Update since Owner/Corp tried to contact me, I don’t have anything to say to them because I’m not trying to get anything.
The employees were all great, and all working, they tried to make up for the delay with cookies. Which helped my mood but the damage was already done. What I lost can’t be replaced. I went in to get fast food, assuming it would be quick. Instead it took 15 to 20 minutes longer than expected and I missed part of my sons baseball game. I assume management/scheduling is to blame.
Original review: Slower than sit down service restaurants, been here twenty minutes the people in front of me still don’t have their food yet. This is ridiculous.
I haven’t had fast food in a year and now I remember why.
Felisha Treece
I typically don’t do this kind of stuff but I’m just fed up. I live just down the road from this, lovely establishment. I can place an online order, be there in 10 minutes. Not made, be there in 20, not made.. be there in 5. Not made. EVEYTIME I have to pull around and wait. However today. When I pulled up 15 minutes after placing my order, I was told the items I ordered were no longer being sold. Okay. Well I already paid for them on the app can I get something in place? He says let me ask. He walks away then a lady comes to the window and asks me to pull around and starts to close the window, I try to ask what they will replace. And she continues to say oh they found some and closes the window. Oh okay. I pull around. She brings out the food 10 minutes later, tells me have a good day and walks away after handing me bag. Before i could even say thank you she skipped back into the building. Not even to mention to her I never got my drinks, and upon further inspection of my over-full bag, I was also missing my son’s nuggets. So I have him in the back seat, I have to pull around. Ask for my drinks and my missing food. Handed me my drinks said sorry, I said thank you until she continued to tell me to have a good day and shit the window again. I yelled out I still didn’t have my nuggets. This is not just a one time thing. In fact we’ve avoided Burger King and started eating Taco Bell chicken nuggets because of the service here. Do better.
SJ Hancock
Super friendly service!! Went out of their way to make sure everything was perfect!! Fast and hot! Definitely will back!!
J Man
Food was good, service was not
Atmosphere: 1
Food: 5
Service: 1
Jeffrey Antle
Shut down there machines early
Charles Johnston
Don't believe that you find BKs nicer than this one, run/managed by adults, ready to return anytime.
Atmosphere: 4
Food: 5
Service: 5
Greg Trial
The staff is friendly.
Atmosphere: 3
Food: 3
Service: 5
Joemon Williams
Came to visit the drive - thru and got a new one. Was told they ran out of “whopper meat” for the night.
Atmosphere: 1
Food: 1
Service: 1
Ethan Williams
This Burger King is by far my favorite. The staff is always super polite and they always go above and beyond to make sure that my family's experience there is a great one!
Today my friend and I went to buy burgers and the establishment was closed for no reason, it only served cars. We knocked and no one answered us and when they finally opened they served us old fries and the burger was horrible. It was cooked in a kind of steam or reheated in some way, something I have never seen like that in any Burger King. Usually they are nice, but today, honestly, it was a disappointment. Unfortunately, there is nothing else nearby to eat.
Atmosphere: 1
Food: 1
Service: 1
Kenny Wood
Avoid this place. Terrible workers. Closed the dining hall over an hour early. Only place available walking distance from hotel.
Noel G
Great drive tru service , food was good nothing missing
Atmosphere: 5
Food: 5
Service: 5
Jacob Kappus
Really good restaurant and they are awesome
Johnathan Leck
I always regret coming here but it’s so infrequent that I forget the issues. Drive thru is no less than 30 minutes each time. Two cars ahead of me and spent 1/2 in line start to finish. Food often cold. I’ll remember why I skip this bk lounge next time!!!
Slow service and wrong food. Eat elsewhere.
Update since Owner/Corp tried to contact me, I don’t have anything to say to them because I’m not trying to get anything.
The employees were all great, and all working, they tried to make up for the delay with cookies. Which helped my mood but the damage was already done. What I lost can’t be replaced. I went in to get fast food, assuming it would be quick. Instead it took 15 to 20 minutes longer than expected and I missed part of my sons baseball game. I assume management/scheduling is to blame.
Original review: Slower than sit down service restaurants, been here twenty minutes the people in front of me still don’t have their food yet. This is ridiculous.
I haven’t had fast food in a year and now I remember why.
I typically don’t do this kind of stuff but I’m just fed up. I live just down the road from this, lovely establishment. I can place an online order, be there in 10 minutes. Not made, be there in 20, not made.. be there in 5. Not made. EVEYTIME I have to pull around and wait. However today. When I pulled up 15 minutes after placing my order, I was told the items I ordered were no longer being sold. Okay. Well I already paid for them on the app can I get something in place? He says let me ask. He walks away then a lady comes to the window and asks me to pull around and starts to close the window, I try to ask what they will replace. And she continues to say oh they found some and closes the window. Oh okay. I pull around. She brings out the food 10 minutes later, tells me have a good day and walks away after handing me bag. Before i could even say thank you she skipped back into the building. Not even to mention to her I never got my drinks, and upon further inspection of my over-full bag, I was also missing my son’s nuggets. So I have him in the back seat, I have to pull around. Ask for my drinks and my missing food. Handed me my drinks said sorry, I said thank you until she continued to tell me to have a good day and shit the window again. I yelled out I still didn’t have my nuggets. This is not just a one time thing. In fact we’ve avoided Burger King and started eating Taco Bell chicken nuggets because of the service here. Do better.
Super friendly service!! Went out of their way to make sure everything was perfect!! Fast and hot! Definitely will back!!
Food was good, service was not
Atmosphere: 1
Food: 5
Service: 1
Shut down there machines early
Don't believe that you find BKs nicer than this one, run/managed by adults, ready to return anytime.
Atmosphere: 4
Food: 5
Service: 5
The staff is friendly.
Atmosphere: 3
Food: 3
Service: 5
Came to visit the drive - thru and got a new one. Was told they ran out of “whopper meat” for the night.
Atmosphere: 1
Food: 1
Service: 1
This Burger King is by far my favorite. The staff is always super polite and they always go above and beyond to make sure that my family's experience there is a great one!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today my friend and I went to buy burgers and the establishment was closed for no reason, it only served cars. We knocked and no one answered us and when they finally opened they served us old fries and the burger was horrible. It was cooked in a kind of steam or reheated in some way, something I have never seen like that in any Burger King. Usually they are nice, but today, honestly, it was a disappointment. Unfortunately, there is nothing else nearby to eat.
Atmosphere: 1
Food: 1
Service: 1
Avoid this place. Terrible workers. Closed the dining hall over an hour early. Only place available walking distance from hotel.
Great drive tru service , food was good nothing missing
Atmosphere: 5
Food: 5
Service: 5
Really good restaurant and they are awesome
I always regret coming here but it’s so infrequent that I forget the issues. Drive thru is no less than 30 minutes each time. Two cars ahead of me and spent 1/2 in line start to finish. Food often cold. I’ll remember why I skip this bk lounge next time!!!
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