There are some friendly people working here, at the time of writing, and some hostile ones. And unfortunately, the bad is going to put way the good for me. I won’t be back, I’m completely disgusted and disappointed.
Bridgette Thurmond
Always good enough said.
Atmosphere: 5
Food: 5
Service: 5
James Howard
Just another Chipotle that serves steak that is mostly fat and gristle
Atmosphere: 5
Food: 2
Service: 5
Drea Hawkins
This is an ongoing pattern at the location 1500 S Hanley Rd. Saint Louis Mo 63144. Twice we’ve driven to this location and the doors have been locked during operating hours with the employees inside saying they are not taking orders. The location frequently smells like cannabis and we’ve seen employees toking up in their car before going into work. They do not play appropriate music, coming from their personal phones often dropping vulgar slangs and cussing with customers present in the restaurant. The portion sizes are inconsistent, dumping a massive layer of rice “because rice doesn’t cost extra”, so I’m paying the increasingly heightened prices for a mainly rice bowl. The queso always has a gelatinous consistency much different from other locations and the are often missing things on the line due to poor planning, so you usually have to “wait like 7 minutes” for white rice or chicken because they have failed to properly time manage.
I have more to say about this location but for the sake of the review I’ll leave it at that. Don’t go here
The new honey chicken looks amazing. I was really excited to try it. Unfortunately they forgot to put it on in my bowl. They also left out the cheese sauce that I paid for. I guess my tip wasn't big enough? If I ever come back here again, I'll definitely stand in line and not blindly trust them to make my order right. We'll, looks like I'm an involuntary vegetarian tonight. Don't get ripped off, it's not worth using the app - a burrito bowl that's just rice beans and corn salsa is not worth twelve bucks.
Atmosphere: 4
Food: 3
Service: 1
Pradip Sharma
Keep me Waiting even its mine turn and took order of other customer who came after me
Atmosphere: 1
Food: 1
Service: 1
Shae Bae
Demond greeted every guest with a smile, was super friendly! Restaurant was very busy but food was made fresh and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Adr Wa
Order through uber and door dash twice this week both times with the kids meal received an empty fountain cup and no apple juice box . So no drink once the dasher didn't fill the other they had the cup in a closed bag
Atmosphere: 5
Food: 5
Service: 1
melissa batchman
Rude staff.. especially when ordering multiple things.
Atmosphere: 2
Food: 4
Service: 1
Evan Schrage
The service was absolutely horrible. Workers were absurdly rude. DO NOT GIVE THEM BUSINESS.
Gonna start my Weekly Review of this Chipotle because honestly it’s so sad how far it’s fallen.
1. Portion size of chicken was so small it’s laughable 2. Watched the guy next to me ask for double meat and the worker gave him 2 slightly bigger than half scoops.
Chipotle fix your terrible service.
Atmosphere: 5
Food: 1
Service: 3
Landon Hughes
06-25-25
Service was awful. Food was great. Staff are always rude. Makes me not wanna come here.
Atmosphere: 3
Food: 5
Service: 1
Ashlynn Abbott
Pretty solid Chipotle, especially considering the traffic they must get. Consistent quality, service is efficient, and the people are friendly. Honestly, its the best in St. Louis, the other are so inconsistent I would rather drive farther to know I'll get quality Chipotle!
Atmosphere: 5
Food: 5
Service: 5
Melanie T
I love this chipotle location. The employees do a great job!
Atmosphere: 5
Food: 5
Service: 5
T. Z.
Great portion size at this location and very efficient staff!
There are some friendly people working here, at the time of writing, and some hostile ones. And unfortunately, the bad is going to put way the good for me. I won’t be back, I’m completely disgusted and disappointed.
Always good enough said.
Atmosphere: 5
Food: 5
Service: 5
Just another Chipotle that serves steak that is mostly fat and gristle
Atmosphere: 5
Food: 2
Service: 5
This is an ongoing pattern at the location 1500 S Hanley Rd. Saint Louis Mo 63144. Twice we’ve driven to this location and the doors have been locked during operating hours with the employees inside saying they are not taking orders. The location frequently smells like cannabis and we’ve seen employees toking up in their car before going into work. They do not play appropriate music, coming from their personal phones often dropping vulgar slangs and cussing with customers present in the restaurant. The portion sizes are inconsistent, dumping a massive layer of rice “because rice doesn’t cost extra”, so I’m paying the increasingly heightened prices for a mainly rice bowl. The queso always has a gelatinous consistency much different from other locations and the are often missing things on the line due to poor planning, so you usually have to “wait like 7 minutes” for white rice or chicken because they have failed to properly time manage.
I have more to say about this location but for the sake of the review I’ll leave it at that. Don’t go here
Atmosphere: 1
Service: 1
Recommended dishes: Burrito Bowl, Chicken Bowl, Chips
The new honey chicken looks amazing. I was really excited to try it. Unfortunately they forgot to put it on in my bowl. They also left out the cheese sauce that I paid for. I guess my tip wasn't big enough? If I ever come back here again, I'll definitely stand in line and not blindly trust them to make my order right. We'll, looks like I'm an involuntary vegetarian tonight. Don't get ripped off, it's not worth using the app - a burrito bowl that's just rice beans and corn salsa is not worth twelve bucks.
Atmosphere: 4
Food: 3
Service: 1
Keep me Waiting even its mine turn and took order of other customer who came after me
Atmosphere: 1
Food: 1
Service: 1
Demond greeted every guest with a smile, was super friendly! Restaurant was very busy but food was made fresh and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Order through uber and door dash twice this week both times with the kids meal received an empty fountain cup and no apple juice box . So no drink once the dasher didn't fill the other they had the cup in a closed bag
Atmosphere: 5
Food: 5
Service: 1
Rude staff.. especially when ordering multiple things.
Atmosphere: 2
Food: 4
Service: 1
The service was absolutely horrible. Workers were absurdly rude. DO NOT GIVE THEM BUSINESS.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Gonna start my Weekly Review of this Chipotle because honestly it’s so sad how far it’s fallen.
1. Portion size of chicken was so small it’s laughable
2. Watched the guy next to me ask for double meat and the worker gave him 2 slightly bigger than half scoops.
Chipotle fix your terrible service.
Atmosphere: 5
Food: 1
Service: 3
06-25-25
Service was awful. Food was great. Staff are always rude. Makes me not wanna come here.
Atmosphere: 3
Food: 5
Service: 1
Pretty solid Chipotle, especially considering the traffic they must get. Consistent quality, service is efficient, and the people are friendly. Honestly, its the best in St. Louis, the other are so inconsistent I would rather drive farther to know I'll get quality Chipotle!
Atmosphere: 5
Food: 5
Service: 5
I love this chipotle location. The employees do a great job!
Atmosphere: 5
Food: 5
Service: 5
Great portion size at this location and very efficient staff!
Atmosphere: 5
Food: 5
Service: 5
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