To the Sonic on Jackson St. Ozark, Missouri! The last time I was there, My foot long coney weener was as hard as a wood stick and dry, and I didn't find out till I was back at work and tried to eat it! It was about as big around as my pinky, and I threw it out! Absolutely the worst Sonic I've ever been too! DO BETTER Y'ALL!
Atmosphere: 3
Food: 1
Service: 3
Noah Callaway
I was pleasantly surprised by the exceptional service I received today!
Logan was the one I talked to through the intercom. I had a request for a special alteration on my coffee. Not only did he make it the way that I wanted it, whenever he gave it to me, he told me to take it for a test drive and make sure it was what I wanted. The coffee tasted great and my order came through exactly how I ordered it!
It’s pretty rare these days to find a fast food restaurant that cares about its customers and strives to be excellent. It’s clear that Logan and the morning crew over at the sonic on Jackson are that rarity. Thank you all for your great service this morning and for the great food! Keep up the good work!
Food: 5
Evan Cardwell
This is what you call a SUPER breakfast burrito? This is a joke. Smaller than the jr burritos I’ve had at other sonics. Edit: just ate the burrito and it had NO EGG OR SAUSAGE this is insane and I will not be back to this location. If I could put 0 for food I would, workers are always nice though.
Atmosphere: 4
Food: 1
Service: 4
C. Coberley
Watch out for the salted caramel coffee, very salty. Think salt cured ham salty. They would not remake it unless I purchased another one.
Kristen Bates
Great food
Atmosphere: 3
Food: 4
Service: 4
Cody Chilton
My kids love the ice cream 🍦
Atmosphere: 5
Food: 5
Service: 5
Shi Wilson
My boyfriend bought dinner, 2 burgers and 2 tater tots. Don’t give us the 2 Medium tater tots, only the burger and we paid full price for them.
Atmosphere: 4
Food: 1
Service: 1
Angelia Crane
Service is good and they keep up their property so well
Catherine Garcia
I put in a online order yesterday and as soon as I hit send, I realized it was the wrong one and I mean as soon as I hit it I attempted to call this sonic I CALLED at least 5 times to let them know so they won't make it and figure out how to get my money back and no answer. what's the point of the phone numbers if no one answers it?
I’ve been to this location many times, mainly because it’s near me and convenient. It’s only okay, mainly because they usually mess up any customizations. We usually ask for light ice and light syrup, it’s never any different than the regular drink. Today, asked for no onions and no ketchup and the sandwich was smothering in ketchup and onions. Requested no ice, and the drink came with ice. In general servers are polite and food is decent, but it’s come to be expected something will be a miss most of the time.
Atmosphere: 3
Food: 3
Service: 3
Steven Kang
I had a frustrating experience here. Part of my order was missing. Specifically a 3-piece chicken strip and when I called, they told me I couldn’t get a refund and would have to drive back to pick it up. I had already been on the highway for about 5 to 10 minutes, and turning around wasn’t easy. I wasn’t even the one driving, my friend was, so asking him to turn around just to fix the restaurant’s mistake felt really inconvenient. It is also really inconvenient for me to go back myself and pick up my missing order. Its a 40-minute round trip for me, and I don't even live here, go to school here, or work here so I don't have any particular reason to return here.
They didn’t offer any kind of compensation until I asked if there could be something for the inconvenience. Only then did they mention they could include some coupons. I appreciate that they eventually offered something and said both the missing chicken and coupons won’t expire, but I really wish they had handled things better from the start. A missing item shouldn’t be this hard to resolve, especially when the customer is already trying to work with them respectfully.
Atmosphere: 3
Food: 4
Service: 1
Mike Merrick
Saturday morning. Since I didn't get a receipt I'll leave feedback here. Is there a salsa shortage? Second time ordering a breakfast burrito. Asked if I wanted salsa then none was in the bag. Took an unusually long time at the drive up for a burrito and tots. Check your order before driving away!!
Atmosphere: 3
Food: 4
Service: 2
Jessica Cabra
This location has serious staffing concerns. I’ve been in line for twenty minutes behind two vehicles for a drink. I finally had to pull out of line and leave. It’s ridiculous.
