Big Whiskey's American Restaurant & Bar

Definitely going down hill. 9/20/2025

Atmosphere: 2

Food: 1

Service: 3

We had dinner here and Shaun R. showed us an AMAZING time. The food was great as well. I enjoyed the queso wrap.

Atmosphere: 5

Food: 5

Service: 5

This review is almost as painful for me to make as the early dinner my husband and I just had here. Our server was Kaylee L and I'll list the problems we had below:
1.) we seated ourselves (as the sign up front told us to) and then sat there for a long time completely unnoticed. Eventually someone came up and told us they'd send our server over, and then we sat.... Again, for a REALLY long while until she finally came over and took our drink and appetizer order.
2.) After yet another long wait, she brought out drinks (forgetting one of my husband's, and not giving us any straws) we then asked for silverware and straws; and as she spun away to go get them, we called out after her about my husband's missing beverage.
3.) She came back with silverware and straws, but not the missing beverage. So she had to come back with that.
4.) It took absurdly long to get the food.
5.) Other than the side salad the food was not great. My husband said his wings were not as good as usual, and my fried pork chops were wet looking (I've had them before and they've never looked like this) and all the breading just slid off in a soggy pile. The mashed potatoes are just gross. They look greasy and taste odd. I'm assuming it's butter, but whatever it is isn't good.
6.) I noticed that there was what appeared to be lettuce sitting at the bottom of my drink. And when she brought me another to replace it she forgot my straw, again, despite specifically saying she'd be back with the drink and a new straw.
7.) Very awkward conversationalist.
8.) By the end it felt like she really just wanted us to leave.

OVERALL: It was not a good experience, there was hardly anybody there when we arrived because we went pretty early. Despite that, we received some of the WORST service we've ever had. It was almost as horrible as our experience at Rosie Jo's.

Atmosphere: 1

Food: 2

Service: 1

I highly recommend the beer cheese pretzels! I had the lunch salad and baked potato soup. My husband had the buffalo chicken wrap. All the food was excellent.

Atmosphere: 5

Food: 5

Service: 5

I ate at the Ozark, MO location for lunch recently. I had a bourbon glazed pork chops meal. The chops were very tough with hardly any glaze at all. The best part of the meal was the steamed broccoli. I wont return.

Atmosphere: 3

Food: 1

Service: 2

My wife and I ordered off the lunch menu, which were all $12. Lunch was served very promptly. We both had the ham & cheese and bacon melt which was delicious. The French fries were delicious as well.

We had a new waitress who was just ok. Very positive but failed to check on us during our meal. We were offered refills only after we had finished.

Scanning the main menu average prices for apps was $9, sandwiches were $13 and main entrees were $20 and up.

We ended up paying $40 for lunch with tip. Spent only about 40 mins there overall. Close to a perfect lunch, just missed with overall service.

Atmosphere: 5

Food: 5

Service: 4

The food was very good, but the service ruined the experience. My server, HOPE , had a poor attitude the entire time and was openly disrespectful. This isn’t an isolated incident—it’s the third visit in a row where I’ve had the exact same issue with her. At this point, it feels unacceptable and reflects poorly on the restaurant as a whole. I strongly encourage management to address this immediately, because while the food is excellent, the repeated disrespect from the same server makes it difficult to want to return.

Atmosphere: 5

Food: 3

Service: 1

Surprisingly good considering no wait on a Saturday night.

Atmosphere: 5

Food: 4

Service: 5

We always sit at the bar. Bailey is the most personal attentive bartender. She has taken care of us several times. She makes great drinks and our food always comes out fast and correct! We drive all the way from Fair Grove just to have her serve us!

Atmosphere: 5

Food: 5

Service: 5

Was there at happy hour time. I had a delicious drink cake dark cherry bourbon. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Decent food in a casual atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Everything was good. Good food everytime we have eaten there.

Atmosphere: 5

Food: 5

Service: 4

Have been a few times. Most of the time, great. Some times are not so good, though. Dry wings, burnt fries etc.

Atmosphere: 5

Food: 3

Service: 4

Nacho's were not good, I've had these before at a different location and they didn't come close to being as good. Steak was supposed to be medium -medium well no blood with little pink or was well done but tender.

Atmosphere: 5

Food: 4

Service: 3

Got a to go order. Had a set time to pick up & waited over 15 minutes before someone asked me what my name was after had me sitting at the bar. Another 10 minutes before I got to talk to a manager & which he said it wasn't paid for & was. Said he make it right, we'll see. I won't be going back to this restaurant or any other they have ever again. Steak was small & cold also after waiting so long

Atmosphere: 1

Food: 1

Service: 1