Pizza Hut
202 W Clay Ave, Plattsburg
(816) 539-2234
Recent Reviews
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So idk if it’s just me but the last two times I’ve been into this location I’ve had horrible experience first time lady was super rude and wouldn’t give me extra sauce that comes with the cheesy bite pizza now today may 13 2025 I get a cheesy bite pizza and it’s burnt and hard as a rock looks more like a thin crust and the lady forgot both sauces this time I had to go back up there.. guess I’ll start going to Lathrop
The manager is incredibly rude. To her staff as well as customers. I felt sorry for them at how rude she was. Do better. I've lived here my whole life and this is literally the worst woman that has ran this pizza hut.
Order was wrong and late. ordered at 5pm, after screw up was fixed it was 2 hours later. Staff poorly trained or don't care.
I would eat here all the time, but they don't honor the national advertised Pizza Hut deals. So I'll drive a few extra minutes to save some dough. 🚗 🍕 💸
Burned bread sticks, hard boneless wings, cold cursing super loudly in the back where everyone could hear. People before me waiting 30+ mins for a 15 min order. All kids working. Maybe 1 adultish making pizzas.
Horrible service. Ordered pizza and was told 2 1/2 hours before delivery. Then when I called because they was a half an hour late was told the store was closed. I asked where was my pizza. He said uhh if he was still out delivering then it should be there in 10 more minutes. I asked if he wasn't will there be someone there to answer phone. He said uhh if someone was there. When I finally got the pizza they was stone cold. Horrible Horrible service . Also order was wrong.
Pizza was undercooked, toppings weren't correct, and it took well over an hour for delivery. Not particularly upset about delivery time. This has now been the second time I've recently ordered and either the order has been incorrect or paid for product has been missing. Think it's time they cleaned house. Have used this location for almost a decade and have not had such consistently poor quality and service.
Food: 1
Service: 1
We ordered a pizza and this was what we got after waiting 2 hours… I respectfully waiting and called the next day to discuss a refund. The manager told me she added $45 onto my app, it never showed up. We live close so when it wasn’t showing up I ran down there and she was EXTREMELY, EXTREMELY RUDE and huffed in my face while rolling her eyes. Sad to have a manager who treats customers that way.
Food: 1
Service: 1
I don’t know if the young man who took my order is the same person who prepared it but Griffin if that was you you made maybe the best pizza I have ever had. Plenty of ingredients. More than I expected. Great job. You deserve a raise.
Atmosphere: 5
Food: 5
Service: 5
Never even got food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love this place! Always nice to have a great quality pizza and a great atmosphere to enjoy it at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Cheese Pizza
We had our team lunch there after our game and service was excellent. Staff went above and beyond for us. Everything from the time we got there til the time we left was smooth and efficient. We can't thank this staff enough for their hard work and amazing attitudes!
Atmosphere: 5
Food: 5
Service: 5
A whole football team of young boys packed this store today and not a single hiccup! Two high-school age kids, Sadie and Elijah, were well prepared for us! Kept pizzas moving and everyone happy and the manager Tiffany come in on her day off to make sure her employees didnt get too overwhelmed. Absolutely blown away by how this small restaurant accommodated us today. Thank you again from the polo boys football team!
Atmosphere: 5
Food: 5
Service: 5
The food here is always delicious. Service is fast and delivery service is great as well. The staff are all super nice, especially the manager Tiffany. She is very helpful and always there to answer when there’s a question or find a solution to a problem.
Atmosphere: 5
Food: 5
Service: 5
great food and great service!
Atmosphere: 5
Food: 5
Service: 5
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