Dairy Queen Grill & Chill

During my recent visit to the drive-through, I encountered an employee, Mara A, who was notably rushed and dismissive throughout the ordering and payment process. As we were placing our order, she repeatedly interrupted with "Anything else?" before we had the chance to finish each item. This made the experience feel rushed and unwelcoming.

Upon reaching the payment window, Mara continued to rush us, provided only three out of the four items we ordered, and then abruptly closed the window. She then left the premises before completing our order, requiring another employee to step in and provide us with the missing item.

While I understand that employees may have challenging days, professionalism and courteous customer service should always be maintained. Unfortunately, this interaction turned what should have been an enjoyable visit into a frustrating and disappointing experience. I hope this matter can be addressed to ensure a more positive experience for future customers.

Thank you for your time, and I appreciate your attention to this matter.

Atmosphere: 1

Food: 2

Service: 1

Took my granddaughter for ice cream.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: I Cream Cone Prices, Sundaes

I love that I can use the app at this location

Atmosphere: 5

Food: 5

Service: 5

AMAZING! We had been through the drive-thru and Joshua had been amazing he had made sure our order was perfect and gave us very descriptive details about our order and was very helpful for me and my friend!

Atmosphere: 5

Food: 5

Service: 5

I ordered a small M&M blizzard, instead I received a small vanilla ice cream with potentially a tbsp of m&ms. This isn’t the first but is certainly the last time I order here.

Food: 1

Service: 1

Great service ,hot fresh chicken strips

Atmosphere: 5

Food: 5

Service: 5

Good food, hot and not luke warm like a lot of other places. Great customer service. The place is clean and well kept.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Burger

Amazing to the management & employees to the food and service i love this place awesome service & food every time never disappoints!!

Atmosphere: 5

Food: 5

Service: 5

If you like waiting in drive through line for 30 min this is the place to go. So SLOW.

Atmosphere: 2

Food: 3

Service: 2

The service was friendly and the food was good. We did only stop in for ice cream, but it was served quick and tasted great. The place was clean and organized. Everything seemed updated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Strawberry, Sundaes, Ice Cream Sandwich

Great quality of food, staff was friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

My perfect peach cobbler blizzard was absolutely delicious and my mom enjoyed her hot fudge sundae while we played a little pokemon

Atmosphere: 5

Food: 5

Service: 5

Drive thru takes forever. The people in there don't care. Food is gross and service is terrible. I love dairy queens. This one sucks.

Atmosphere: 2

Food: 3

Service: 2

The blizzard was good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Banana Split

I love getting the chicken tenders and choosing a special blizzard. So yummy