I've never encountered a more rude staff before, as a customer and as a DoorDash driver. They're incredibly condescending and always ignore me when I come in as a DoorDash driver. Will never be coming back to this location ever again.
Atmosphere: 1
Food: 2
Service: 1
A M
It is Thursday April 11th 8:52 p.m. The door says open till 10 p.m. They are closed!!!
Elliott
I walked in to place a lunch order and an employee was sitting on a food-contact work surface. Another employee, manning the grill, was smoking a weed vape in the store and bragging about it. A manager was there and didnt say anything. I only know he was a manager because he told the other employees to make sure the place was spotless because "Andy" would be there tomorrow and the manager wanted a good review in order to get his $2000 bonus.Every employee was loudly cursing in front of customers. This place is a disaster.
Atmosphere: 1
Food: 1
Service: 1
Isaiah Buechter
Clean, tasty, fast, and good service. Love the cookies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut French Fries, Pizza, Chicken Teriyaki, Sub
Senad Huskic
I ordered a simple Philly cheesesteak sandwich and they put mustard, mayo and pizza sauce which I didn’t order it that way
SomethingAbtMark
Quick and helpful staff that got me in and out while being approachable at the same time. Great food too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Ben Maschan
The sandwich was very delicious. I just expected that the meat would cover the roll but both ends had over an inch with no meat. Otherwise this is 5 stars.UPDATE: Submitted info as requested on the Penn Station website
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Philly Cheese Steak
Synetta Daggs
Very good
Atmosphere: 5
Food: 5
Service: 5
Chelsea K.
everyone who was working today was soooo nice! I want them to get the credit they deserve.
Yvette Taylor
I think it’s shameful for Penn Station to copy and paste the exact same message for every single review! WE THE PEOPLE! Are tired of the POOR customer service at this location! When is someone going to start holding folks accountable?! Maybe we should stop patronizing and eat somewhere else. Would it make the owner feel better if we decided ENOUGH is ENOUGH! The workers here are trash! They are rude, classless and lazy! I’ve reached out to corporate and will most definitely not stop until you fire the entire crew! If they don’t want to serve our community with respect, they can get the hll out!
Workers are extremely rude, one of the most horrible customers service experiences I've ever had. As soon as you walk into the door, the guy had an attitude, and continued with other patrons. If you do not like your job, get another one. Do not be rude to others simply because you're having a bad day. Will never
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fresh Cut French Fries, Cheesesteak
Elizabeth Keys
10 out of 10 don't recommend. They are NEVER open past 8 despite the hours on the door saying 10. I'v was here at 8:21pm and they weren't open do NOT waste your time trying after 8. They clearly don't care that gas is 3.00 a gallon cause you'll drive all the way there for nothing
up4rmhere
Let me tell yall something! This place makes THEE best sandwiches, THEE best french fries and the cookies are to die for I think I died a little bit and came right back! The employees there are always friendly and lively and the restaurant is clean. Love it here!
Atmosphere: 5
Food: 5
Service: 5
Chris H
Sandwich was alright but the kitchen area was dirty. Register was covered with dust, food guards looked like they never clean them. The whole place could use a good cleanup. I'd avoid eating here
John Williams
Sandwich was fine. Employees were horrible. Not-stop loud cursing. Several elderly women came in and employees were still loudly joking back and forth every vulgarity possible right in front of these ladies. Shameful.Kid-friendliness: Constant vulgarities by staff. Adults can tune the employees out, but definitely not a kid-friendly environment.
I've never encountered a more rude staff before, as a customer and as a DoorDash driver. They're incredibly condescending and always ignore me when I come in as a DoorDash driver. Will never be coming back to this location ever again.
Atmosphere: 1
Food: 2
Service: 1
It is Thursday April 11th 8:52 p.m. The door says open till 10 p.m. They are closed!!!
I walked in to place a lunch order and an employee was sitting on a food-contact work surface. Another employee, manning the grill, was smoking a weed vape in the store and bragging about it. A manager was there and didnt say anything. I only know he was a manager because he told the other employees to make sure the place was spotless because "Andy" would be there tomorrow and the manager wanted a good review in order to get his $2000 bonus.Every employee was loudly cursing in front of customers. This place is a disaster.
Atmosphere: 1
Food: 1
Service: 1
Clean, tasty, fast, and good service. Love the cookies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut French Fries, Pizza, Chicken Teriyaki, Sub
I ordered a simple Philly cheesesteak sandwich and they put mustard, mayo and pizza sauce which I didn’t order it that way
Quick and helpful staff that got me in and out while being approachable at the same time. Great food too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
The sandwich was very delicious. I just expected that the meat would cover the roll but both ends had over an inch with no meat. Otherwise this is 5 stars.UPDATE: Submitted info as requested on the Penn Station website
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Philly Cheese Steak
Very good
Atmosphere: 5
Food: 5
Service: 5
everyone who was working today was soooo nice! I want them to get the credit they deserve.
I think it’s shameful for Penn Station to copy and paste the exact same message for every single review! WE THE PEOPLE! Are tired of the POOR customer service at this location! When is someone going to start holding folks accountable?! Maybe we should stop patronizing and eat somewhere else. Would it make the owner feel better if we decided ENOUGH is ENOUGH! The workers here are trash! They are rude, classless and lazy! I’ve reached out to corporate and will most definitely not stop until you fire the entire crew! If they don’t want to serve our community with respect, they can get the hll out!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Workers are extremely rude, one of the most horrible customers service experiences I've ever had. As soon as you walk into the door, the guy had an attitude, and continued with other patrons. If you do not like your job, get another one. Do not be rude to others simply because you're having a bad day. Will never
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fresh Cut French Fries, Cheesesteak
10 out of 10 don't recommend. They are NEVER open past 8 despite the hours on the door saying 10. I'v was here at 8:21pm and they weren't open do NOT waste your time trying after 8. They clearly don't care that gas is 3.00 a gallon cause you'll drive all the way there for nothing
Let me tell yall something! This place makes THEE best sandwiches, THEE best french fries and the cookies are to die for I think I died a little bit and came right back! The employees there are always friendly and lively and the restaurant is clean. Love it here!
Atmosphere: 5
Food: 5
Service: 5
Sandwich was alright but the kitchen area was dirty. Register was covered with dust, food guards looked like they never clean them. The whole place could use a good cleanup. I'd avoid eating here
Sandwich was fine. Employees were horrible. Not-stop loud cursing. Several elderly women came in and employees were still loudly joking back and forth every vulgarity possible right in front of these ladies. Shameful.Kid-friendliness: Constant vulgarities by staff. Adults can tune the employees out, but definitely not a kid-friendly environment.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheesesteak