I just want to apologize to whichever one of the cooks I made mad with my order last night around 8:45. I ordered two double cheeseburgers and got burnt buns on both and the Big Mac sauce I paid $0.60 for was less than the size of a nickel on each Burger. I apologize if I made you mad with my order or if you were just having a rough night. But either way I hope things get better for you.
Atmosphere: 3
Food: 1
Service: 3
Shelley Lance
Foods always hot at this McDonald’s compared to the rest in springfield! And love the employees; never had one rude person at this location! God bless the crew!
Atmosphere: 5
Food: 5
Service: 5
Angel Cayocca
Waited for a hamburger, had to pull around... I mean it's a hamburger place 🤣. Fries were not fresh. They also gave us an old toy when it was supposed to still be the minis that my son wanted. So being an old toy they had sitting around, of course that qr code was invalid for the game.
Atmosphere: 4
Food: 4
Service: 4
Heather Gibson
Absolutely horrible experience Stay away from this McDonald’s!!!! the manager and general manager are seriously unprofessional and were rude when I had a malfunction with why curbside pickup ! They stated there was nothing they could do even though it took money out of my account and that I needed an email that proved I paid ..which I received 15 minutes after I tried to pick my order up then went back in and the manager was rude and was like okay and ordered the fish sandwich because they had threw my other one away ! So I had to wait for another one to be made! The manager did not apologize at all and acted like I was an inconvenience ! Stay away from this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Aaron Lutz
More times than not, something will be wrong/missing with your order.
Atmosphere: 1
Food: 1
Service: 1
James Cottrell
The chicken strips are terrible, soft, soggy and stringy...disgusting.
Atmosphere: 4
Food: 1
Service: 3
Brett Hente
Stopped for breakfast and everything went great… and was accurate.
Atmosphere: 5
Food: 5
Service: 5
Andy Tay
Guest service through the drive-thru was magnificent and very quick. However, the McChicken was a little chewy and lukewarm.
It's McDonald's but at least they have good customer service.
Atmosphere: 2
Food: 2
Service: 5
William Pendarvis
Good was decent not sitting in the warmer at least kinda fresh. Didn't put ketchup on my burgers but that's typical with McDonald's. A pretty long wait time for what I ordered and it wasn't a busy time. Over 15min for two burgers.
Atmosphere: 3
Food: 3
Service: 1
Shawn
They're getting a bad review because I asked him about snack wraps and the lady snapped on me 😂
Levi Hodges
This was in my drink
Atmosphere: 1
Food: 2
Service: 1
Kenny Crawford
The food is quick, but often very sloppily put together. The last time that I went, there were multiple food items that were forgotten when it was brought to my table. The server that brought it said that I needed to take my receipt up to the front and ask for the food. However, she did not provide me with the receipt.
This is a good place for quick, cheap food and for kids. However, keep your expectations low on the food and service.
Friendly ppl
Atmosphere: 5
Food: 5
Service: 5
Amazing fast and friendly service performed!
Atmosphere: 5
Food: 5
Service: 5
I just want to apologize to whichever one of the cooks I made mad with my order last night around 8:45. I ordered two double cheeseburgers and got burnt buns on both and the Big Mac sauce I paid $0.60 for was less than the size of a nickel on each Burger. I apologize if I made you mad with my order or if you were just having a rough night. But either way I hope things get better for you.
Atmosphere: 3
Food: 1
Service: 3
Foods always hot at this McDonald’s compared to the rest in springfield! And love the employees; never had one rude person at this location! God bless the crew!
Atmosphere: 5
Food: 5
Service: 5
Waited for a hamburger, had to pull around... I mean it's a hamburger place 🤣. Fries were not fresh. They also gave us an old toy when it was supposed to still be the minis that my son wanted. So being an old toy they had sitting around, of course that qr code was invalid for the game.
Atmosphere: 4
Food: 4
Service: 4
Absolutely horrible experience Stay away from this McDonald’s!!!! the manager and general manager are seriously unprofessional and were rude when I had a malfunction with why curbside pickup ! They stated there was nothing they could do even though it took money out of my account and that I needed an email that proved I paid ..which I received 15 minutes after I tried to pick my order up then went back in and the manager was rude and was like okay and ordered the fish sandwich because they had threw my other one away ! So I had to wait for another one to be made! The manager did not apologize at all and acted like I was an inconvenience ! Stay away from this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
More times than not, something will be wrong/missing with your order.
Atmosphere: 1
Food: 1
Service: 1
The chicken strips are terrible, soft, soggy and stringy...disgusting.
Atmosphere: 4
Food: 1
Service: 3
Stopped for breakfast and everything went great… and was accurate.
Atmosphere: 5
Food: 5
Service: 5
Guest service through the drive-thru was magnificent and very quick. However, the McChicken was a little chewy and lukewarm.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
It's McDonald's but at least they have good customer service.
Atmosphere: 2
Food: 2
Service: 5
Good was decent not sitting in the warmer at least kinda fresh. Didn't put ketchup on my burgers but that's typical with McDonald's. A pretty long wait time for what I ordered and it wasn't a busy time. Over 15min for two burgers.
Atmosphere: 3
Food: 3
Service: 1
They're getting a bad review because I asked him about snack wraps and the lady snapped on me 😂
This was in my drink
Atmosphere: 1
Food: 2
Service: 1
The food is quick, but often very sloppily put together. The last time that I went, there were multiple food items that were forgotten when it was brought to my table. The server that brought it said that I needed to take my receipt up to the front and ask for the food. However, she did not provide me with the receipt.
This is a good place for quick, cheap food and for kids. However, keep your expectations low on the food and service.
Atmosphere: 3
Food: 3
Service: 2
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