Lavonda did such a great job serving me. Great customer experience. Would recommend giving her a raise.
Carton Steam
The food is good, but the service is consistently the worst I’ve ever experienced. It feels like the staff genuinely dislike their jobs—and it shows. I’ve never had a positive interaction in the drive-thru at this Wendy’s. There’s a complete lack of basic customer service or common courtesy. It’s honestly shocking how bad it is every single time. A reflection of the poor management if you want to even call it that.
Mariah Winfield
I usually come to this Wendy’s in the morning for breakfast, and the food is always good. However, the service at the drive-thru has been consistently disappointing. The woman who’s usually working it is extremely rude. She doesn’t greet you, doesn’t say thank you, or even acknowledge you with basic manners. She often rolls her eyes and seems bothered to even be there.
I visit often and always treat the staff with respect, but the attitude never changes. I understand that fast food can be a stressful job, but it’s not okay to make customers feel uncomfortable every single time. A little kindness and professionalism would go a long way.
Chris Vogler (Chris)
Great place to grab a quick bite. The biggie bags are amazing for a cheap meal
Ann Hartrum
Terrible. I think my 10 year olds could have offered better service. We tried to order Junior Frosties because my kids had a game today (and one of the signs says free frosty in uniform). The person behind the counter had a mouthful of her drink while she took our order. After we placed the order, we were informed that they could not do flavors in junior frosties. (Even though the Wendy’s off Mexico Rd just did last week). Anyway, my kids wanted the flavors, so I cancelled the juniors and was going to just buy the smalls. The person at the register and the manager didn’t know how to cancel an order. So after a few minutes of trying to problem solve, they moved my order to the drive thru register. I told them what we wanted and we waited, and waited, and waited. Meanwhile, someone made the junior frosties that we cancelled and I was asked twice if those are what we were waiting for. After I told them “No, we are getting the small size with toppings”, one worker said “But you still want these too, right?” No I did not. The first person held her hand out and since she still had a mouthful of food I assume, I figured she wanted a payment. There was no total spoken, but I reluctantly gave my card, thinking I would get a receipt. Should have known, but no receipt. She left before I could ask for one and I assumed she was making our frosties. Wrong again. I might add that all the while, there was not a single other person in the store and many workers standing around singing to the songs on the radio and standing around staring at us while we waited. No one offered each other any help. We finally got our very melted soup frosties, two out of four were wrong. I told worker #1 that they were wrong and she says “ehhh, sorry”. No offer to fix it, no word from the kid manager (who probably wouldn’t know how to fix it anyway). I just ended up taking the melted mess and left, but now I am going to need to call my credit card company to see what I was charged.
What in the world is the hiring process here? Warm body-okay, you’re in?! There was no way I was going to ask for a remake at that point and my daughters friend was supposed to be home 5 minutes before we left, so I felt stuck. This is the saddest staffing I’ve ever seen. Do better Wendy’s.
Garrick Young
What you'd expect
Symantha Betts
Great breakfast menu.
Shaun Michael
Ordered a half sweet tea. Lady filled the cup halfway with sweet tea and the rest with cold water. For people who don't drink tea, it's basically ordering a diet coke and then filling half with coke and half with water. It's not the same..... anyways, they told me they are cleaning the tea now and I can't get any for a long while. Great....
Son of Baconators for 3$ wasn't bad though, just wish I had some tea to wash it down. Cant drink soda from the fountains, so basically I'm just gonna dry mouth it and walk next door for a drink at the gas station.
Megan Irr
So good! Clean! Fresh food! Friendly employees!
Richard Zerban
Seems like there are more kids nowadays running the show in these fast-food restaurants than adults .
Stopped in for a quick cheap meal at just 6.48$ Biggie bag-double stack cheeseburger that comes with 4 nuggets,small fry and a soda.
No other customers inside at the time Friday a little after 6pm
Service was very quick as my order was ready at the counter before I even put my lid on my soda.
The soda machine is one all touch screen and have many different choices.
The burger taste good and the sea salt fries all tasted great. Nothing I feel has changed with the taste that I can remember.
There's not many places you can eat for less then 8$? And get a wide variety of good fast food...
They have salad to burgers ro chicken sandwiches to chili to frostys.
The location has seen some upgrades since iv last seen it. This location is a spot I used to eat with my kids in the past and seemed smaller back then.
The floor plan is very open now and looks very nice.
Everything was clean and organized like the chairs.the napkins,salt,pepper and ketchup area.
The staff all looked busy doing what they need to have the quick service I had.
Before I left I ordered some 3 different size frosty's for some neighbors and 1 for myself to take home. They came out within a few minutes of ordering as there was 1 customers in front of me at the time.
Overall the location is easy to get to and was quick with their service. Food was excellent and was a great value for the cash.
Russ Duker
The woman who worked the drive thru was phenomenal, friendly, through, and funny.
Food: 4
Service: 5
Olivia B
Always so rude, the customer service here is awful every single time. Expect an attitude at the speaker and the window.
Atmosphere: 1
Service: 1
jacob wichmer
Awful , when they were making the food they did not even wear gloves .
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chili
Carrie Berry
The staff member taking are drive thru order was very rude. Didn’t give us our drink but closed the window after giving the food and then was rude because we were still sitting there waiting. Will not stop at this Wendy’s again while traveling. Oh and the fries were cold!
Lavonda did such a great job serving me. Great customer experience. Would recommend giving her a raise.
The food is good, but the service is consistently the worst I’ve ever experienced. It feels like the staff genuinely dislike their jobs—and it shows. I’ve never had a positive interaction in the drive-thru at this Wendy’s. There’s a complete lack of basic customer service or common courtesy. It’s honestly shocking how bad it is every single time. A reflection of the poor management if you want to even call it that.
I usually come to this Wendy’s in the morning for breakfast, and the food is always good. However, the service at the drive-thru has been consistently disappointing. The woman who’s usually working it is extremely rude. She doesn’t greet you, doesn’t say thank you, or even acknowledge you with basic manners. She often rolls her eyes and seems bothered to even be there.
I visit often and always treat the staff with respect, but the attitude never changes. I understand that fast food can be a stressful job, but it’s not okay to make customers feel uncomfortable every single time. A little kindness and professionalism would go a long way.
Great place to grab a quick bite. The biggie bags are amazing for a cheap meal
Terrible. I think my 10 year olds could have offered better service. We tried to order Junior Frosties because my kids had a game today (and one of the signs says free frosty in uniform). The person behind the counter had a mouthful of her drink while she took our order. After we placed the order, we were informed that they could not do flavors in junior frosties. (Even though the Wendy’s off Mexico Rd just did last week). Anyway, my kids wanted the flavors, so I cancelled the juniors and was going to just buy the smalls. The person at the register and the manager didn’t know how to cancel an order. So after a few minutes of trying to problem solve, they moved my order to the drive thru register. I told them what we wanted and we waited, and waited, and waited.
Meanwhile, someone made the junior frosties that we cancelled and I was asked twice if those are what we were waiting for. After I told them “No, we are getting the small size with toppings”, one worker said “But you still want these too, right?” No I did not.
The first person held her hand out and since she still had a mouthful of food I assume, I figured she wanted a payment. There was no total spoken, but I reluctantly gave my card, thinking I would get a receipt. Should have known, but no receipt. She left before I could ask for one and I assumed she was making our frosties. Wrong again. I might add that all the while, there was not a single other person in the store and many workers standing around singing to the songs on the radio and standing around staring at us while we waited. No one offered each other any help.
We finally got our very melted soup frosties, two out of four were wrong. I told worker #1 that they were wrong and she says “ehhh, sorry”. No offer to fix it, no word from the kid manager (who probably wouldn’t know how to fix it anyway). I just ended up taking the melted mess and left, but now I am going to need to call my credit card company to see what I was charged.
What in the world is the hiring process here? Warm body-okay, you’re in?! There was no way I was going to ask for a remake at that point and my daughters friend was supposed to be home 5 minutes before we left, so I felt stuck. This is the saddest staffing I’ve ever seen. Do better Wendy’s.
What you'd expect
Great breakfast menu.
Ordered a half sweet tea. Lady filled the cup halfway with sweet tea and the rest with cold water. For people who don't drink tea, it's basically ordering a diet coke and then filling half with coke and half with water. It's not the same..... anyways, they told me they are cleaning the tea now and I can't get any for a long while. Great....
Son of Baconators for 3$ wasn't bad though, just wish I had some tea to wash it down. Cant drink soda from the fountains, so basically I'm just gonna dry mouth it and walk next door for a drink at the gas station.
So good! Clean! Fresh food! Friendly employees!
Seems like there are more kids nowadays running the show in these fast-food restaurants than adults .
Restaurantji Recommends
Stopped in for a quick cheap meal at just 6.48$
Biggie bag-double stack cheeseburger that comes with 4 nuggets,small fry and a soda.
No other customers inside at the time Friday a little after 6pm
Service was very quick as my order was ready at the counter before I even put my lid on my soda.
The soda machine is one all touch screen and have many different choices.
The burger taste good and the sea salt fries all tasted great.
Nothing I feel has changed with the taste that I can remember.
There's not many places you can eat for less then 8$? And get a wide variety of good fast food...
They have salad to burgers ro chicken sandwiches to chili to frostys.
The location has seen some upgrades since iv last seen it.
This location is a spot I used to eat with my kids in the past and seemed smaller back then.
The floor plan is very open now and looks very nice.
Everything was clean and organized like the chairs.the napkins,salt,pepper and ketchup area.
The staff all looked busy doing what they need to have the quick service I had.
Before I left I ordered some 3 different size frosty's for some neighbors and 1 for myself to take home.
They came out within a few minutes of ordering as there was 1 customers in front of me at the time.
Overall the location is easy to get to and was quick with their service.
Food was excellent and was a great value for the cash.
The woman who worked the drive thru was phenomenal, friendly, through, and funny.
Food: 4
Service: 5
Always so rude, the customer service here is awful every single time. Expect an attitude at the speaker and the window.
Atmosphere: 1
Service: 1
Awful , when they were making the food they did not even wear gloves .
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chili
The staff member taking are drive thru order was very rude. Didn’t give us our drink but closed the window after giving the food and then was rude because we were still sitting there waiting. Will not stop at this Wendy’s again while traveling. Oh and the fries were cold!
Atmosphere: 1
Food: 2
Service: 1
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