever made my Mexican pizza today at 1pm, get them more money!
This pizza is unbelievable!!!
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
The worker was outside smoking and went back in and started making food… didn't wash hands. We left.
Atmosphere: 1
Food: 1
Service: 1
Loading...