Wingstop
9164 Overland Plaza, Overland
(314) 427-9464
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8/21/2018
After placing my order, I asked for a few cups of water. One employee told me someone on the phone would take care of it, but after waiting several minutes while he remained on the call, another staff member eventually stepped in to help.
Unfortunately, all 30 wings were overcooked and very dry. I chose not to bring it up because it seemed likely I’d either have to wait another 45 minutes for a new batch or face pushback, neither of which felt worth it at the time.
One additional note: there were no trash cans available in the dining area. I’ve noticed this at other locations as well, but it’s still inconvenient for customers.
Overall, the experience was disappointing, especially given the size of the order.
Update – January 1, 2026:
I picked up my online order, and the pickup process itself went smoothly. Unfortunately, once I bit into the Cajun and lemon pepper wings, it became clear that both were severely under-seasoned, with little to no Cajun or lemon pepper flavor present.
Atmosphere: 3
Food: 2
Service: 3
They never put enough sauce on my wings. Always dry and overcooked.
Chicken indeed was fresh 💯✍🏾 idk who they got working back there but they got it 💯, cheese fries very good 💯✍🏾 wait time is understandable they can be busy 💯 definitely try again
Atmosphere: 5
Food: 5
Service: 4
Apparently nobody is competent enough to take an order at the counter
Service: 1
This wingstop location is terrible! Everytime i order from here the food is cold and burnt looking.
Atmosphere: 1
Food: 1
Service: 1
For such below average food, the service and environment is so terribly bad. People eating crumbs off your food while it’s cooking, unorganized and sloppy service, it’s so bad. Wingstop is already mediocre at its base, why make the experience worse with these workers?
Atmosphere: 1
Food: 2
Service: 1
Went on a Friday night at 6 and was told they were only taking online orders, no walk in orders. No explanation why and they had a lot of people already waiting for food so I left
Atmosphere: 1
Food: 1
Service: 1
Place a online order at 11:35 get there at 11:55 they didn’t cook my order they closed down at 11:30 but still took my online order and my money
Service: 1
Manager on shift at 7:00pm on the 11/09/2025 was so rude stopped all orders. Cursing saying she was frustrated. I didn’t even get to order any food.
Atmosphere: 1
Service: 1
Got a regular fry instead of a large. Fries were undercooked and no seasoning. wings were undersauced/seasoned.
I don't know what they all were watching on TV but I guess it was more important than working.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They're open but only taking online orders. The people here never seem to be taking orders. I wonder if they actually work.
Service: 1
Was attempting to pick up order for Door Dash and first was asked if I had been in the store earlier in the day, which I had not. In fact this visit was the very first time I had ever been inside to this Wingstop location. The cashier still refused my pickup for doordash. Had to call doordash and let them know I was refused service. Really made me feel like there was some confusion or mistaken identity? Not sure but I do know I didn't deserve to be treated badly without explanation as of why they wouldn't allow me to pickup the order? I do know that I will be letting my friends and family and so on know how I was rudely I was treated without reason.
Atmosphere: 1
Food: 1
Service: 1
My go to location because the food always cooked perfectly and no long wait times!
Atmosphere: 3
Food: 5
Service: 4
Service is always terrible here
I ordered from this Wingstop location yesterday & when I was eating my wings, I found a metal bolt inside my ranch cup. I tried calling the store multiple times to report this, but no one answered the phone. This is a major food safety issue & could have easily been swallowed or caused injury. It really shows a lack of quality control & customer care. I normally don’t leave reviews, but this was too dangerous and unprofessional to ignore.
Food: 1
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