Wendy's
4210 State Hwy K, O'Fallon
(636) 329-8506
Recent Reviews
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I purposely go to Wendy’s right now for the any size $1 soda deal and love it. This location charged me over $3 today. I wouldn’t have even gone if I knew they weren’t offering this deal or maybe they just screwed up. Either way the customer service was not good.
Service: 2
Drive thru girl was very impatient with us ordering. Got our order wrong & we Didn't discover this mistake till we were 20 miles down the road
Atmosphere: 3
Food: 2
Service: 2
Everything was stop on loved everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Chili
Great during the day and horrible at night.
Night time food is ALWAYS STALE . customer service at night is always and sub par. Black Lady at the window very rude.
Atmosphere: 1
Food: 1
Service: 1
Don't order the nuggets. I think that wendys has the best nuggets of all fast food options but the past 3 times I've ordered them they are borderline cold. Last time the girl told me it'd be a minute because they're making my order fresh and gave me fresh, hot fries with 14 cold nuggets
Atmosphere: 3
Food: 1
Service: 4
Just got home with my drive through order. I ordered a single with cheese. I received a double with bacon. But worse …. It literally smells ROTTEN - seriously rotten!!! I can’t even eat a bite of this. Disgusting. And there are very little of the standard condiments on the burger.
Atmosphere: 3
Food: 1
Service: 1
We mobile ordered and went through the drive thru to pick up our order and I don't know if I've ever received such awful service. They took 10 minutes to greet us because they were goofing around inside, and then stated a flat "what do you want" and then they took 15 minutes to make our food. They seemed very inconvenienced to be working there. I wish we went to McDonald's instead.
Atmosphere: 1
Food: 2
Service: 2
This posting is for a friend that I took to Wendys. This is his review.
Food: 5
Service: 5
This posting is for a friend that I took to Wendys. This is his review.
Food: 5
Service: 5
The guy who served me was a delight from jump. He started with "what can I make fresh for you?" And you could just tell he cares about those who come through. I was on the phone(not rudely) and my friend could even sense his genuineness from her perspective. When I pulled up, he gave an ETA of how long til my fresh food would come. I didn't catch his name but it was on the night shift. Just all around great service. Oh and everything was indeed fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had the spicy chicken sandwich and the baconator fries
Atmosphere: 4
Food: 4
Service: 4
Love their frosty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty
The orange dreamsicle frosty is amazing.
Atmosphere: 5
Food: 5
Service: 5
This is by far the best Wendys location I've ever been to. ALWAYS consistent, doing extra things for their customers, never rude and always fresh food. Great employees
Atmosphere: 5
Food: 5
Service: 5
Straight out of the drive thru and I find I've gotten cold stale fries. Even the burger was luke warm. The meat was dry so think they might have their patties just sitting under a burner. I'm so tired of paying high prices for terrible cold food. It's getting to the point where expect bad service and/or bad food. It's a pleasant surprise when you get the opposite.
Food: 1
Service: 3
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