Food: 3
Service: 1
Levi Hodges
Very reasonable price and we’re very nice to me and gave me extra peppermints then a Air freshener and keychain
I have aids.
To the Sonic on Jackson St. Ozark, Missouri! The last time I was there, My foot long coney weener was as hard as a wood stick and dry, and I didn't find out till I was back at work and tried to eat it! It was about as big around as my pinky, and I threw it out! Absolutely the worst Sonic I've ever been too! DO BETTER Y'ALL!
Atmosphere: 3
Food: 1
Service: 3
I was pleasantly surprised by the exceptional service I received today!
Logan was the one I talked to through the intercom. I had a request for a special alteration on my coffee. Not only did he make it the way that I wanted it, whenever he gave it to me, he told me to take it for a test drive and make sure it was what I wanted. The coffee tasted great and my order came through exactly how I ordered it!
It’s pretty rare these days to find a fast food restaurant that cares about its customers and strives to be excellent. It’s clear that Logan and the morning crew over at the sonic on Jackson are that rarity. Thank you all for your great service this morning and for the great food! Keep up the good work!
Food: 5
This is what you call a SUPER breakfast burrito? This is a joke. Smaller than the jr burritos I’ve had at other sonics.
Edit: just ate the burrito and it had NO EGG OR SAUSAGE this is insane and I will not be back to this location. If I could put 0 for food I would, workers are always nice though.
Atmosphere: 4
Food: 1
Service: 4
Watch out for the salted caramel coffee, very salty. Think salt cured ham salty. They would not remake it unless I purchased another one.
Great food
Atmosphere: 3
Food: 4
Service: 4
My kids love the ice cream 🍦
Atmosphere: 5
Food: 5
Service: 5
My boyfriend bought dinner, 2 burgers and 2 tater tots. Don’t give us the 2 Medium tater tots, only the burger and we paid full price for them.
Atmosphere: 4
Food: 1
Service: 1
Service is good and they keep up their property so well
I put in a online order yesterday and as soon as I hit send, I realized it was the wrong one and I mean as soon as I hit it I attempted to call this sonic I CALLED at least 5 times to let them know so they won't make it and figure out how to get my money back and no answer. what's the point of the phone numbers if no one answers it?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve been to this location many times, mainly because it’s near me and convenient. It’s only okay, mainly because they usually mess up any customizations. We usually ask for light ice and light syrup, it’s never any different than the regular drink. Today, asked for no onions and no ketchup and the sandwich was smothering in ketchup and onions. Requested no ice, and the drink came with ice. In general servers are polite and food is decent, but it’s come to be expected something will be a miss most of the time.
Atmosphere: 3
Food: 3
Service: 3
I had a frustrating experience here. Part of my order was missing. Specifically a 3-piece chicken strip and when I called, they told me I couldn’t get a refund and would have to drive back to pick it up. I had already been on the highway for about 5 to 10 minutes, and turning around wasn’t easy. I wasn’t even the one driving, my friend was, so asking him to turn around just to fix the restaurant’s mistake felt really inconvenient. It is also really inconvenient for me to go back myself and pick up my missing order. Its a 40-minute round trip for me, and I don't even live here, go to school here, or work here so I don't have any particular reason to return here.
They didn’t offer any kind of compensation until I asked if there could be something for the inconvenience. Only then did they mention they could include some coupons. I appreciate that they eventually offered something and said both the missing chicken and coupons won’t expire, but I really wish they had handled things better from the start. A missing item shouldn’t be this hard to resolve, especially when the customer is already trying to work with them respectfully.
Atmosphere: 3
Food: 4
Service: 1
Saturday morning. Since I didn't get a receipt I'll leave feedback here. Is there a salsa shortage? Second time ordering a breakfast burrito. Asked if I wanted salsa then none was in the bag. Took an unusually long time at the drive up for a burrito and tots. Check your order before driving away!!
Atmosphere: 3
Food: 4
Service: 2
This location has serious staffing concerns. I’ve been in line for twenty minutes behind two vehicles for a drink. I finally had to pull out of line and leave. It’s ridiculous.
Food: 3
Service: 1
Very reasonable price and we’re very nice to me and gave me extra peppermints then a Air freshener and keychain
Atmosphere: 5
Food: 5
Service: 5
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