Jimmy John's

9200 Olive Blvd, Olivette
(314) 989-0033

Recent Reviews

Sort by
Brian Beedie

This is the worst jimmy johns I've ever been too... dirty, maintenance issues, absolutely gross.

Who runs this place they should be embarrassed. Very unsanitary.. go see for yourself. I won't be back.

Atmosphere: 1

Food: 1

Service: 1

Leah Jones

ZERO STARS - I placed an online catering order the day before, was charged for the order, and then I showed up and the store was closed (at the exact day and time that I was supposed to pick it up). How can a location just not fulfill an order and close the store without contacting customers who have already ordered? Or, I should never have been allowed to submit the order online if the location was always closed at that time. Something is off. My catering order was almost $200 and my credit card was charged. There has been no response from JJ yet to correct this. This franchise is an embarrassment to the JJ name.

Service: 1

Nick Makowski

Didn’t have order ready when it was made 20 minutes before.

Atmosphere: 4

Food: 5

Service: 2

A T

Their hours on the website in Google say they're open till 3:00 p.m. on sunday, but they're actually closed

Atmosphere: 1

Food: 1

Service: 1

theodore blunt

Great customer service
Friendly smiles

Atmosphere: 5

Food: 5

Service: 5

Shannell Felton

I sincerely appreciate the wonderful Customer Service!

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Pollock

First and last time, I ordered a sub sandwich and got some meat on loaf bread, no sub

Food: 1

Service: 1

L

I tried placing an order online and it just kept saying error, please call the store to order. So I called the store to order in the middle of the day and there was no answer. I called several times and there was no answer.
I reached out to customer service and got a few single question emails then she stopped responding. I was asking why the store was closed in the middle of the day and not taking orders and got no response.
I'm really disappointed that the store isn't operating during business hours when they should be and that customer service was so non-responsive.

Atmosphere: 1

Food: 1

Service: 1

Jason Prott

I'm always treated well when I visit. Great service from the management staff. I get lunch there probably once a week and I haven't experienced any issues with the hours.

Atmosphere: 4

Food: 5

Service: 5

Kiersten Ashen

My order is ALWAYS late and they get my order wrong almost every time. I honestly don’t know why I even order from here anymore.

Atmosphere: 1

Food: 4

Service: 1

Shannon Patton

Placed an order at 3:04pm thru the app. Nothing indicating that the store was closed, so they took my money, no order. This store has constant issues & problems.

Trevor Logan

They are never open when they say they are, I been here several time usually 3-5 and they always are closed, cant give a review of the food since I've never had it

Service: 1

TC Bertram

Dark. Grim. Unclean. Not the typical JJ's experience.

Amar Singh

Why is Jimmy John’s corporate not getting involved with this location? It is the worst. They close early and have the worst service

Janae

1 star is generous. I have no evidence that this location is even open as every time I've gone, they are closed. During their so called business hours at that!

Loading...