I like this store for the most part. Never had anything bad to say about any of the staff besides the heavy-set guy who claims he is some sort of manager and acts like he is clueless at his job. Tonight I raced to Casey's so we could have milk in the morning. Ì know it sucks showing at the last minute, but I didn't make the closed at midnight rule, Casey's did. I was there at 11:57 & this manager threw down his freshly lit smoke and ran inside sprinting to the office to turn the lights off as I opened the door. Then he refused to sell me the milk. Like I said the clock read 11:57. What kinda manager pulls a childish unprofessional move like so?
Atmosphere: 3
Food: 2
Service: 1
Cindy Harodecki
Placed an order through Door Dash. 4 hashbrowns were missing and the biscuits were literally hard as a rock.
Food: 1
Service: 1
David Holt
Hot chocolate is always out of
Atmosphere: 3
Food: 1
Service: 3
Rob Lenaerts
The cashier acted like she did not want to wait on me since I was not important enough. She knew the person behind me and proceeded to talk to the whole time she was trying to wait on me. When I cashed out my lottery ticket, she just threw the money on the counter in front of me. I will not come to this Casey's ever again because their night staff is terrible. All their night cashiers are pretty much terrible. I recently went back to the Casey's. And the same woman that did not serve me well. Also did not serve me well again. Because all she was worried about was what was going on on her cell phone with the earbuds. So she had to ask me what 2 or 3 times. I mentioned it to the day shift people. And they said they knew all about the complaints from her at night. The management here needs to be accountable because do not hold their evening employees accountable either.
Atmosphere: 5
Food: 5
Service: 1
Jon N
Convenient near the hospital but busy
Lori McIntire
Submitted an order this evening for 3 pizzas and an order of bread sticks. Upon arriving it was clear they were very behind on orders. Several people ahead of us had been waiting 30 minutes past their pick up time. When we checked on the status of ours were told it hadn't been started yet. Shortly thereafter a "friend" of the employee making pizzas showed up and the employee was overheard stating he would move their order ahead of ours because ours was a "massive order and no one should order that much." I wouldn't call 3 pizzas and an order of breadsticks "a massive order." But, you won't have to worry about that again because we will take our business elsewhere. The employee was throwing pizza pans around and cussing, and no management appeared to be on site. I know it is the day before a major holiday but not a great look for Caseys. Will not be back at this location.
Mike Lolp
Been 2 weeks and half the pumps still broke.
Christy McGowen
As far as Casey's go, it's a good one. We must like Casey's, as seemingly most of our money goes here.
Busymom
Service was horrible. I called in with a coupon code and they said I had to do that at the register. I get there it’s busy as expected for being 4pm and only to find out that only one person could run the register and 3 people in the kitchen. Took 30 minutes just to check out because the poor cashier had no idea how to do lottery tickets for the person in-front of me, and he didn’t know how to use a coupon. This isn’t the first time I’ve had an incident there. Management really needs to help the employees better.
Lauren Nations
The system was having errors and you could only pay with cash or apple pay, totally fine even if the line was 14 people deep. The problem was the cashier, he was the absolute rudest, condescending, disrespectful representative I've had check me out in my entire life. If he was my employee I would have to coach him on how not to take your day out on a complete stranger.
Will not be ordering pizzas from Casey’s every again. Ordered pizza for delivery. It was delivered to the wrong home and could not get a refund as Casey’s made me contact DoorDash and DoorDash stated that Casey’s had to be the ones to call.
Alissa Owenson
We traveled from Colorado and I remember Casey’s always had twist ice cream machine. I have yet to find anywhere that has this is Colorado so I was REALLY looking forward to it. We stayed near this Casey’s location and the ice cream machine was broken all week. Not sure there was any intention of fixing. Pretty bummed. Pizza is good though.
Arthur Ralls
Stopped for gas and pizza.I paid at pump for gas and my girlfriend went in to order pizzas.It was sometime before she came back out without pizzas.She said she stood at counter and the girl working would not as much as acknowledge her.She went to service counter and asked the clerk what she needed to do to order pizzas he referred her back to kitchen..She at tlhis time decided she no longer wanted anything from here.I went in and started back to the kitchen counter the same young lady saw me heading her way and ducked out of sight.It was a bit before she came back to take my order. I placed a small order for my girlfriends mother but we have decided that we will go eat somewhere else. The cashier was rather nice
Gloria R.
Casey's Casey's is located in the lake of the Ozarks which is very convenient for getting gas and snacks. You pump and go. The inside is very clean and packed full of lots of snacks, chicken and more. This a great place to fill up your vehicle .I will return. Gloria~
Trisha Miller
Blonde headed man cashier was GONE & finally a guy from the kitchen area tried to help me & wasn't sure what to do. Then, the cashier finally came back from wherever outside. Clean inside & outside, stocked, but need cashiers to be present in the store to assist customers.
I like this store for the most part. Never had anything bad to say about any of the staff besides the heavy-set guy who claims he is some sort of manager and acts like he is clueless at his job. Tonight I raced to Casey's so we could have milk in the morning. Ì know it sucks showing at the last minute, but I didn't make the closed at midnight rule, Casey's did. I was there at 11:57 & this manager threw down his freshly lit smoke and ran inside sprinting to the office to turn the lights off as I opened the door. Then he refused to sell me the milk. Like I said the clock read 11:57. What kinda manager pulls a childish unprofessional move like so?
Atmosphere: 3
Food: 2
Service: 1
Placed an order through Door Dash. 4 hashbrowns were missing and the biscuits were literally hard as a rock.
Food: 1
Service: 1
Hot chocolate is always out of
Atmosphere: 3
Food: 1
Service: 3
The cashier acted like she did not want to wait on me since I was not important enough. She knew the person behind me and proceeded to talk to the whole time she was trying to wait on me. When I cashed out my lottery ticket, she just threw the money on the counter in front of me. I will not come to this Casey's ever again because their night staff is terrible. All their night cashiers are pretty much terrible. I recently went back to the Casey's. And the same woman that did not serve me well. Also did not serve me well again. Because all she was worried about was what was going on on her cell phone with the earbuds. So she had to ask me what 2 or 3 times. I mentioned it to the day shift people. And they said they knew all about the complaints from her at night. The management here needs to be accountable because do not hold their evening employees accountable either.
Atmosphere: 5
Food: 5
Service: 1
Convenient near the hospital but busy
Submitted an order this evening for 3 pizzas and an order of bread sticks. Upon arriving it was clear they were very behind on orders. Several people ahead of us had been waiting 30 minutes past their pick up time. When we checked on the status of ours were told it hadn't been started yet. Shortly thereafter a "friend" of the employee making pizzas showed up and the employee was overheard stating he would move their order ahead of ours because ours was a "massive order and no one should order that much." I wouldn't call 3 pizzas and an order of breadsticks "a massive order." But, you won't have to worry about that again because we will take our business elsewhere. The employee was throwing pizza pans around and cussing, and no management appeared to be on site. I know it is the day before a major holiday but not a great look for Caseys. Will not be back at this location.
Been 2 weeks and half the pumps still broke.
As far as Casey's go, it's a good one. We must like Casey's, as seemingly most of our money goes here.
Service was horrible. I called in with a coupon code and they said I had to do that at the register. I get there it’s busy as expected for being 4pm and only to find out that only one person could run the register and 3 people in the kitchen. Took 30 minutes just to check out because the poor cashier had no idea how to do lottery tickets for the person in-front of me, and he didn’t know how to use a coupon. This isn’t the first time I’ve had an incident there. Management really needs to help the employees better.
The system was having errors and you could only pay with cash or apple pay, totally fine even if the line was 14 people deep. The problem was the cashier, he was the absolute rudest, condescending, disrespectful representative I've had check me out in my entire life. If he was my employee I would have to coach him on how not to take your day out on a complete stranger.
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Will not be ordering pizzas from Casey’s every again. Ordered pizza for delivery. It was delivered to the wrong home and could not get a refund as Casey’s made me contact DoorDash and DoorDash stated that Casey’s had to be the ones to call.
We traveled from Colorado and I remember Casey’s always had twist ice cream machine. I have yet to find anywhere that has this is Colorado so I was REALLY looking forward to it. We stayed near this Casey’s location and the ice cream machine was broken all week. Not sure there was any intention of fixing. Pretty bummed. Pizza is good though.
Stopped for gas and pizza.I paid at pump for gas and my girlfriend went in to order pizzas.It was sometime before she came back out without pizzas.She said she stood at counter and the girl working would not as much as acknowledge her.She went to service counter and asked the clerk what she needed to do to order pizzas he referred her back to kitchen..She at tlhis time decided she no longer wanted anything from here.I went in and started back to the kitchen counter the same young lady saw me heading her way and ducked out of sight.It was a bit before she came back to take my order. I placed a small order for my girlfriends mother but we have decided that we will go eat somewhere else. The cashier was rather nice
Casey's Casey's is located in the lake of the Ozarks which is very convenient for getting gas and snacks. You pump and go. The inside is very clean and packed full of lots of snacks, chicken and more. This a great place to fill up your vehicle .I will return. Gloria~
Blonde headed man cashier was GONE & finally a guy from the kitchen area tried to help me & wasn't sure what to do. Then, the cashier finally came back from wherever outside. Clean inside & outside, stocked, but need cashiers to be present in the store to assist customers.